Interior

Reviews of OYO Historic Cameron Hotel Brownsville I-69E

2 out of 5
OYO Historic Cameron Hotel Brownsville I-69E
912 E. Washington St., Brownsville, TX

Reviews

6.0
Rating 10 - Excellent. 63 out of 233 reviews" "
Rating 8 - Good. 35 out of 233 reviews" "
Rating 6 - Okay. 31 out of 233 reviews" "
Rating 4 - Poor. 25 out of 233 reviews" "
Rating 2 - Terrible. 79 out of 233 reviews" "

6.0/10

Cleanliness

6.6/10

Staff & service

5.8/10

Amenities

5.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Jesse

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was old and shady looking. The staff was unprofessional. We were escorted up to our room and when we turned on the light, 3 roaches came out of the sink (which was right next to the bed) and 3 more out from the drawers. We immediately walked out. The girl said that the hotel didnt have roaches, only that room, and that the reason was a guest stayed there for 3 weeks and didnt let them clean it. I'd never recommend this to anyone
Stayed 1 night in Apr 2024

8/10 Good

Desi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that they have an inside garage to keep the cars at night and what it needed were some blinds on the windows since the sun came in really hard in the morning.
Stayed 6 nights in Apr 2024
Response from Joey on 20 May 2024
Hi, Desi! Thanks a lot for staying with us. We hope to welcome you again with a wonderful experience further. Regards, Joey

6/10 Okay

tom

Great service
Stayed 1 night in Apr 2024
Response from Ammy on 2 May 2024
We appreciate your positive rating, Tom! We take pride in providing our guests with a great experience. Regards, Tim.

2/10 Terrible

Winston

Travelled with family and small children
Disliked: Amenities
It’s wasn’t in a great area, terrible parking situation and staff did not understand much English.
Stayed 1 night in Apr 2024
Response from Ammy on 2 May 2024
Apologies for the problems you had faced, Winston! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

8/10 Good

tom

Stayed 1 night in Apr 2024
Response from Ammy on 2 May 2024
Hi, Tom! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location and friendly staff. I was there for Space x, and so it was affordable and convenient.
Stayed 1 night in Mar 2024
Response from Dewi on 20 May 2024
Thank you for sharing your seamless experience, Dale! We will look forward to your next visit as we wish to continue serving you in the same manner repeatedly. Regards, Dewi

4/10 Poor

Wilfredo

Stayed 1 night in Mar 2024
Response from Ammy on 2 May 2024
Hi, Wilfredo! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

6/10 Okay

David

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Ammy on 2 May 2024
Hi, David! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah

10/10 Excellent

Ricard, Morrisville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Ammy on 2 May 2024
Thanks for the positive rating, Ricard! Hope to welcome you again soon. Regards, Noah.

10/10 Excellent

Ricard, Morrisville

Stayed 2 nights in Feb 2024
Response from Ammy on 2 May 2024
Glad to see that you have rated us positively, Ricard! Do give us more chances to delight you in the future. Regards, Noah.

2/10 Terrible

Blanca

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smelled horrible 😩 Staff very rude
Stayed 1 night in Feb 2024
Response from Ammy on 6 May 2024
Hi, Blanca! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim.

10/10 Excellent

Richard

Stayed 1 night in Jan 2024

6/10 Okay

Francklin

Travelled with partner
Decent !
Stayed 1 night in Jan 2024
Response from Ammy on 6 May 2024
Thanks for the positive rating, Francklin! Hope to welcome you again soon. Regards, Noah.

4/10 Poor

Ana Luisa

Stayed 2 nights in Jan 2024

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
There wasn’t any rooms available, even though my booking was allowed. They wouldn’t return my money and hotels.com couldn’t reimburse right away. This is horrible service if anything
Stayed 1 night in Dec 2023

2/10 Terrible

PAULA BEATRIZ

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel we stayed ever.
Stayed 1 night in Dec 2023
Response from Ammy on 6 May 2024
We are extremely sorry to know this, Paula! Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Noah.

2/10 Terrible

Manuel

Stayed 1 night in Dec 2023
Response from Ammy on 4 May 2024
Hi, Manuel! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

10/10 Excellent

Wadeline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Ammy on 4 May 2024
Glad to see that you have rated us positively, Wadeline! Do give us more chances to delight you in the future. Regards, Noah.

10/10 Excellent

Marcos

Stayed 1 night in Nov 2023
Response from Tim on 22 Jan 2024
Hi, Marcos! Thank you for your support, your feedback made it into our day. We hope to regularly amaze you with our services. Regards, Tim

2/10 Terrible

nuha

Disliked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from Ava on 17 Oct 2023
Hi, Nuha! We are sorry to know that you are not fully satisfied with our services. Be assured, we will try our best to make sure your future visits are more comfortable and relaxing. Regards, Ava

2/10 Terrible

Francisco

Stayed 1 night in Sep 2023
Response from Ava on 17 Oct 2023
Hi, Francisco! Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Ava

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
NOTHING
Stayed 1 night in Sep 2023
Response from Ava on 17 Oct 2023
Hi, David! Thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Ava

2/10 Terrible

Noni

Disliked: Cleanliness, staff & service, property conditions & facilities
Bed bugs everywhere, blood stains on the mattress.
Stayed 1 night in Sep 2023
Response from Ammy on 6 May 2024
Apologies for the problems you had faced, Noni! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

2/10 Terrible

Luz

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I made my reservation at 11:45 pm when we arrived at the hotel there was a homeless person and the room I reserved had one that shared a bathroom, that was not to my liking, we decided to go looking for another hotel. I do not recommend it, you waste time and money. hice mi reservacion a la 11:45 pm cuando llegamos al hotel hay vagabundo y el cuarto que reserve tenia uno que compartir el baño eso no fue de mi agrado decidimos ir en busca de otro hotel.No lo recomiendo pierdes tiempo y dinero
Stayed 1 night in Aug 2023
Response from Ava on 13 Sept 2023
We are extremely sorry to hear about this, Luz! We are working hard to deliver great service experience each time when someone visits our hotel. Looking forward to enhancing your experience with us. Regards, Ava

2/10 Terrible

Weibo

Stayed 1 night in Jul 2023
Response from Joey on 12 Sept 2023
Hi, Weibo! We are apologetic for the unpleasant experience you had with us. Your feedback has been duly noted and we shall put in our continuous efforts to ensure a better experience in the future. Regards, Joey

10/10 Excellent

Maykel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to different places....
Stayed 1 night in Aug 2023
Response from Ava on 12 Sept 2023
Delighted to hear your words of praise, Maykel! We will ensure consistent service when you visit us next time. Have a pleasant day ahead. Regards, Ava

4/10 Poor

Cynthia M

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty scared
Stayed 1 night in Jul 2023
Response from Joey on 12 Sept 2023
Apologies for the inconvenience caused, Cynthia! We have marked a note for the experience you had with us to ensure your next stay is pleasant. Wish you a wonderful day ahead. Regards, Joey

2/10 Terrible

Gilles

Disliked: Cleanliness, staff & service, property conditions & facilities
Response from Ava on 12 Sept 2023
Hi, Gilles! We regret the unpleasant experience you had with us. We will try to make your next stay comfortable with us with continuous improvements. Looking forward to hosting you soon with a delightful stay ahead. Regards, Ava

6/10 Okay

Jesus

Travelled with partner
Liked: Staff & service
New remodeling
Stayed 1 night in Apr 2023

8/10 Good

Jeff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business
Historical hotel staff friendly area not safe at night
Stayed 1 night in Mar 2023
Response from Eva on 6 Apr 2023
Hi, Jeff! Thanks a lot for staying with us. So glad to know you liked our services. Keep this love coming :) Regards, Eva

10/10 Excellent

Cole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for the price, with a fun historic feel. Staff was wonderful. Highly recommend staying here—just be ready to use a “translate app” on your phone to communicate with staff.
Stayed 4 nights in Mar 2023
Response from Cole on 18 Mar 2023
Pleased to hear your kind words of gratitude, Cole!

4/10 Poor

Tracy, Richardson

Liked: Staff & service
Disliked: Cleanliness, amenities
I found multiple cockroaches in our room, the only thing they did for us was spray with raid. Mold in the shower. When I turned on the sink to wash my hands the water sprayed all over the place. I will not be staying here again!
Stayed 3 nights in Feb 2023

10/10 Excellent

Katherine

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The people was friendly
Stayed 3 nights in Feb 2023
Response from Ava on 2 Mar 2023
Great to hear this, Katherine! Thanks for being part of our family and we will always strive to keep up with your expectations. Regards, Ava

2/10 Terrible

Rocky

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hello, at OYO Cameron Historic Hotel Brownsville, a huge amount of cockroaches, they changed our room, but this did not solve our problem. There are cockroaches everywhere, why the owner of the hotel deceives guests into his hotel, where it is impossible to live
Stayed 1 night in Feb 2023
Response from Eva on 20 Feb 2023
Hi, Rocky! As per the feedback, it seems that your stay with us has not been up to the mark, however, we will improve our services with our continuous efforts. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Hope to host you soon :) Regards, Eva

4/10 Poor

Anton

Stayed 1 night in Feb 2023
Response from Ammy on 14 Feb 2023
Hi, Anton! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

2/10 Terrible

Julz

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was charged for having guest. They will find any reason to charge u more for your stay and was never given a receipt or signed anything
Response from Ammy on 18 Jan 2023
Apologies for the problems you had faced. We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

10/10 Excellent

Jean Gums

Stayed 1 night in Jan 2023

4/10 Poor

Yahor

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
dirty all over the hotel
Stayed 1 night in Jan 2023
Response from Lisa on 10 Jan 2023
Hi, Yahor! We are sorry to see that you are dissatisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones ahead Regards, Lisa

8/10 Good

Keila

6/10 Okay

Maria

Stayed 1 night in Dec 2022
Response from Lisa on 10 Jan 2023
Hi, Maria! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Lisa

2/10 Terrible

Yuri

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk person rude and said hotel was full because I did not paid a time of my reservatiob.
Response from Maria on 9 Jan 2023
We are sorry to hear about your experience, Yuri! Being a visitor, we expect everything is perfect. Do not worry, we have shared the feedback to our relevant team immediately to rectify the issue. We hope to serve you better in the future. Regards,Maria

2/10 Terrible

Anton

Stayed 1 night in Dec 2022
Response from Joey on 9 Jan 2023
Sincere apologies, Anton! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Joey

8/10 Good

Ernie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Yhon

10/10 Excellent

Herbert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Almost everything was okay.
Response from Ava on 22 Dec 2022
Hey, Herbert! We shall continue to make you happy and satisfied with our services. Hope to serve you better always! Regards, Ava

10/10 Excellent

Ruben Andres

Stayed 1 night in Dec 2022

2/10 Terrible

Sandra

Disliked: Cleanliness, staff & service, property conditions & facilities
Don acept
Stayed 1 night in Dec 2022
Response from Ava on 22 Dec 2022
Hi, Sandra! We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Ava

2/10 Terrible

Daniela

10/10 Excellent

Lili

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Response from Ava on 11 Nov 2022
Hi Lili! Thanks for taking out time to share your prestige review with us. We take pride in giving outstanding services to our customers and we are overjoyed to receive your compliments and appreciation. Regards, Ava

2/10 Terrible

Raul, Hialeah

Never stay
Stayed 2 nights in Oct 2022
Response from Ammy on 4 Nov 2022
Hi, Raul! Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Noah