Hotel Dekat Brownsea Island

"Quiet area. Atmosphere bright and clean. Smart TV in the room. Good breakfast options."

"Property in need of some TLC...suggest a coffee maker in rooms or available in lobby; no clock in room....no guide for tv...no eggs or fruit available at breakfast...just the little things that add to the stay."

"The breakfast overall was good. The room was very clean. The air conditioning did struggle a little bit to keep the room super cool"

"Our room was pretty clean though there were hair around yet. The shower seemed old and leaked badly. No bathroom fan or coffee pot. Beds were great and comfortable"

"Shower head need changing bc of leak but great"

"Was a good breakfast. Wish it would go back to a buffet atyle breakfast with more variety."

"Just okay. Seems outdated."

"The staff was helpful and accommodating."

"The room was clean and the bed comfortable. Although the bathroom and one side if the bed were wide enough for wheelchair access, the rest of the room was very cramped."

"My wife waited a long time for yogurt machine to be refilled Coffee was empty when we went to leave Staff seemed overwhelmed There was a lot of running around the halls late into the night The fire alarm woke me earlier than planned and then went off two more times"

"Staff was very friendly. Rooms were very clean. Pool area was nice"

"Good"

"Rooms were dirty there was chips cracks damages everywhere paint on carpet the fridge. The fridge was broken inside frozen. we left after 1 night for a 2 night stay the beds were extremely uncomfortable, the sliding bathroom door barely opened and closed kept getting caught on the paint on the track and the toilet barley flushed"

"Room Is brand new! Good food!"

"Everything was filthy. There was a pile of dirty towels outside by door at 9pm check in that stayed there all night. The hook lock for the door was broken. The bath mat was filthy. the carpets in the room and halls had not been vacuumed."

"Everything about this holiday inn was great."

"Very good for the price"

"Good job"

"When we arrived we could immediately tell this hotel was not clean. We got up to our room and there was poop in the toilet and when flushed, it started overflowing. When we went down to tell them, we received no apology. We were just told someone would come up to fix it. We asked for a refund so we could go elsewhere and the assistant manager said he did not have authorization and that the general manager would have to process the refund the next day. We received no update the following day....

"The staff was minimal and our requests were ignored. There was some sort of leak and the carpet was soaked."