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Reviews of Hotel Double Stars Brinchang

3 out of 5
Hotel Double Stars Brinchang
No. B3-23, Brinchang Square, Cameron Highlands, Brinchang, Pahang

Reviews

7.0

Good

Rating 10 - Excellent. 9 out of 59 reviews" "
Rating 8 - Good. 22 out of 59 reviews" "
Rating 6 - Okay. 16 out of 59 reviews" "
Rating 4 - Poor. 9 out of 59 reviews" "
Rating 2 - Terrible. 3 out of 59 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Good

NORHAFIZI

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I like the location near Cameron Centrum and it give choice for me to explore this place without using car. Really convenient to get necessary thing, in case you forgot to bring to the hotel. The basement parking also huge and have several access to the hotel and other shops nearby.
Stayed 1 night in Jan 2023

2/10 Terrible

Najeeb

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like the room also the breakfast is very bad
Stayed 1 night in Jul 2022

6/10 Okay

Rozaleen

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Ahmad Safrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge room
Amazing room. very large space. Will come again soon
Stayed 1 night in Oct 2020

6/10 Okay

Verified traveller

Travelled with group
Liked: Room comfort
Disliked: Cleanliness
the sofa was stained with urine. Horrible urine smell
Stayed 1 night in Sep 2020

10/10 Excellent

Muhamad Hafiz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not clean, white blanket with several yellow spots, very smal room, no Refrigerator, no 24 hours room service. I booked for two nights, just used for one night, and shifted to another property on the second night.
Stayed 2 nights in Jun 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Hospitality is ok but dont book with breakfirst as it is not worth.
Stayed 1 night in Jan 2020

8/10 Good

Asbz

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall okay.
Stayed 1 night in Jan 2020

8/10 Good

Latha

Stayed 1 night in Dec 2019

4/10 Poor

Abdul

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The apt is big. Just water heater not functioning and your toilet sucks. No towel provided.
Stayed 1 night in Dec 2019

8/10 Good

fatin asmidar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1.The staff especially at front desk really helpfull and friendly.They even gave us hotel souvenier upon check out (fridge magnet). 2.Breakfast is nice. Improvement -1. hsekeeping staff should be more alert as upon check in our room did not been provided with bath towel.we need to ask 1st..also the soap and shampoo we need to request every day(we stay for 3D2N) 2.More variety in breakfast. Even the nasi lemak is nice but we had almost same breafast menu for 2 days.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities
ok.........
Stayed 1 night in Oct 2019

10/10 Excellent

Divya

Liked: Cleanliness, staff & service, room comfort
Good place
This place is cheap and good for couples
Stayed 3 nights in Oct 2019

2/10 Terrible

Mohamad

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Travelled with family
Just okay....
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
There's a musky smell in the room. Full of dust at corners of room. Staff is friendly. Nothing to shout about for the breakfast. Shower is best, water is hot and gushing.
Stayed 1 night in Sep 2019

8/10 Good

siti

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the location is strategic...foodstall just around tje corner....hotel is comfortable..clean...the wifi is good
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019

6/10 Okay

syuhaida

Disliked: Cleanliness
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Muhammad Izzat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

SOO HOON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

4/10 Poor

Verified traveller

Stayed 2 nights in Apr 2019

6/10 Okay

Masz

Liked: Cleanliness, staff & service
Its ok for one night stay..value for your money..but no towel provided..
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Travelled with partner
need to improve the service of serve to customer.. i check in two days without giving me towel.. akready ask the front desk two times.. he ask me for room number.. but no one send to me
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Nice service
Stayed 1 night in Feb 2019

6/10 Okay

Chan chong

Liked: Cleanliness, staff & service
Disliked: Room comfort
Bad stay.
Not as expected as shown. Room was extremely small with little access area. Toilet was small enough. Consolidation was only with a good soft bed. No lift to rooms at all level and no hot water on my level to use, got to go down lobby for service. Overall experience bad!!!
Stayed 1 night in Dec 2018
Response from Pavinyaa on 18 Dec 2018
Dear guest our hotel have lift to all floor. The rooms are all standard size with standard toilet.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

6/10 Okay

Mai, Kuala lumpur

Liked: Staff & service
The bed sheet got stains and smelly. But the staff very nice
Stayed 2 nights in Nov 2018
Response from Pavinyaa on 18 Dec 2018
Dear guest we will try to improve

10/10 Excellent

lin, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities

8/10 Good

Pandian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No cupboard to hang the clothes. Other then that everything is good.
Stayed 1 night in Feb 2018

6/10 Okay

lina, Serdang, Selangor

Disliked: Property conditions & facilities
Nice hotel
Comfort....good place. clean bathroom ang room.Hotel staff also kind.
Stayed 1 night in Jan 2018
Response from Pavinyaa on 4 Feb 2018
Thank you for your support and review.

6/10 Okay

laxman, melaka

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Imposible toilet seating
Toilet bowl placed in a way its impossible to sit. You can only sit side ways. Room number 309. Breakfast was rubbish. I know its free but then, u serve worst thn dog food.
Stayed 1 night in Jan 2018
Response from Pavinyaa on 4 Feb 2018
Dear guest, you have booked a room for very cheap price and dont expect for 5 star breakfast. Pls think before you write your commen.

10/10 Excellent

laith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

6/10 Okay

Verified traveller

Bad room acoustic and light
The room acoustic very bad, can hear corridor / bathroom showering sounds from next room loudly. Room door undercuts too height, corridor light easily penetrate in.
Stayed 1 night in Jan 2018

8/10 Good

Norain

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018

10/10 Excellent

Azizah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So far okay
Outside view not good
Stayed 1 night in Jan 2018

8/10 Good

Ei Leen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast
Breakfast is too simple and run out of food for those that wake up late.
Stayed 3 nights in Dec 2017

8/10 Good

Robert, Asheville, NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No frills, but a good, clean room and GREAT customer service!
Stayed 2 nights in Oct 2017

8/10 Good

TECK KEONG

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel is still new, front desk staff are helpful. A simple self service breakfast is served every morning. But the coffee and tea are too sweet, sugar shouldn’t added in the drinks. Let the guests help themselves on the sugar.
Stayed 3 nights in Oct 2017

6/10 Okay

mohd zaki

room and bathroom very small
deluxe room 309 room and bathroom too small.internet shown 89 m sq. Area alway traffic jam aspecially sat and sundays .Parking outside limited but can park at basement with dark staircast at night. Food is ok only the kitchen manager malay man so ego. My room is facing building under construction not a nice view. The room wall not soundproff can hear child crying. Reception girl indian tall very friendly.no name tag
Stayed 1 night in Oct 2017

8/10 Good

abdul halim

Liked: Cleanliness, staff & service, property conditions & facilities
deent hotel in brinchang town
decent hotel in the vicinity of restaurant, services and convenient store
Stayed 1 night in Sep 2017

4/10 Poor

Robert

Disliked: Cleanliness, property conditions & facilities, room comfort
Hadden een 3 slaapkamer appartement geboekt. De staat ervan was echt niet om naar huis te schrijven,verouderd en een slechte rotte geur alsook waren er geen badhanddoeken aanwezig. Terug naar de receptie geweest en uitleg gevraagd ivm de afwezigheid van de badhanddoeken en de geur.Ze vertelde me dat dit niet voorzien is voor een appartement maar wel voor een hotelkamer.Heb gevraagd om een hotelkamer te krijgen en dat was ok.Het ontbijt trok op ook op niets.Enkel brood rijst en confituur die je kon opdrinken ipv smeren. De boter en confituur zitten in een kom waar iedereen maar moet van smeren.Van een eitje geen sprake alleen als je ervoor bijbetaalde.Heb reeds in vele hotels verbleven in vele landen maar deze was de slechtste ervaring ooit.Dit heeft 3 sterren maar voor mij haalt het nog amper 1 ster.Een te meijden plaats zou ik zeggen.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mesra pelanggan...
Stayed 1 night in Dec 2019