Hotel Dekat Bowlero Willowbrook

"Clean room and friendly staff."

"Enjoyed thevstay"

"Staff were great and the hotel room was very clean"

"This property has maintenance issues. That was apparent from the moment we arrived. One of the two elevators had a misleading handwritten sign stating the elevator was out of service and that "the tech is on the way". The sign was up the entire time and there was only one (very slow) elevator. The TV didn't work in our room. Another guest in a room nearby apologized in advance if he makes a lot of noise slamming his door. He said it didn't shut properly otherwise. There were also multiple lights...

"The rooms were dirty, cover not washed trash in the shower not clean"

"The front office staff is very kind, in exception of one new guy who was obviously new, but the staff is nice. The property needs an upgrade. The price is way too high to not take pride in the property and keep the furniture looking new at least by painting it. It is in a nice area with shops nearby. Keep the pool clean & update that outside furniture! I am a repeat customer & I will be back. I just hope the executives will spend the money to restore and update this place!"

"Very clean nice staff no problems at all"

"Clean room"

"Keep up the good work. Thanks."

"The rooms were well-kept. Breakfast was convenient. We enjoyed our stay overall and would return."

"Staff and especially the Mgr was very helpful."

"I don’t know why I didn’t read the reviews first but this place is a dump. The first room they offered me smelled like a nursing home. I mean I didn’t even step in the room when the smell hit me. I went back downstairs and told them that offering that room to ANYONE is offensive!! They gave me a card to check 2 other rooms. The first room was ok, but the fridge was rusted and had mold on the side. The second room had an unpleasant smell but the fridge was nice. So I had to ask them to switch the...

"No housekeeping/room service for 4 days... Swimming pool closed... Nah nah"

"Seems like that air was off in certain areas of the hotel. Other than that great stay"