Boyne Falls Spa Hotels

"Good"

"the carpet was a bit of a tripping hazard and worn"

"The room was absolutely disgusting- sheets/ bed skirts were stained and dirty. There was a hair tie still within the sheets (so guessing bedding didn’t get changed) and when we asked to switch rooms, the owner/manager asked why we were “checking the mattress”. Also they had the door to outside taped up so it wouldn’t latch, allowing anyone access to the building. Save yourself the trouble and book elsewhere! "

"The cleanliness of the room and the towel were not good."

"Great views!"

"The stay was pleasant and everyone was very nice . The room was clean and the beds were nice to sleep on."

"Booked our hotel specifically for the hot tub/pool, which turns out was waiting on an inspection and was closed during our stay. Very frustrating, but out of the staff’s control. What is under their control is how they treat guests. Woke up the first morning of our stay, and was very much looking forward to a hot shower.. only to find the water didn’t get much above lukewarm. Went to the lobby to get extra towels for my partner and ask if the water was just a problem with our room, or a known hotel-wide issue. Was greeted by the front desk staff with an eye roll and a sigh when asking for additional towels. She said she didn’t know of any hot water issue. But in the next breath said that it happens when too many people take a shower at once.. so I guess they were, in fact, aware of it. Didn’t really have a hot shower for our entire stay, even with timing showers late in the evening. Very disappointing, but more disappointing about the indifference/rudeness from staff. The breakfast was the only decent thing about this stay, and maybe the courtyard. But that’s about it. Would not recommend. "

"everyone was so friendly, helpful to make my stay comfortable and amazing. Such a beautiful lodge so many activities to do there plus the beautiful view on the balcony of my room . Very clean and family friendly lodge ! Billiard room , pool area , bomb fire , children's play area and other activities and dinning made it so enjoyable . My stay was relaxing and wonderful staying at the lodge . "

"Nice resort"