Hotel Keluarga di Bourg-Saint-Maurice

"Tutto perfetto, unica nota negativa , mancanza asciugacapelli in camera e un frigo bar"

"We had a lovely stay at Hotel des Alpes. The owner is so friendly and helpful. We had a lovely dinner which he hosted and he had us laughing every time he came to check on us. The dinner was amazing, as was the local wine. Breakfast was also perfect. A lovely buffet with just enough to choose from, and everything was top notch. We came back a few days later on our way back and the owner was thrilled to see us. When he realized he had us staying in the same room as a few days earlier, he...

"Lovely big rooms nice meal and loved the spa! "

"The staff was so friendly and helpful! Very welcoming. I would love to stay there again and spend more time in the town."

"A great base for ski- in and out with friendly staff and good food. Only negative was the dining arrangements which might be helped by allocating room numbers to tables as experienced in other hotels, and to have 2 set sittings to regulate and accommodate groups and the noise!"

"Check in procedure was diabolical. No clear signs, no clear idea what building to check into. People milling about with absolutely no idea where to go. We walked (no mean feat in the mountains) to one building as there were no signs on the building the email directed us to, and luckily, they found our booking, but we were at the wrong hotel. When we got to the "right" hotel, they couldn't find our booking - absolute shambles. We were "lucky" we didn't have young children in tow. Also the...

"Hôtel de type chalet de montagne, très cosy et chaleureux, avec une décoration soignée et des matériaux de qualité. Malgré notre arrivée à minuit, tout s’est parfaitement déroulé grâce aux instructions reçues à l’avance pour accéder à notre chambre en toute autonomie. Le personnel est accueillant et agréable. Seul petit bémol : la piscine du spa était froide en raison de la canicule des jours précédents. De plus, le sauna n’était pas accessible le matin, sans que cette information ne nous ait...