Hotel berdekatan Brookside Reservation

"Great breakfast"

"Our room was filthy! And when I called to the front desk as soon as I noticed everything, I was told there was nothing that could be done. She stated, all rooms were booked and she would leave me a card with the managers information to speak with her on Tuesday! This was a Friday when we checked in. The woman on the phone was very nice and apologized for not being able to do anything. I took pictures of everything. They have the time to show they were taken within 20 minutes of us checking in....

"Yes!"

"Excellent hotel! We will definitely stay at other Drury's after this experience. The staff were friendly and always aware if you needed help with the luggage cart, valet, or just a perplexed look on your face. The building is beautiful. The room was spacious for our family of 4. "

"It is a fine property with a decent breakfast, however there is NO daily cleaning of your room. Everything else, especially the airport shuttle, makes it a good place to stay short term. Having to get towels or supplies for the room makes it less acceptable. "

"Great apartment near sports complex for MLB and NBA. Fully stocked kitchen with plenty of cooking equipment and utensils. "

"Yes"

"Lived everything. Especially the staff - front desk "

"Clean room easy to navigate and great breakfast "

"Fully equipped kitchen. Ask for the stove on front desk at arrival. "

"Breakfast was fresh did not have a car Lyft was used for my trip. Staff friendly room older, door that covered refrigerator was hanging, counter top in bathroom was leaning looked like it was going to fall off. No hand soap in room had brought my own. Heat/AC made an awful noise when on made it hard to sleep"

"My room could’ve been much more cleaner. There was a lot of dust everywhere and also they did not change out the lotion in the bathroom, which is pretty unsanitary. And this day and age is not OK to be reusing the same opened lotion bottles. Staff was very kind and very attentive. The only issue I had was trying to call the front desk. It took several times for me to do so. Breakfast was very mid not anything to brag about and honestly it cost too much four dollars for a cup of orange juice is...

"Unable to use shower due to bath tub filling up faster than it could drain then it took over 30mins to drain and that's a huge inconvenience. The property never contacted me like the worker said someone would and I find that so unprofessional. I posted this picture of the candy on the floor soon as we walked in the room also."

"-"

"I've stayed at the Metropolitan swveral times. The staff is always very friendly and accommodating. Rooms are very nice and clean. I have never had the breakfast, but the reataurant has very good food, and LOVE the Vault! Great atmosphere and the drinks are always very, very good!"

"This was the worst travel experience of life!! After making reservations 28days in advance and reconfirming 16 hours before my arrival . I get a call from Stay America in Brooklyn at my reservation was cancelled! As I getting off the plane in Cleveland. No real explanation given except they were overbooked and I was out of luck !!So I called Expedia and put on hold for 20 minutes only to have the call droppped so tried again with exactly same results and on the third attempt was was to try get...

"Did not eat the breakfast on Property but the complimentary drink was awesome and appreciated!!"

"The bed was very comfortable, and there were many towels available. The elevators were quick and large."

"When I first arrived at the hotel, the lady at the counter did not acknowledge me or even speak until I mention my reservation. She also didn’t tell me any of the perks like what time was breakfast? If the pool and Jacuzzi was available the hours I had to ask. The room smelled stale and the tub was not properly cleaned out. The food in the restaurant was not good at all. The breakfast was OK. The French toast was really good. I will also mention the bar attendant lady was really nice even though...