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Reviews of ibis Budget Windsor Brisbane

2 out of 5
ibis Budget Windsor Brisbane
159 Lutwyche Road, Windsor, QLD

Reviews

7.2

Good

Rating 10 - Excellent. 167 out of 763 reviews" "
Rating 8 - Good. 298 out of 763 reviews" "
Rating 6 - Okay. 169 out of 763 reviews" "
Rating 4 - Poor. 79 out of 763 reviews" "
Rating 2 - Terrible. 50 out of 763 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Susan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Basically the room was basic which was expected. The shower rose was an issue. It did not behave and had a mind of it's own.
Stayed 1 night in Apr 2024
Response from IBIS Budget Windsor Team on 20 Apr 2024
Hi Susan, Thank you for taking the time to leave feedback about your room. We apologise about the shower in your room. We will look to fix this issue and hope to welcome you back in the future.

4/10 Poor

Portia

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Dagmara K, General Manager on 8 Apr 2024
Dear Portia, Thank you for taking time to share your feedback. I certainly apologise that your experience did not meet your expectations on this occasion.

8/10 Good

William

Stayed 1 night in Mar 2024
Response from Warm regards, IBIS Budget Windsor Team. on 17 Apr 2024
Thank you for leaving your rating

4/10 Poor

Donald

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Warm regards, IBIS Budget Windsor Team. on 24 Mar 2024
Thank you for taking the time to leave feedback about your stay

8/10 Good

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient for my need and worked well.
Stayed 1 night in Jan 2024
Response from IBIS Budget Windsor Team. on 27 Feb 2024
Hi Ray,Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel.

4/10 Poor

Liam

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from IBIS Budget Windsor Team on 27 Feb 2024
Hi Liam,Thank you for taking the time to provide feedback on your stay. I do apologise for the shortcomings you experienced during you stay. We will look to address these and we do hope you give us the opportunity to have you stay with us again the future.

4/10 Poor

Eliana

Disliked: Cleanliness, staff & service, property conditions & facilities
The room needs some upgrades. Air-conditioning completely black inside. The safety fire alarm was covered with plastic. Very noisy during the night. The lady from reception doesn't understand the meaning of hospitality and how importante it is to smile sometimes and to reply when someone says good morning.
Stayed 1 night in Feb 2024
Response from IBIS Budget Windsor Team. on 20 Feb 2024
Hi Eliana,Thank you for taking the time to provide feedback on your stay. I do apologise for the shortcomings you experienced during you stay. We will look to address these and we do hope you give us the opportunity to have you stay with us again the future.

8/10 Good

cheryllee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was ok all clean and ok suited my purpose for somewhere to sleep and relax
Stayed 2 nights in Feb 2024
Response from IBIS Budget Windsor Team on 20 Feb 2024
Dear Cheryllee. Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel.

8/10 Good

sahith reddy

Stayed 9 nights in Jan 2024
Response from Warm regards, IBIS Budget Windsor Team. on 20 Mar 2024
Thank you for taking the time to leave feedback about your stay

10/10 Excellent

Michael

Liked: Cleanliness, staff & service
Easy check in & out. Clean bed & bathroom. Good value for money.
Stayed 1 night in Jan 2024
Response from IBIS Budget Windsor Team on 8 Feb 2024
Dear Michael, We very much appreciate your comments regarding your stay at the ibis budget Windsor Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Kia

Stayed 1 night in Jan 2024
Response from Warm regards, IBIS Budget Windsor Team. on 20 Mar 2024
Thank you for taking the time to leave feedback. We are glad you enjoyed your stay.

10/10 Excellent

Clarence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Ibis Budget Windsor Brisbane on 19 Dec 2023
Dear Clarence,We very much appreciate your comments regarding your stay at the ibis budget Windsor Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Roshit ManmohanGeneral Manager

8/10 Good

Abby

Travelled with partner
Liked: Cleanliness, staff & service
Clean and tidy. Small but all needed. Shower quite small, and a little broken!
Stayed 1 night in Dec 2023
Response from IBIS Budget Windsor Team on 13 Dec 2023
Hi Abby,Thank you for taking the time to leave a review. We do apologise for the shortcomings you experienced during you stay. We will look to address these concerns and we do hope you give us the opportunity to have you stay with us again the future. Warm regards

6/10 Okay

Megan

Travelled with partner
Liked: Cleanliness
The property was very convenient, the staff were okay. The room we stayed in was small, only room for a bed plus small bench style table. The bathroom was very small with an annoying shower curtain, and there was no shelf, etc to put your things on. Not enough room for 2 people to be in there at the same time. There was nothing to put your bag on in the room so it had to go on the floor and the side tables were the size of a hankerchief. No toilet brush available. No hand towels or washers and the body wash was not attached to the wall but sitting on the toilet.
Stayed 2 nights in Dec 2023
Response from Warm regards, IBIS Budget Windsor Team. on 5 Dec 2023
Thank you for taking the time to leave feedback about your stay. We are glad you found our location to be convenient. We apologise that the room fell below your standards. We look to address these and hope to welcome you back some time in the future

2/10 Terrible

Tony

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Warm regards, IBIS Budget Windsor Team. on 5 Dec 2023
Thank you for taking the time to leave feedback about your stay

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Warm regards, IBIS Budget Windsor Team. on 5 Dec 2023
Thank you for taking time to leave feedback about your stay. We hope to welcome you back in the future.

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the friendly staff, the breakfast was good. The room clean. Its buddget, but good.
Stayed 2 nights in Nov 2023
Response from Warm regards, IBIS Budget Windsor Team. on 28 Nov 2023
Hi John, Thank you for taking the time to leave feedback about your stay. We are glad you enjoyed your stay here at the Ibis Budget Windsor and we look forward to welcoming you back in the future.

2/10 Terrible

Joshua

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unsecure room check in procedures outside of manning hours - using a safe at the door which when opened anyone could get your room key. Very limited breakfast. Room was dirty: stains on bedding, dust everywhere, hairs in the mini fridge, and a sink which I wouldn't use for anything but spitting into...
Stayed 2 nights in Nov 2023
Response from Warm regards, IBIS Budget Windsor Team. on 21 Nov 2023
Thank you for taking the time to provide feedback on your stay. I do apologise for the shortcomings you experienced during you stay. We will look to address these and we do hope you give us the opportunity to have you stay with us again the future.

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable, and a pleasant stay overall.
Stayed 1 night in Nov 2023
Response from Warm regards, IBIS Budget Windsor Team. on 8 Nov 2023
Thank you for taking the time to leave feedback about your stay. We are glad you enjoyed your stay at the Ibis Budget Windsor and we look forward to welcoming you back in the future

2/10 Terrible

Mark

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No room at the inn
Two rooms booked and paid for in advance, only one available on arrival.
Stayed 1 night in Oct 2023
Response from IBIS Budget Windsor Team on 3 Nov 2023
Dear Guest,We sincerely apologise to you for the inconvenience caused. Rest assured that we will look into this matter to prevent it from happening again in the future.Kind Regards

8/10 Good

Jeanette

Stayed 1 night in Oct 2023
Response from Warm regards, IBIS Budget Windsor Team. on 2 Nov 2023
Thank you for taking the time to leave feedback. It is much appreciatedWe hope to welcome you back in the future

6/10 Okay

Tony

Liked: Cleanliness, property conditions & facilities
OK for me
It is Budget so expect a small room/bathroom. Bed was comfortable and room clean. On a six-lane highway (ear plugs for me). Stairs only to 3rd floor. Staff friendly enough. Breakfast was a bit basic but ok. Not a lot of food options nearby. It is a 15min easy walk to Hospital which is the reason for using hotel. Hard to recommend but I would stay again in the same circumstances. Price was a factor in choosing as well not cheap but the best price I could find that suited. Expect $50 taxi to airport.
Stayed 2 nights in Oct 2023
Response from Warm regards, IBIS Budget Windsor Team. on 1 Nov 2023
Thank you for taking the time to leave feedback on your stay. We hope to welcome you back in the future

8/10 Good

stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a night bride flying overseas. 10 minutes to airport, the rooms are clean and a great price.
Stayed 1 night in Oct 2023
Response from Ibis Budget Windsor Brisbane on 30 Oct 2023
Dear Stephen. Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. Warm regards, IBIS Budget Windsor Team.

2/10 Terrible

Michelle

Checked in after hours but that was ok. Got a text telling me how to access my key in the safe at the front door. Opened my room to find someone else’s luggage all over the bed. Could not contact anyone at hotel (number on website not connected), left messages on other number, left message on intercom at front door, no reply. No chain on the room door so I didn’t feel safe staying if someone else could access my room. I had to pay a lot of money to stay somewhere else and now I can’t even get a refund!
Stayed 1 night in Oct 2023
Response from Warm regards, IBIS Budget Windsor Team. on 23 Oct 2023
Hi Michelle, We are sorry for the inconvenience this caused you. Please contact Expedia to complete your refund. Due to the troubles caused, we did not charge for your room, however Expedia already took payment, so if you contact them, you will be able to get a refund

4/10 Poor

Phil

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Hotel losing appeal
I have stayed many times with no problems but this stay was disappointing for the following reasons: - Cost has increased by over 25% in the last 12 months - Renovations are underway which increased noise during the day (no mention when booking). - I stayed on the 2nd floor, front room this time and the road noise at night kept me awake. - Shower soap have been changed to gel in containers fixed to the wall in shower, they are fixed too high for easy use and the container pump lid pours gel onto the container as hard to get hand close. - they have changed the shower curtains of a very small shower to a light weight curtain that sticks to your back while trying to shower.
Stayed 1 night in Oct 2023
Response from IBIS Budget Windsor Team on 13 Oct 2023
Dear Guest. Thank you for taking the time to provide feedback on your stay. We do apologise for the shortcomings you experienced during you stay. We will look to address these and we have noted for your next stay to assign you a room in the rear of the property of which can be requested and offer a quieter stay. We do hope you give us the opportunity to have you stay with us again in the future. Warm regardsIbis Budget Windsor

2/10 Terrible

Cameron

Business traveller
Disliked: Amenities, property conditions & facilities
The shower head was broken. The bathroom door handle had snapped off and nowhere to be seen. Windows arent sealed, so noise is constant from the road all night. Reception hours are limited soni never saw anyone to raise these issues. Price has almost doubled from a couple of years ago where the quality was excusable due to the low price. Now its no longer worth staying there.
Stayed 2 nights in Oct 2023
Response from IBIS Budget Windsor Team on 13 Oct 2023
Thank you for taking the time to tell us about your experience at the Ibis Budget Windsor Brisbane. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Ibis Budget, We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We are in the process of painting all guest rooms & renovating the bathrooms. We appreciate you sharing your concerns, and hoping that you will give us the opportunity to better serve you in the near future.

8/10 Good

Pamela

Liked: Staff & service
Bed was amazing
Stayed 2 nights in Sep 2023
Response from IBIS Budget Windsor Team. on 30 Oct 2023
Dear Pamela, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. Warm regards, IBIS Budget Windsor Team.

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally the Ibis was great for my use. Initial staff very helpful. Room good, clean and well set out. However if you want a patrons to close the bathroom door properly when in the shower you could provide a door handle on the inside of the door. Next morning i went down stairs handed my door key in. I then went to go into the dining room for a lite breakfast and coffee before my lift collected me. the receptionist was extremally polite and cordial by insisted i could not stay there and could wait on the blue seat out of the room. Thus i was unable to partake breakfast. I am not sure if the bandaged face due to my surgery on the Thursday making my eye site very poor or the way i was dressed or was it that i handed my key back before going for breakfast. I would hope in todays social setting your hotel is not discriminatory to someone with dressed injuries as your location was the reason i chose the Ibis due to its location to the hospital. This was a spectacular display of something disappointing that had been a very needed and comfortable stay Room 302
Stayed 1 night in Sep 2023
Response from Warm regards, IBIS Budget Windsor Team on 11 Sept 2023
Hi David, Thank you for taking the time to leave a review. we are pleased you enjoyed your stay at our hotel.We would also like to apologise that you felt unwelcome at breakfast. Perhaps there was a misunderstanding about whether you were just waiting or you had breakfast included in your stay. We hope to welcome you back to our hotel in the future so we can make it up to you.

8/10 Good

Lynda

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are fantastic . Room serves its purpose & very comfy bed. Good parking.
Stayed 1 night in Aug 2023
Response from Warm regards, IBIS Budget Windsor Team. on 17 Aug 2023
Thank you so much for leaving a review Lynda. We are pleased you enjoyed your stay and look forward to welcoming you back in the future.

6/10 Okay

james

Liked: Cleanliness
Difficult to navigate - because of busy road.
Stayed 2 nights in Aug 2023
Response from Warm regards, IBIS Budget Windsor Team. on 17 Aug 2023
Hi James, Thank you for taking the time to leave a review.

2/10 Terrible

Terence

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ridiculously cramped room. Shower flooded the tiny bathroom. No lift to the third floor. Too noisy to sleep with the road noise. No glasses in the room. No chair to sit on.
Stayed 1 night in Aug 2023
Response from Warm regards, IBIS Budget Windsor Team. on 14 Aug 2023
Hi Terence, Thank you for taking the time to provide feedback on your stay. We apologise for the shortcomings you experienced during you stay. We will look to address these and we do hope you give us the opportunity to have you stay with us again the future.

8/10 Good

Dorothy

Travelled with family
Liked: Cleanliness, staff & service, amenities
The bathroon was a challenge water pressure was amazing but the wet area not user friendly, although there was a notice with my checkin package indicating there was refurbishing of the bathrooms in progress which would no doubt fix this problem in the future . The staff were lovely and very efficient excellent communication. Thank you.
Stayed 1 night in Aug 2023
Response from Warm regards, IBIS Budget Windsor Team. on 14 Aug 2023
Hi Dorothy, Thank you for taking the time to leave a review. We do hope the refurbishment of our bathrooms in the coming weeks, will help to improve the experience in our rooms. We look forward to welcoming you back in the future.

6/10 Okay

ann

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The bed was ok, however the bathroom was way too small with the shower curtain sticking to you while trying to shower. Also we stayed for 8 days and no one cleaned the room or renewed our towels in that time. Renovation on the bathrooms has started so i hooe for bigger rooms and possible glass doors in the future.
Stayed 11 nights in Jul 2023
Response from IBIS Budget Windsor Team on 13 Aug 2023
Hi, Ann. Thank you for taking the time to provide feedback on your stay. I do apologise for the shortcomings you experienced during you stay. We will look to address these and we do hope you give us the opportunity to have you stay with us again the future.

10/10 Excellent

Angel

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice, enjoyed our stay
Stayed 1 night in Jul 2023
Response from Warm regards, IBIS Budget Windsor Team. on 28 Jul 2023
Thank you for taking the time to leave review. We are happy you enjoyed your stay.We look forward to welcoming you back in the future.

10/10 Excellent

Amalya

Stayed 1 night in Jul 2023
Response from Warm regards, IBIS Budget Windsor Team. on 7 Aug 2023
Thank you for taking the time to leave a rating. We are glad you enjoyed your stay and look forward to welcoming you back in the future.

6/10 Okay

Jason

Business traveller
Disliked: Property conditions & facilities
Was ok for the price, but that’s about it. Shower so small the curtain wrapped around you, and had to turn off the fridge cos it was making a clinking noise all night!
Stayed 1 night in Jun 2023
Response from Warm regards, IBIS Budget Windsor Team. on 23 Jun 2023
Dear Jason,Thank you for taking the time to provide feedback. We apologise you experienced issues with the bathroom during your stay. We are currently in the process of renovating our bathrooms for a better experience in the up coming months. We do hope to welcome you back in the future.

4/10 Poor

Alex

Business traveller
Disliked: Staff & service, property conditions & facilities
did not like poor reception, smokey corridores, dust on upper surfaces in the room, no TV remote and no instructions on how to operate without, shower curtin instead of a glass screen, no kitchen facilities and the property is a shocker to depart from with the first two lanes of a four lane road heading into the motorway/tunnel. A comfy bed was the only redeeming feature.
Stayed 1 night in Jun 2023
Response from Warm regards, IBIS Budget Windsor Team. on 23 Jun 2023
Dear Alex,Thank you for taking the time to provide feedback on your stay. We apologise your stay fell below your expectations. We do thank you for bringing issues you experienced to our attention. We are currently in the process of renovating our bathrooms in the upcoming months for a better experience. We are a budget hotel, so we don't have kitchen facilities in our rooms. We do have a common area with a microwave though. We are sorry you didn't have a tv remote in your room. We hope you give us a chance to better serve you in the future.

6/10 Okay

Claire

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Warm regards, IBIS Budget Windsor Team. on 14 Jun 2023
Thank you for taking the time to leave a review.

4/10 Poor

Simon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Neighbouring rooms up all night, doing drug deals and discussing taking drugs, rubbish in the hall, screaming and arguments all night. Terrible place to stay.
Stayed 3 nights in May 2023
Response from Warm regards, IBIS Budget Windsor Team. on 1 Jun 2023
Dear Guest. Thank you for taking the time to provide feedback on your stay. I do apologise for the shortcomings you experienced during you stay. We will look to address these and we do hope you give us the opportunity to have you stay with us again the future.

4/10 Poor

paul

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very cramped. No facilities for hanging clothes. Run down - probably ready for demolition. No normal motel cutlery, tissues etc. No extractor in bathroom and no shelving around basin. Should have a warning that it is below usual Ibis standards. Staff very nice and helpful.
Stayed 6 nights in May 2023
Response from Warm regards, IBIS Budget Windsor Team on 18 May 2023
Dear Guest. Thank you for taking the time to provide feedback on your stay. We apologise your stay fell below your expectations. We do thank you for bringing issues you experienced to our attention. We hope you give us a chance to better serve you in the future.

10/10 Excellent

Avilly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Will use in the future travel
Stayed 2 nights in May 2023
Response from Warm regards, IBIS Budget Windsor Team on 16 May 2023
Thank you for taking the time to leave a review. We are glad you enjoyed your stay

8/10 Good

Tony

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
It was well priced. Nefinatly a budget accomodation.
Stayed 1 night in Apr 2023
Response from Warm regards, IBIS Budget Windsor Team on 25 Apr 2023
Thank you for taking the time to leave a review.

10/10 Excellent

Alastair

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed quite a few times at the IBIS Windsor. I like going there and the staff are friendly and efficient. I would certainly stay there again.
Stayed 1 night in Apr 2023
Response from Bryce on 7 Apr 2023
Good morning Alastair, Thank you for your kind words and review. It is always a pleasure having you stay with us, and we look forward to seeing you again in the near future. Kind regards,

8/10 Good

Aaron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Budget Hotel but efficient check-in, clean and adequate room and easy parking.Good value for a traveller just needing a place to sleeep while in Brisbane.
Stayed 2 nights in Mar 2023
Response from Warm regards, IBIS Budget Windsor Team on 3 Apr 2023
Dear Guest. Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel.

6/10 Okay

Miriam

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
It was a last minute booking and did the job, but I didn't enjoy my stay. Sorry to have a list of negatives, but I won't be staying here again. The bathroom floor is visibly dirty and needed to be scrubbed. The shower curtain had make-up on it. The bar fridge made so much noise it kept me awake until 4am (when I realised it was the bar fridge & turned it off) Then was woken up by guests or staff chatting at the front desk around 6:30am-ish as my room was close to reception. Parking was really easy and had good access though. And the receptionist was really lovely when I checked it. Easy check out with just handing my key in as I left.
Stayed 1 night in Mar 2023
Response from Warm regards, IBIS Budget Windsor Team on 24 Mar 2023
Hi Miriam, Thank you for taking the time to provide feedback. We apologise you experienced issues with the bathroom during your stay. We do thank you for bring this to our attention so we can improve moving forward. We do hope to welcome you back in the future

8/10 Good

Graeme

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient location for work
Stayed 1 night in Mar 2023
Response from Noren on 20 Mar 2023
Dear Graeme. Thank you for your positive comments. I am so glad to hear the convenience of its work location. I hope your next stay and just around the corner. Call us if there is anything we can help you with. Warm regards, IBIS Budget Windsor Team.

6/10 Okay

KERENA

Stayed 1 night in Mar 2023
Response from Bryce on 17 Mar 2023
Good afternoon Kerena,Thank you for your favourable review. Should you choose to stay with us again in the future, we look forward to welcoming you back. Kind regards,

2/10 Terrible

Daniel

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Carpark used as a play area for kids, kicking balls into cars, etc... A few crackheads there, and lots of men without shirts, one chased me up the stairs. The queen bed was a lie, it was two singles pushed together, so that isn't the length of a queen and I didn't fit in the bed. Hallways smell of cigarette smoke. I got a nosebleed from being there only a few hours. No microwave, soap, tissues, pen, spare blanket, they give you nothing - I didn't realise it could be that bad. Another guest tried to break into my room five times at night. Of course the staff have long clocked off at that point. Yeah just don't.
Stayed 3 nights in Mar 2023
Response from IBIS Budget Windsor Team on 10 Mar 2023
Dear Guest. Thank you for taking the time to provide feedback on your stay. I do apologise for the shortcomings you experienced during you stay. We will look to address these and we do hope you give us the opportunity to have you stay with us again the future. Warm regards,

10/10 Excellent

Regan

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2023
Response from Roshit Manmohan on 13 Mar 2023
Dear Regan. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! Warm regards, IBIS Budget Windsor Team.

6/10 Okay

Nicholas

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Handy location
Stayed 1 night in Feb 2023
Response from Bryce on 17 Feb 2023
Good morning Nicholas,Thank you for your favourable review. We look forward to welcoming you back again in future.Kind regards,