Bruno hotels from RM271

"Clean, nice staff"

"We came during a terrible snow Storm with our little dog at 1 am The desk attendant could Not have been nicer Grateful for the kindness The room was tidy and neat"

"Yes,no coffee in lobby"

"Problem with ants. Unfortunately there were ants in the kitchen area and they got into one of Our bakery bags that we had on an upper shelf. It was full of carpenter ants when we woke up in the morning. Floors were pretty cold so I would strongly recommend bringing slippers or house shoes. The s’mores were a nice touch and being so immersed in the woods was special."

"Yes the people were wonderful "

"The chalets are so cool! I couldn't find the RV park and staff was so eager and helpful! Pricing was good too! I recommend 100%!!!! "

"Hot tub in room was dirty"

"We arrived a little after 1:00 AM to check in after driving from Grand Island, NE. Nowhere on the website did it state that the doors close at 1:00 AM. There was an after-hours phone number listed, but when we called, it rang to the front desk where no one answered. Luckily, we were able to find another place to stay. It ended up being the worst hotel experience my family and I have ever had, and in a way, we’re thankful we didn’t have to stay the night."

"They called me twice about this. This is the voicemail they left me: “ Hey, it's checker from Montelac here. Sorry for calling you again, but we seem to be having some issues either on our side or like Expedia side with the payment here. So I'm wondering if you could just give me a call back, we can get this figured out with, with your own form of payment and then we can work on getting a refund either through Expedia or whatever needs be. Yeah, please call back as soon as possible. I'm here till 9 o'clock. Have a good night, bye-bye.” They wanted me to pay them again and go through Expedia to get a refund."