"Overall very good, apart from night reception staff member. We asked to sit in the lobby to eat our food from outside, at first he said no due to cleaning the floor, then changed his mind and said we could only sit in the corner, very strange"
"Hotel was in the center of town and did the job, air con worked great and the room was fine.
Bristol itself is great and this was a great place to then explore the city, enjoyed it"
"Great location.
Needs maintenance- air conditioning was not working properly in two of our rooms.
Toilets were quite old and had a smell to them.
Staff were friendly and helpful.
Breakfast was tasty."
"The staff are consistently amazing. The rooms and communal spaces are so comfortable and inviting. I love this hotel!
My only feedback is that although the breakfast area looks lovely in terms of how the food is presented, some of the hot food was cold and not actually very nice. The eggs were very cold and rubbery ( scrambled) and the pain au chocolat and other pastries were chewy and stale. Slightly disappointing because it’s layout is very appealing.
But I want that to be received positively because I do love this hotel and can’t really fault it"
"Nice chilled place to stay to break up our journey. Lovely, friendly staff in the motel and diner. We had a lovely meal in the diner next door. Highly recommend the cookies and cream shake with rum for dessert. Nice breakfast the next day and reasonably priced."
"The room was great with a view of the street and activity. Location is near train station and also close to center of Bristol so walking to restaurants and exploring was convenient as was the walk to the airport flyer after our stay."