All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Response from The Reservations Team on 29 Apr 2024
Dear Sihui, Thank you for the fantastic 5-star review! We're over the moon to hear about your positive experience with us. Our goal is to make every interaction memorable, and we're thrilled that we achieved that for you. Your satisfaction is our greatest reward, and we can't wait to continue providing you with exceptional service. See you again soon!
Usually this hotel is pretty good, however, this round there is some construction happening opposite the hotel, and it was a bit noisy during early morning.
Zhi
Stayed 4 nights in Apr 2024
Response from The Reservations Team on 15 Apr 2024
Dear Zhi, Thanks for sharing your experience with us! It's great to hear that we have continued to exceed expectations and are thrilled you choose to stay with us. We understand that the construction noise from across the street was a bit disruptive this time around and are disappointed it disrupted your stay. We'll definitely take note of your feedback to see how we can make improvements for our guests if construction is around the property. We look forward to welcoming you back soon! Kind regards
Response from The Reservations Team on 15 Apr 2024
Dear Wayne,Thanks for your rating. If there's anything specific you'd like to share about your experience or if you have any feedback for us, we'd love to hear it. Your input helps us improve and ensures that we continue to provide great experiences for all our guests!Kind regards,
Affordable comfortable accommodation.
Terrific breakfast included.
Walkable to central station & train to airport.
Michelle
Stayed 2 nights in Apr 2024
Response from The Reservations Team on 11 Apr 2024
Dear Michelle, Thank you for taking the time to review your most recent stay at our hotel. We are delighted to see that you enjoyed your time with us and enjoyed our comfortable, and delicious breakfast facilities. We are already looking forward to welcoming you back for another stay soon. Kind regards
Response from The Reservations Team on 11 Apr 2024
Dear Jesus, Thank you for taking the time to leave such a positive review. It is great to see you enjoyed your stay with us and we look forward to welcoming you back soon. Kind Regards,
Thank you for taking the time to review your stay. We hope to welcome you back soon. Kind regards, The Reservations Team
6/10 Okay
Jason, Eufaula
1 Apr 2024
Jason
Stayed 2 nights in Mar 2024
Response from The Reservations Team on 22 Apr 2024
Dear Jason, Thank you for taking the time to share your feedback with us. We appreciate your honest evaluation of your recent stay.While we're glad to hear that there were aspects of your stay that you found satisfactory, we also acknowledge the areas where we fell short of your expectations. Your feedback is invaluable to us as we strive to continuously improve our services.We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.
Hotel was clean and neat and very conveniently located. Overall a great hotel. my only complaint was the bathroom is not private which i thought was strange for a room with twin beds
Lisa
Stayed 3 nights in Mar 2024
Response from Reservations on 4 Apr 2024
Thank you for taking the time to review your stay. We hope to welcome you back soon. Kind regards, The Reservations Team
Great service, breakfast, and a small gym. What’s not to like? You can walk down Wharf Street, turn right and head over to Queen Street. Walk up a couple of blocks and you’re at the pedestrian mall with tons of stores and restaurants. Good air conditioning. Check out my reviews of the major tourist response in Brisbane. Please give me a link if you find us any help for you.
Sanford
Stayed 7 nights in Jan 2024
Response from Reservations on 15 Feb 2024
Thank you for taking the time to review your stay. We hope to welcome you back soon. Kind regards, The Reservations Team
Thank you for taking the time to review your stay. We hope to welcome you back soon. Kind regards, The Reservations Team
6/10 Okay
William
21 Jan 2024
Liked: Cleanliness, staff & service, amenities
Good for the price but little things; bins didn't have liners, there were only thin transparent curtains so sunlight blinds you at 5am, no hangers in the wardrobe, things that like. But great location, free breakfast, and very easy checkin
William
Stayed 1 night in Jan 2024
Response from Reservations on 22 Jan 2024
Thank you for taking the time to review your stay. We hope to welcome you back soon. Kind regards, The Reservations Team
6/10 Okay
Harshid
16 Jan 2024
Harshid
Stayed 3 nights in Jan 2024
Response from Reservations on 22 Jan 2024
Thank you for taking the time to review your stay. We hope to welcome you back soon. Kind regards, The Reservations Team
Friendly welcome from efficient staff. Good choices for breakfast, which was included in room rate. Great facilities and would be happy to stay here again if visiting Brisbane in the future.
Brian
Stayed 1 night in Jan 2024
Response from Reservations on 22 Jan 2024
Thank you for taking the time to review your stay. We hope to welcome you back soon. Kind regards, The Reservations Team
Everything about this establishment was fantastic I have stayed there a few times and i can't fault it at all especially the staff they where all wonderful.
manuel
Stayed 4 nights in Dec 2023
Response from Reservations on 22 Jan 2024
Thank you for taking the time to review your stay. We hope to welcome you back soon. Kind regards, The Reservations Team
10/10 Excellent
Joemier
24 Dec 2023
Joemier
Stayed 7 nights in Dec 2023
Response from Reservations on 22 Jan 2024
Thank you for taking the time to review your stay. We hope to welcome you back soon. Kind regards, The Reservations Team
I had a big problem that I needed help with whilst staying at the Holiday Inn Express in Brisbane. The staff did not hesitate when I asked for their help. I am very grateful to all of them.
Margaret
Stayed 5 nights in Nov 2023
Response from Reservations on 22 Jan 2024
Thank you for taking the time to review your stay. We hope to welcome you back soon. Kind regards, The Reservations Team