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Reviews of Brisbane Manor Hotel

2 out of 5
Brisbane Manor Hotel
555 Gregory Terrace, Fortitude Valley, QLD

Reviews

6.8
Rating 10 - Excellent. 179 out of 866 reviews" "
Rating 8 - Good. 280 out of 866 reviews" "
Rating 6 - Okay. 183 out of 866 reviews" "
Rating 4 - Poor. 115 out of 866 reviews" "
Rating 2 - Terrible. 109 out of 866 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ross

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price, great location. Yes it's old, but it has so much character. If your looking for a 5 star stay at this price point your the problem. My only critique would be the linen and towels need replacing. They need a freshen up. Then this would be 5 stars all round from me.
Stayed 1 night in Apr 2024

10/10 Excellent

Axel

Travelled with group
Liked: Cleanliness, property conditions & facilities
Neat and clean and tidy
Stayed 5 nights in Apr 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic
Stayed 4 nights in Mar 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service
I liked that it was walking distance to the train station
Stayed 1 night in Feb 2024

4/10 Poor

travis

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No parking outdated
Stayed 1 night in Feb 2024

8/10 Good

Tasman

Travelled with family
Liked: Cleanliness, staff & service
Vintage touch.
Stayed 1 night in Feb 2024

2/10 Terrible

daniel

Disliked: Cleanliness, property conditions & facilities
Outdated, ran down half way house.
Stayed 1 night in Feb 2024

8/10 Good

timothy

Business traveller
Liked: Cleanliness, staff & service, amenities
Good value
Stayed 6 nights in Feb 2024

8/10 Good

Krashana

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly and helpful with my requests .
Stayed 2 nights in Feb 2024

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot for a couple of days on a budget
Good budget accommodation close to Fortitude Valley. Will hold luggage before and after check in/out if needed. Easy walk to the Valley transport, shops and night life.
Stayed 3 nights in Jan 2024

6/10 Okay

Damian

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Don't expect much and you won't be disappointed. One of the cheapest hotels in Brisbane for a reason. Very basic, limited facilities in the room. Took half a day for the air conditioning to be useful and another day for it to be comfortable. Close to the train station and far enough from the "action" to not be disturbed.
Stayed 2 nights in Jan 2024

2/10 Terrible

Douglas

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty and disgusting not only did they mess up my booking for twin room with two single beds the fix was to put a mattress on the dirty floor.
Stayed 2 nights in Jan 2024

4/10 Poor

James

Business traveller
Disliked: Cleanliness, property conditions & facilities
A basic room is just that very basic. In summer recommend paying the extra to have a room with aircon otherwise it’s like trying to sleep in a sauna
Stayed 3 nights in Jan 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Faulty
Cons -1. I arrived 15 mins before check in time and was told to go and come back. 2. I Went out after checking in and went back late at night to sleep and the air conditioner was making loud noises which stopped me from sleeping even when I turned it off completly. I Could not find any afterhours instructions anywhere in the hotel, I spoke to someone else staying at the hotel and she didnt know what to do either, so I decided to call the managers phone which was on the wall for emergencies. Instead of helping he got angry and said why are you calling at this time, this number is for emergencies and hang up. I ended up falling asleep around 3.30am and only for a few hours because of it. At check out the manager refused to acknowledge the issue or go and have a look at it with me and insisted he would go alone and check it out, he came back and blamed it on 'rain drops' haha. He gave me a refund form anyway, after I sent it back he refused the refund once again blaming 'rain drops', didnt even give a partial refund. 3- There is limited parking at the hotel, maybe 5-7 spots from memory. I had to park on the street overnight which is paid parking, the next morning I had a $309 fine as the officers had been out at like 8.30am! 4- There was 2 towels in the room and both were dirty. Luckily I had my own towels with me. Pros- Front of the hotel is nice with couple of tables and chairs at the front of the hotel to sit. 2- Room was clean apart from the towels and bit of dust
Stayed 1 night in Jan 2024

2/10 Terrible

Pau

Travelled with family and small children
Disliked: Property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Nat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Has all you need!
Great self-contained little room with a great balcony and easy access. It’s got thin floors/walls so the sounds of those around you are loud. But they’ve done a great job of making it as comfortable and welcoming as possible
Stayed 1 night in Jan 2024

8/10 Good

Kelera, Tiwi Island

Business traveller, Travelled with partner
Liked: Amenities
Stayed 6 nights in Jan 2024

6/10 Okay

bruno

the property really is a mildly upmarket back packers facility.It was ok for the Money and is very conveniently located Sheets and bed covers were not washed to hotel standards,and infact appeared unwashed although i am sure they were
Stayed 3 nights in Dec 2023

4/10 Poor

Nicos

Disliked: Cleanliness, amenities, property conditions & facilities
To old not modern
Stayed 1 night in Dec 2023

2/10 Terrible

Neville

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Luke

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Joanne

Travelled with group
Disliked: Staff & service
We arrived to check in to be greeted with a ‘back in five minutes’ sign at reception. Unfortunately that 5 minutes was more like a half hour so we changed from our travel in the communal bathrooms as we couldn’t access our own room and had a time to be at a gig that evening. Really disappointing.
Stayed 1 night in Dec 2023

4/10 Poor

Ted

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Timothy

It was clean and cheap
Stayed 2 nights in Dec 2023

8/10 Good

Shae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy location, comfy beds
Nice little place close to RNA showgrounds. Bed was nice and comfy.
Stayed 2 nights in Dec 2023

8/10 Good

Ian

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
we were in a non smoking room, but putting on the aircon sucked in smoke from the downstairs open area where smokers gathered. also that made sitting on the balcony out of the options.
Stayed 1 night in Nov 2023

8/10 Good

Cody

Liked: Cleanliness, staff & service, amenities
It’s such a great property and the staff is awesome too. They really need more parking or a shuttle to a car park or something. The shared bathrooms could be more kept up but overall it is a fantastic place.
Stayed 3 nights in Nov 2023

6/10 Okay

Susan

Standard twin bed room with share bathroom. (ie One toilet and one shower on my floor.) Free wifi available. Room also included tea, coffee, kettle, bar fridge, ceiling fan, (cold water tap) sink, mirror. Basic table & 2 chairs. Basic open wardrobe, drawers. No locker facilities. Reasonable walking distance to shopping/dining areas and train station. Reception had some basic items for sale, but not accessible after hours. Overall it was OK for a short stay, basic but reasonably clean and secure.
Stayed 1 night in Nov 2023

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feels like home
Stayed 2 nights in Nov 2023

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely budget accommodation great room great service and so central. Excellent.
Stayed 1 night in Nov 2023

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Terry

Stayed 1 night in Nov 2023

8/10 Good

Angela

Travelled with group
Liked: Staff & service
Love the atmosphere, such character for an older building. Staff were friendly.
Stayed 1 night in Nov 2023

10/10 Excellent

Jancine

Neat, clean, tidy and comfortable with some onsite parking available. Close to Fortitude Valley and nightlife if that’s your thing. Receptionist was very friendly and even called me to share that parking had become available which was above and beyond. Served my needs for a comfy, safe place to sleep on an overnight stay.
Stayed 1 night in Nov 2023

6/10 Okay

Peter

Disliked: Property conditions & facilities
Clean but a rundown hotel, just need bit of love in renovation but other than that it was a good stay.
Stayed 3 nights in Nov 2023

4/10 Poor

Liz

Disliked: Cleanliness, staff & service, property conditions & facilities
Can tell management are trying to do improvements but old, dated and current state rundown. But was reasonably quiet and if you want better pay more $$$ elsewhere.
Stayed 1 night in Nov 2023

4/10 Poor

Breanna

Disliked: Staff & service, property conditions & facilities
The bed was comfortable and the room was clean enough. The place is very old, and the door to my room didn't lock properly. Poor communication from staff is my biggest gripe thiugh I tried to call the day beforehand during office hours to ask if an early check-in was possible as I had an early flight into brisbane. The call went to voicemail. I left my number and asked for a call back, and they never did. It was very frustrating as I have arthritis and if I'd
Stayed 2 nights in Nov 2023
Response from Matthew on 5 Nov 2023
Thanks for your review Breanna, I'm sorry we didn't respond to your phone message. Our check-in time is strictly after 2pm, we do not allow early check-in unless the room was vacant on the previous night, We do this to allow the housekeepers a fair amount ot time to make sure the rooms are cleaned properly. So unfortunately we wouldn't have been able to accomodate your request in this case.

8/10 Good

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its beautiful outdoor area. And very nice lady in the reception. I felt like the cleanliness of the bathroom could be slightly improved. Comparing april 2022 it was absolutely spotless but in oct 2023 felt the cleanliness though it was getting done every mornings i felt like as the day went in the night sometimes wasn't great which didnt seem to happen the previous year but maybe the previous year had more females on vacation and females usually keep things clean and smelling good even when they use them like the toilet for example.
Stayed 1 night in Oct 2023

6/10 Okay

Amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Being in the CBD, the hotel is very centrally located. Our room and bathroom was neat and tidy - however both could use a decent renovation. All of the staff were helpful and friendly. Thank you all!
Stayed 3 nights in Oct 2023

4/10 Poor

Dan

Disliked: Property conditions & facilities
The police were there all night. Making a lot of noise until midnight.
Stayed 1 night in Oct 2023

8/10 Good

Jenny

Travelled with partner
Liked: Cleanliness, staff & service
Good value. Could do with some maintenance. Limited parking. Clean
Stayed 1 night in Oct 2023

4/10 Poor

Kim

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Getting up in the morning to no hot water does not cut it. Won't be back.
Stayed 1 night in Oct 2023
Response from Matthew on 24 Oct 2023
Hi Kim, thanks for that feedback. That is definetly not normal and we will investigate further

8/10 Good

Yan

Stayed 1 night in Oct 2023

4/10 Poor

Geoffrey

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly old, room ridiculously tiny, no transport, no nearby shops, rundown and simply not a pleasant place to stay.
Stayed 7 nights in Sep 2023
Response from Matthew on 24 Oct 2023
Hi Geoffrey, I'm sorry you feel that way, You should adjust your expectations on when you are paying 90 per night. The room is designed for a single person and has all the amenities required for that, it is basic. But the price is also very reasonable. We are located next to 2 train stations and multiple bus routes as well as many shops and restaurants all with in a 5 minute walk. - This may not be up to your expectations I'm sorry for that.

6/10 Okay

Andrew

Parking Onsite needs better entry signs
Stayed 1 night in Oct 2023
Response from Matthew on 24 Oct 2023
Hello Andrew, thankyou for the feed back we will take that under advisement

4/10 Poor

Jiju

Liked: Staff & service
Disliked: Property conditions & facilities
Staff and cleanliness was good but property had lot of cockroaches. This requires deep cleaning
Stayed 2 nights in Oct 2023

10/10 Excellent

Arieta

Liked: Cleanliness, staff & service, property conditions & facilities
The property was 👍 good
Stayed 1 night in Sep 2023

10/10 Excellent

Steven

Stayed 1 night in Sep 2023

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

4/10 Poor

Jessica

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
You get what you pay for. however I think no matter how cheap the hotel, feeling safe is a bare minimum. When we returned after hours we had people outside the hotel asking us to let them in who probably didn’t even stay there. We stayed in the loft which was isolated upstairs by a stairway leading to our room. at 2am we had someone trying to open our locked door. Maybe a sign indicating that the door leads to a bedroom would be good as you wouldn’t know it’s a guest room just looking at it. windows didn’t shut fully and couldn’t lock. Receptionist was lovely and the staff seemed nice when we saw them.
Stayed 1 night in Sep 2023