Bridge of Allan Hotels with Swimming Pool

"Avoid at all costs Staff are unhelpful and borderline rude. Booked a double room for sole occupancy and was given a twin room. When I protested this was not what was booked I was fobbed off. I asked to speak to the duty manager and waited over 30 minutes before going back to reception. Duty manager was aware I’d asked to speak to them but decided I wasn’t her priority. Fobbed off that the hotel was fully booked and could not change my room and offer no alternative so agreed they would give me a refund and checked out. Went to another hotel. Now radio silence and struggle to get an answer from them with regards the refund. This hotel is tired and dated and the room I was given just felt unclean so I wasn’t prepared to stay there. Won’t be going back "

"Comfortable cabin but interior / decor dated. Breakfast area cramped and busy, especially where getting your food, but comfortable seating and lovely views depending on where seated. Evening meal was tasty, however staff not very attentive and forgetful with order details. Children’s entertainment was great with lots of activities to choose from."

"Stay it wasn’t pleasure at all. Electric problem with my room The bed was cracking like crazy I couldn’t sleep. Food, it was horrible. Service it was horrible, I was scared to ask for anything. I think they should treat the stuff to smile a bit more. I have visit other Apex Hotels and my experience it wasn’t like this. "

"The hotel needs renovation.The food in the restaurant was terrible and expensive! if you order a pie or smoked fish, know that they are bought from a supermarket and are just reheated. "

"Brilliant stay, facilities fab. Great price👌 Friendly staff. Food good 👍 "

"Nice clean room, and nice staff"

"Lovely atmosphere, very clean and presentable, piano music in the restaurant gave a very nice evening vibe, food was excellent and the staff were very pleasant and attentive. Did not get a chance to check it out but the adjoined gym and spa looked very nice too!"