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Reviews of Campanile Bordeaux Sud Gradignan Talence

3 out of 5
Campanile Bordeaux Sud Gradignan Talence
Allee des Demoiselles, Gradignan, Gironde

Reviews

7.8

Good

Rating 10 - Excellent. 75 out of 322 reviews" "
Rating 8 - Good. 163 out of 322 reviews" "
Rating 6 - Okay. 53 out of 322 reviews" "
Rating 4 - Poor. 27 out of 322 reviews" "
Rating 2 - Terrible. 4 out of 322 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

MIKE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good effort on the part of the staff. Made to feel welcome
Stayed 1 night in Apr 2023
Response from Geneviève on 8 May 2023
Dear Mike, Thank you very much for your coment, hope to receive you soon again !Best regards.Geneviève

8/10 Good

Janet

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020
Response from Laurent on 5 Sept 2020
Madame, Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dont belive the photos
Very dissapointing. The photos must have been taken 20 yrs ago. General room condition is old and quite unclean. Especially the carpet. Not nice in bear feet... Unfortunatly i ate there as well, very expensive for such poor quality food. .. Shame on Campanile !!! Waiting on staff were very pleasant..
Stayed 1 night in Jul 2020
Response from Adnan on 31 Jul 2020
dear client. we do understand for your comments, its true that our hotel its not young anymore, but we do make the effort to keep and maintain it clean and better, unfortunately this time is little bit unpleasant for you, due to this pandemic, we trying our best to serve our guest in accomodation and restaurant. dont hesitate to contacting us if you have any problem during your stay, even if you find someting unpleasant in our restaurant, it will be a great pleasure to help and find another solution for you. thank you,have a great day ahead.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the location.The staff was helpful. However it was a bit noisy.
Stayed 1 night in Jan 2020
Response from Eric on 27 Feb 2020
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. We are sorry about the noise, from another room or from outside. Sincerely,

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean, convenient
Nice motel style rooms with exit straight out onto main passageway. Bathrooms clean, hot water not instant or very hot. Enough though for washing. Reception open, and took a call enroute to give me options should I arrive after 11pm. V good experience for an overnight rest.
Stayed 1 night in Dec 2019
Response from Rémi on 30 Dec 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Ask for twin beds and shower moved twice but still not what we asked for.resturant exspensive and very small portions.
Stayed 1 night in Mar 2019
Response from Rémi on 20 Mar 2019
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

10/10 Excellent

Maria Lucia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay
Hotel very well located for the purpose of my trip: to attend a course at a near by Business School.I did not expect a luxury 5* hotel but a functional, quiet clean hotel at a walking distance from the business school.The stuff was professional and friendly. There is no much to do around hotel area but I was not looking for animation. Hotel restaurant was good and affordable.I will certainly return!
Stayed 1 night in Dec 2018
Response from Marjorie, Adjointe de direction on 27 Dec 2018
Dear customer, it’s a pleasure to read this excellent review. Your satisfaction is our priority, we are happy that you enjoyed your stay with us. Looking forward to welcoming you again. Kind Regards.

8/10 Good

Verified traveller

Liked: Staff & service
Just ok
Ok for one night.
Stayed 1 night in Jul 2018

8/10 Good

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Restaurant exceeded our expectations, good evening meal, pleasant service. Room fine. Problems: WiFi just did not work well, it is unsecured at best and Hard to obtain. Not sure if we were just unlucky but we had to wait ages at reception to check in and to pay for dinner, woman seemed very efficient, must be the systems that let her down such as restaurant system not talking to booking system.
Stayed 1 night in Feb 2018
Response from Marjorie on 18 Mar 2018
Good Morning Anita, we want to thank you for writing this excellent review. We are glad that we surprised you with our restaurant and our hospitality. We are looking forward to welcome you again and we hope the wifi system will be working better that time.

8/10 Good

Ryan

Liked: Cleanliness, staff & service, room comfort
Great Budget Option
We had a nice, quiet stay here and had dinner in the restaurant. We were very pleased and had great service. Overall, this hotel exceeded our expectations and was a good value for the price / night.
Stayed 1 night in Jan 2018
Response from Assistant Manager on 26 Jan 2018
Thank you so much for taking the time to write down this excellent review. I am glad to hear that you enjoyed your stay with us. Looking forward to welcoming you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stop on a long journey!!
Very easy check in, polite staff and very convenient!
Stayed 1 night in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stopover
Good nights stay as a stopover driving to Spain. Ideal location for driving south.

8/10 Good

Mike C

Liked: Cleanliness, staff & service, room comfort
Family Break
My parents in-law and cousins went on a short break to Bordeaux. Hotel was good with a nice buffet breakfast that was good but would have been better it there was a package or discount

6/10 Okay

Verified traveller

Okay hotel
room was small. Only bath towels, no hand towel or washcloth. No shampoo, lotion, etc. Rating was 3 star more like 2 star in USA. Very good water pressure and plenty hot water for shower. Fairly quit. Indicated bilingual staff, struggled a bit with English.

8/10 Good

Toby, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location for me
Despite being next to an autoroute, the sound barrier made the noise acceptable. I was visiting the University of Bordeaux, and especially with a bike, the location was great. My room was very basic, no room for a comfortable chair. Also, no microwave of fridge. I had a room away from the parking lot: the best rooms are on that side, and away from the highway.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
Very acceptable accommodation fir an overnight stay

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient after all night flight
Room pleasant and very clean. Find that shower wets too much of the bathroom but shower itself worked well. Instructions for wifi not too clear but staff helped eg. Room 7 had to be entered as 007.

8/10 Good

Stephan, Calgary, AB, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for the price
We stayed there 3 nights in May 2013 and we really enjoyed our stay. Room was not very big but good layout. Bathroom was clean and big. The location is great as located in a residential neighbourhood so very quiet despite being just along the highway exit.

10/10 Excellent

Coles family

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very comfortable
We used this hotel as an overnight stay en-route back to Spain. We were travelling with our two dogs and to say this was a dog friendly hotel, we were very impressed with the cleanliness and high standard of the room. The restaurant on site was also good with a very impressive menu.

6/10 Okay

Eric

Liked: Staff & service
Disliked: Room comfort
Qualité des chambres à revoir
Stayed 2 nights in Jan 2024
Response from Geneviève on 20 Mar 2024
Bonjour, Notre rénovation de chambre a commencé ce lundi.Cela devrait terminer fin juin.Au plaisir de vous recevoir à nouveau à partir de juillet !Cordialement

4/10 Poor

Bernard

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Facturation en double
Séjour sans problème, hormis le paiement de la chambre effectué 2 fois. Une fois par hotels.com le 26 décembre et une seconde fois par Campanile le 29 décembre
Stayed 1 night in Dec 2023

10/10 Excellent

Bousquet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Rémi on 25 Dec 2023
BonjourMerci beaucoup pour votre noteBonne journée

8/10 Good

Joaquim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from adnan on 15 Oct 2023
Bonjour joaquimMerci beaucoup pour votre retour.A très vite dans votre campanile de Gradignan.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Geneviève on 6 Oct 2023
Dear Anonymous, We thank you for your evaluation and look foward to receive you once more !

10/10 Excellent

VERONIQUE

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Rémi on 1 Sept 2023
Bonjour Veronique,Merci beaucoup pour votre noteA bientôt

8/10 Good

sandrine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Geneviève on 19 Aug 2023
Bonjour Sandrine, l'équipe est heureuse de recevoir votre évaluation. Nous serons très heureux de vous recevoir à nouveau prochainement.Excellente journée.Cordialement.Geneviève

8/10 Good

NATHALIE

Stayed 1 night in May 2023
Response from adnan on 24 Jun 2023
bonjour, je vous remercie pour votre avis.a très bientôt.

10/10 Excellent

ANNICK

Stayed 1 night in Apr 2023
Response from Geneviève on 8 May 2023
Bonjour ANNICK, Nous vous remercions pour votre commentaire. L'équipe est heureuse de mettre tout en œuvre afin de satisfaire notre aimable clientèle.A bientôt.Bien à vous.Geneviève

10/10 Excellent

HAKIM

Stayed 2 nights in Mar 2023
Response from Rémi on 9 Apr 2023
Bonjour Hakim,Merci beaucoup pour votre retour!A bientôt

8/10 Good

Hervé

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Rémi on 22 Mar 2023
Bonsoir Hervé,Merci pour votre commentaire! Au plaisir de vous accueillir de nouveau

6/10 Okay

Laurent

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
A rénover
Chambre vieille à rénover Très différentes des photos
Stayed 1 night in Feb 2023
Response from Rémi on 22 Mar 2023
Bonsoir Laurent,Merci pour votre commentaire! C'est vrai que notre hôtel n'est plus tout jeune mais je vous confirme qu'il s'agit bien de notre hôtel sur les photos!Au plaisir de vous accueillir de nouveau

10/10 Excellent

Laurent

Stayed 1 night in Dec 2022
Response from Geneviève de Campanile on 11 Dec 2022
Bonjour Laurent, Nous sommes ravis que votre séjour se soit bien passé.Nous espérons vous recevoir de nouveau prochainement, avec tout autant de plaisir.D'ici là, toute l'équipe vous souhaite de joyeuses Fêtes de fin d'année.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Geneviève du Campanile on 11 Dec 2022
Hello from Gradignan Anonymous, The all team thank you for your rate.We are pleased to see that you appreciated your stay with us. We will be happy to receive you again.We whish you Merry Christmas and an Happy New year 2023 !

10/10 Excellent

Alexandre

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022
Response from Geneviève du Campanile on 11 Dec 2022
Bonjour Alexandre, Quel plaisir de découvrir votre avis sur notre Campanile de Gradignan !. Toute l'équipe vous en remercie et continuera à mettre tout en œuvre pour vous satisfaire.Au plaisir de vous recevoir de nouveau.Joyeuses fêtes de fin d'année !

8/10 Good

BRUNO

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Nov 2022
Response from Geneviève on 3 Dec 2022
Bonsoir Bruno, Nous sommes ravis de voir que vous avez apprécié votre séjour parmi nous.Nous espérons vous recevoir à nouveau bientôt.Cordialement.

8/10 Good

Vincent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Rémi on 30 Nov 2022
Merci beaucoup!

10/10 Excellent

Françoise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfaction
Parfait pour une nuit dîner et petit dej excellents
Stayed 1 night in Aug 2022
Response from Rémi on 31 Aug 2022
Bonjour FrançoiseMerci beaucoup pour votre commentaire.A très vite!

10/10 Excellent

Frédéric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2022
Response from Rémi on 31 Aug 2022
Bonjour Merci pour votre commentaire.A Bientôt!

8/10 Good

Didier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ras
Stayed 2 nights in Aug 2022
Response from Rémi on 20 Aug 2022
BonjourMerci pour votre commentaireA très vite

6/10 Okay

MARIE-ANNE

Liked: Cleanliness, staff & service
Disliked: Room comfort
Chambres qui vous donnent envie de partir !
Le confort de la chambre diminue d'année en année : pas de serviette à main, il faut utiliser la grande serviette à douche pour s'essuyer les mains !... Le pommeau de douche ne peut pas s'orienter, le jet d'eau sort donc à l'horizontale : peu pratique pour se doucher !... Pas de rideau de douche : une paroi qui ne protège que la moitié de la baignoire, et s'ouvre au moindre coup de coude quand on se savonne. Résultat : le sol est trempé quand on sort de la baignoire... Armoire de plus en plus petite, et cintres très antipathiques à décrocher, on évite donc d'y suspendre les vêtements, et on utilise les chaises pour les y laisser. Mais voilà : maintenant il n'y a plus qu'une chaise ! Disputes pour qui l'occupera ! Avant, on en utilisait une (car il y en avait 2) comme table de chevet, car celle qu'il y a est si riquiqui que les lunettes sont en danger, la nuit, quand on se lève dans l'obscurité pour aller aux toilettes... Bref, on a envie de partir le plus tôt possible ! Ce qui est un avantage quand on souhaite arriver vite à destination !!!
Stayed 1 night in Jul 2022
Response from Rémi on 20 Aug 2022
Madame, Nous vous remercions d'avoir pris le temps de partager votre avis. Même si nous aurions préféré que votre expérience ait été plus agréable, vos retours et impressions sont très importants pour nous, car ils nous aident à améliorer quotidiennement nos services. La satisfaction de nos clients est notre priorité, mais apparemment nous n'avons pas réussi cette fois-ci. Il est vrai que notre hôtel n'est plus tout jeune, mais nous l'entretenons au quotidien. Notre équipe est a votre disposition pour faire en sorte que votre séjour soit le plus agréable. Si vous vous aviez demandé une chaise ou des serviettes supplémentaires, nous vous les aurions donner. Si vous nous donnez l'opportunité de regagner votre confiance, nous nous ferons un plaisir de vous offrir le meilleur dont nos clients se réjouissent chaque jour.Veuillez agréer, Madame, nos salutations distinguées.

8/10 Good

Jérôme

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from adnan on 12 Jun 2022
bonjour Jérôme, je vous remercie pour votre avis, j'espère vous revoir très bientôt! cordialement

8/10 Good

Jérôme

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from adnan on 12 Jun 2022
bonjour Jerome, je vous remercie pour votre avis, j'espère vous revoir très bientôt! cordialement

8/10 Good

Karim

Stayed 1 night in May 2022
Response from adnan on 12 Jun 2022
bonjour Karim, merci d'avoir laissé un commentaire pour nous, j'espère de pouvoir vous accueillir à nouveau au Campanile de Gradignan. cordialement

10/10 Excellent

Philippe

Stayed 1 night in May 2022
Response from adnan on 12 Jun 2022
bonjour Philippe, je vous remercie pour votre temps, je suis ravi que vous appréciez votre séjour au Campanile de Gradignan. a très bientôt, cordialement

10/10 Excellent

Freddy

Stayed 1 night in Apr 2022
Response from Lauryn on 18 Apr 2022
Bonjour Freddy, Nous sommes ravie que vous ayez passer un agréable séjour chez Campanile. Nous espérons vous revoir prochainement. A très vite. Cordialement, La réception Campanile Gradignan

8/10 Good

Gilbert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022
Response from adnan on 2 Apr 2022
bonjour Gilbert, je vous remercie pour votre avis, j'espère vous revoir très bientôt! cordialement

8/10 Good

elyane

Liked: Cleanliness, staff & service, room comfort
convenable
séjour convenable, même si l'insonorisation laisse à désirer, beaucoup de bruit dans la chambre voisine.
Stayed 1 night in Dec 2021
Response from Laurent on 25 Dec 2021
Bonjour Elyane, Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt! Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

10/10 Excellent

Jose

Stayed 1 night in Sep 2021
Response from Rémi on 10 Dec 2021
Bonjour Jose, Merci beaucoup pour votre contribution. Au plaisir de vous accueillir de nouveau! Bonne journée

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Oct 2021
Response from Rémi on 19 Oct 2021
Bonjour, Merci d'avoir partagé votre avis! Nous sommes ravis que votre séjour vous ai plus! A très vite