Vila di Daerah Brugg

"My experience was highly unsatisfactory. Despite booking and paying for two rooms, we were relocated to a different property and provided with only one room, requiring four adults to share a cramped space. This disruptive change was communicated to me just two hours prior to check-in. The actual room and property were completely different and inferior to the advertised images, leading me to believe this is a recurring issue for guests."

"The property we booked was not the one we got. I booked months in advance but was told upon check in that the entire building I booked was having renovations done to it. When I went there, it did not appear that that was the case. They instead put me and my father in a 1 bed room when we booked a 2 bed house. The bathroom was shared with everyone else in the apartment which I did not like. We were refused the proper amount of towels. I only got 1 large towel for the entire stay."