Hotels near Brisbane Lagoon

"clean room bed was comfortable"

"Great room. Perfect place."

"Check in staff was polite. On the day of check out, staff came and knocked on the door four times aski"

"I was very disappointed with my stay at this hotel. The room felt very rundown and outdated, and the carpet was visibly dirty and poorly maintained. The couches also appeared stained and unclean, which made the room uncomfortable to relax in. The walls looked worn and neglected, adding to the overall feeling that the property has not been properly cared for. The breakfast was also a major letdown. The food quality was very poor, and the eggs did not seem real or freshly prepared, they were clearly from a bag which made the experience even more disappointing. Asked for maintenance to come to the room due to television not working properly. I was told they would come at a certain time no one ever showed. Have to pay for daily parking. Overall, I expected much better for the price and was dissatisfied with both the cleanliness and the quality of amenities. I would not choose to stay here again."

"I checked the bed before I went to sleep woke the next morning. There was a red mark on the upper mattress suspected bedbug. I was scheduled to stay two nights. I asked for a refund. I don’t know if I ever received it. Staff were very nice accommodating, however can’t deal with bugs."

"Hello, I am reaching due to our experience when we arrived to our room. We checked in around 9 and got to our room @9:12pm as we were putting our stuff down, we realized that there was already an open bar of soap in the shower…mind you it had a piece of hair on it…which looked like a pube hair…We have a picture to prove it… We had told the front desk that we seen that and she just apologized and told us she will send someone to clean it…. They had came when we went to go get food but they still left the dirty soap…. It’s unfortunate to have an experience like this when my son in law recommended this place… I just wish to be accommodated because honestly that was disgusting to find… imagine a bar of soap being open and A PEICE OF HAIR ON IT…..On top of that when I checked my bank account , I saw that you guys charged me $6.60 for something when I had called and you guys tried to say that we took the water bottles but we in fact did not. $3 is way to expensive for water and I would never pay that, that’s why I brought my own water. Again I just wish to be accommodated because I am truly disappointed especially coming from a Hilton hotel. I expected more from this hotel who promotes being one of the best in the business. I will never be coming here again. Thank you for your time and whoever this may concern."

"Checked in early thanks to the amazing Alina but 3 rooms later I was not happy. 2 rooms we walked into were dirty and the third room offered was clean but had no view and no patio. Breakfast was not served because the kitchen was closed all we could get was a muffin and no decaf coffee which to some people decaf would and should be an option "

"Breakfast area was understaffed. Food ran out, surfaces weren’t cleaned. Guest laundry was out of service. Aggressive homeless in the parking lot."

"It is my place to stay when in San Francisco. Highly recommend."