Best Western Grand Hotel Francais in central Bordeaux offers practical amenities like dry cleaning and a business center. Guests enjoy WiFi, a snack bar, and easy access to Place de la Bourse and Rue Sainte-Catherine shopping. The staff is praised for their helpfulness.
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of EUR 12 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 10 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are available for EUR 50.0 per day.
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: from approximately EUR 18 for adults and from EUR 9 for children
Nearby parking fee: EUR 20 per day(1148 ft away; open 24 hours)
Pet fee: EUR 12 per pet (varies based on length of stay)
Service animals are exempt from fees
Cleaning/housekeeping/linen are available for an additional fee
Rollaway bed fee: EUR 50.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
National rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Frequently asked questions
Is Grand Hotel Francais pet-friendly?
Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of EUR 12 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much does it cost to stay at Grand Hotel Francais?
As of 20 May 2026, prices found for a 1-night stay for 2 adults at Grand Hotel Francais on 24 May 2026 start from RM676, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What time is check-in at Grand Hotel Francais?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at Grand Hotel Francais?
Checkout is at noon.
Where is Grand Hotel Francais located?
Located in Bordeaux City Centre, this hotel is within a 5-minute walk of Les Grands Hommes, Place Gambetta and Notre Dame Church. Rue Sainte-Catherine and Bordeaux Cathedral are also within 5 minutes. Gambetta Tram Station is only a 2-minute walk and Grand Theatre Tram Station is 4 minutes.
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Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The room was clean. Working the heater was complicated. The staff was very helpful. It is in a beautiful part of town, near the longest shopping street in Europe. Highly recommended!
Mark
Stayed 1 night in Dec 2025
Verified
10/10 Excellent
Aled
9 Dec 2025
Liked: Cleanliness, staff & service, amenities
Staff were really good. Location couldn't be better and the hotel building was beautiful. Rooms were a bit small and bathroom door was see through which is the only criticism. Didn't affect the stay and. We're looking forward to returning
The hotel was beautiful and in a great location, it had a lovely vibe that truely made you feel you were in France. The staff were accommodating in evey way and the breakfast was vey good. A very enjoyable stay.
The room was large, bright and airy. The bed was very comfortable. The bathroom was large and the shower was fabous.
Also, the staff were friendly and very helpful.
Loved Bordeaux, Loved this hotel! It is beautiful and the balcony made our stay! The staff was exceptional and went above and beyond helping us when we had a problem. 5 stars!
Melodie
Stayed 2 nights in Oct 2025
Verified
10/10 Excellent
Claire
18 Jul 2025
Liked: Amenities
Great location. Lovely hotel and staff. Great breakfasts. Really happy and would stay their again!