The Box House was a great place to stay for our purposes but if you are planning to explore Manhattan, you need to know that this place is in the middle of nowhere. Either subway line you can access are a 15-minute walk and it is about a 10 minute walk from coffee/rest is etc.
That said, the hotel recognizes this and offers a car service as well as a restaurant and bar in the lobby.
The rooms are unique and very comfortable. We did run out of hot water one morning but it wasn't an issue other days. Beds were comfortable, staff were friendly and the price was right!
I liked that there was a lot of variety in the area and shopping was reasonable. It wasn't too complicated for someone that was new or a first timer in the city. The staff was incredible- answered every question we had. Jennifer even went the extra mile and printed out directions so that we would have a hard copy and could put in our phones. I had an amazing time and loved the Happy Hour.
the hotel staff was very friendly and helpful with finding various locations to visit within the area. The room was very well kept and clean. I would definitely recommend this hotel to anyone staying in the area and looking for a comfortable place to stay at a reasonable price.
Johnathan, Andre and Tawanna helped me with check in and check out all were great with customer service as well as with recommendations on local food and what to do. Johnathan followed up on all the requests to the room will definitely stay at the Indigo again just for the great customer service. Makes a huge difference when traveling for 15 hours to get a good warm welcome and a nice suite.
Traveller from Las Vegas
From the moment you walk into Hotel Indigo Brooklyn New York, you will notice the unique connection between this …More
I can't say enough good about this hotel & it's wonderful staff. The location is in the heart of Williamsburg where all the cool spots are walkable. The hotel is charming, very clean & maintained. A winter stay, so nice & quiet. I understand it's more lively when the pool is open. The staff made my stay, especially Martin (gosh, I hope I got his name right). If I needed my room cleaned late in the day, it was done. When I needed a car to Manhattan, it was there within minutes. When it was sensed I was having a particularly bad day, I was given a complimentary drink card for the bar. The staff goes out of their way to accommodate their guests, which is what you want when you're paying a premium. As a woman traveling solo, I felt very safe & secure. Rooms were on the small end (typical for NY), but so clean, cozy & comfortable. I stayed in a king room with balcony overlooking the park. Best hotel in Williamsburg, in my opinion. I'd stay there again in a heartbeat.
Traveller from Chicago IL
New York Citys first urban resort hotel located in Williamsburg Brooklyn - Williamsburg Brookyn is the cultural epicenter of …More
The landmark Brooklyn Bridge links Manhattan with the city’s most populous borough. Waterfront Brooklyn Heights offers superb views of Lower Manhattan. Renowned for its brownstones and leafy neighborhoods, Brooklyn embodies America’s “melting pot.” Italian, Mexican, Chinese, and Jewish communities add to the cultural mix. Highlights include Coney Island, Prospect Park, and Brooklyn Museum of Art.