Boucherville Hotels with Swimming Pool

"The staff in the hotel were excellent, particularly So So sp?, the young concierge who helped us with alternative arrangements after the room we were initially assigned proved to be too noisy to occupy due to a faulty HVAC. I thought she handled the situation really well, with humour and competence and hope senior management at your hotel appreciate her value and her potential. The breakfasts we had at the hotel as well as our dinners at the Japanese restaurant all were also excellent! Great location too! Given the overall quality of the hotel the exercise room suffered somewhat by comparison but could be remedied with some updated equipment, a better tv or at least better reception, a clock etc. Ideally the room would be expanded to include a washroom perhaps into the area of the adjacent room with the malfunctioning HVAC. Overall we loved your hotel. We would stay there again without hesitation and recommend it to others."

"Checked in and found a staff member (not housekeeping) casually chatting on the phone inside our room. Startled us, not what you expect walking into your own room. Also the room was very far from the check in desk, and no elevators, no stairs, had to carry a heavy luggage upstairs, and was very inconvenient to walk all the way down every time. For the price point, the basics were lacking. No complimentary water bottles, we were told to purchase them. The room and facilities were okay, nothing bad, but nothing that justified the rate either. Overall: not terrible, but underwhelming for what you're paying. Expected more from a hotel at this price. "

"Good condition, rooms are clean but noisy with renovations "

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"We went during the renovation. I think it will be better after all the renovations are done. But it was not the best experience there with my family this time around."

"Bruit horrible du calorifere, sa en alternance avec le decollage d'avion c'etait impossible de dormir."

"Room was a bit dated but very spacious and clean. Staff were friendly. The breakfast was a bonus. It was fairly basic, but had decent variety. My only issue was the set up of the breakfast buffet wasn’t very easy to navigate when very busy. Nowhere to rest your tray while waiting for your toast, etc. Overall, the location and accommodations were good for the price, would stay again! "

"Very clean hotel. Friendly staff and super helpful. Conveniently located!"

"Air conditioning didn’t work , was so hot it was like sleeping in actual hell, I moved to a different hotel the next day .. I was extremely disappointed.. it should be clear that they don’t have adequate air conditioning "