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Reviews of Brit Hotel Bordeaux AĆ©roport - Le Soretel

3 out of 5
Brit Hotel Bordeaux AĆ©roport - Le Soretel
97 Avenue du President Kennedy, Merignac, Gironde

Reviews

9.2

Wonderful

Rating 10 - Excellent. 64 out of 102 reviews" "
Rating 8 - Good. 32 out of 102 reviews" "
Rating 6 - Okay. 2 out of 102 reviews" "
Rating 4 - Poor. 4 out of 102 reviews" "
Rating 2 - Terrible. 0 out of 102 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The Brit Hotel is exactly what one expects, a clean room with very few amenities but excellent transportation: a tram right outside the door with service to the airport (also walkable in 15 minutes) and the centre of Bordeaux.
Stayed 1 night in May 2024

8/10 Good

Thierry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Nice room. Great airport location. Could use maintenance on floors etc...
Stayed 1 night in May 2024

10/10 Excellent

STEPHANE

Liked: Cleanliness, staff & service, property conditions & facilities
Close of airport and great price
Stayed 1 night in May 2024

10/10 Excellent

Johannah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was very good. Clean, modern facilities. 15 mins walk from airport, or 1 tram stop, with the tram directly outside the hotel entrance.
Stayed 1 night in Apr 2024
Response from Claire, service rƩception on 24 Apr 2024
Good morning,We thank you for your comment.Indeed, the rooms are not equipped with USB sockets, but all have an induction charger.Best regards,

10/10 Excellent

Christopher, Estes Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was excellent!!!
Stayed 1 night in Mar 2024
Response from Claire on 4 Apr 2024
Good morning,Thank you for your comment. We are delighted that the breakfast lived up to your expectations.Best regards

8/10 Good

Gilbert Marc

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff
Stayed 1 night in Mar 2024
Response from Claire on 14 Mar 2024
Good morning,We thank you for your comment.Best regards,

10/10 Excellent

Mr Alan

Stayed 1 night in Feb 2024

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room. Great price. Excellent location next to tram station. Coffee was a bonus. Unfortunately restaurant was closed.
Stayed 1 night in Feb 2024
Response from Claire, service rƩception on 20 Feb 2024
Dear guest,We appreciate your positive feedback on the comfortable room, great price, and convenient location. Apologies for the restaurant closure. It is opened from Monday to Thesday. We aim to improve. Thank you, best regards,

10/10 Excellent

Stephen, Bursledon

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room. Comfortable bed. Clean. Friendly staff. Extremely easy airport access and free parking on site. Good value.
Stayed 1 night in Dec 2023
Response from Claire on 14 Dec 2023
Dear guests, Delighted you found it pleasant! Comfy beds, cleanliness, and helpful staff are our priorities. Convenient airport access, free parking, and value-added perks are part of our commitment to exceptional stays.Best regards,

10/10 Excellent

Stephen, Bursledon

Stayed 1 night in Dec 2023

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Saoussana, rƩceptionniste on 14 Nov 2023
Merci pour cette trƩs bonne note ! Cordialement, Saoussana

8/10 Good

T

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Saoussana, rƩceptionniste on 14 Nov 2023
Merci pour votre note ! Cordialement, Saoussana

10/10 Excellent

Charlotte

Liked: Cleanliness
Great for travelers!
Stayed 1 night in Nov 2023
Response from Saoussana, rƩceptionniste on 14 Nov 2023
Thank you for your feedback ! Best regards, Saoussana

8/10 Good

Pascal

Stayed 1 night in Oct 2023
Response from Saoussana, rƩceptionniste on 14 Nov 2023
Merci pour votre note !Cordialement, Saoussana

10/10 Excellent

Steve

Stayed 1 night in Oct 2023
Response from Saoussana, rƩceptionniste on 14 Nov 2023
Merci pour votre retour ! Cordialement,Saoussana

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Moderne et propre
Belle chambre moderne, grandeur adĆ©quate, prĆØs de l'aĆ©roport et Ć  proximitĆ© de la station de tram. Bon resto-bar Ć  proximitĆ©
Stayed 1 night in Oct 2023
Response from Claire, service rƩception on 30 Oct 2023
Bonjour, Nous vous remercions d'avoir pris de votre temps pour commenter votre sƩjour.Au plaisir de vous accueillir de nouveau,

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bordeaux Oct23
Hotel has recently been refurbished and the bedroom was great. Staff were very helpful / friendly and with a tram stop right outside the property itā€™s location couldnā€™t have been better.
Stayed 1 night in Oct 2023
Response from Saoussana, rƩceptionniste on 14 Nov 2023
Good afternoon, We're happy to read that you've enjoyed your trip in our hotel. We look forward to seeing you again ! Best regards, Saoussana

10/10 Excellent

Michel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Saoussana, rƩceptionniste on 14 Nov 2023
Merci pour cette jolie note. Cordialement, Saoussana

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Saoussana, rƩceptionniste on 14 Nov 2023
Merci pour cette sublime note ! Cordialement, Saoussana

10/10 Excellent

Ben C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Saoussana, rƩceptionniste on 14 Nov 2023
Merci pour votre sublime note! En espƩrant vous revoir dans notre Ʃtablissement ! Cordialement, Saoussana

10/10 Excellent

Yoshimi

Stayed 1 night in Sep 2023

8/10 Good

Terence

Stayed 1 night in Sep 2023

8/10 Good

Annemarie, Dublin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A bit far out from the centre but the tram is outside the door. Great bed and quiet. No restaurant which is disappointing.
Stayed 2 nights in Sep 2023
Response from Claire on 3 Oct 2023
Dear guests, We thank you for your comment.While waiting for the restaurant to open, we are working with a small Bordeaux company. She provided us with meals prepared in Bordeaux with local and organic products.Best regards,

10/10 Excellent

Cal

Stayed 1 night in Sep 2023

10/10 Excellent

ALEXANDER JAMES

Stayed 1 night in Sep 2023
Response from Saoussana, rƩceptionniste on 14 Nov 2023
Merci pour votre sublime note ! Cordialement, Saoussana

8/10 Good

Cal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Lucie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect location near the airport, the room is comfortable, clean and well equipped.
Stayed 1 night in Aug 2023
Response from Lucie on 24 Aug 2023
Good afternoon,Thank you for your nice comment.See you soon,

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location for travelers, clean and affordable. I would recommend this hotel.
Stayed 1 night in Jul 2023

10/10 Excellent

Tony

Stayed 1 night in Jul 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and location.
Due to some crap circumstances I ended having to book this place last minute, I wasnā€™t expecting much but was very pleasantly surprised with everything at the hotel, especially the girl on reception who realised I was having a bad day and tried to cheer me up.
Stayed 1 night in Jun 2023

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very easy check-in, amiable host.
Stayed 1 night in Jun 2023
Response from Claire on 21 Jun 2023
Dear guests, We are happy that your stay was well, See you next trip

10/10 Excellent

Nicholas

Stayed 2 nights in May 2023
Response from Claire on 22 Jun 2023
Bonjour, Merci pour votre noteVotre retour client nous encourage Ć  poursuivre,Bien cordialement,

8/10 Good

Jean, Montreal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Personnel extra!
Stayed 1 night in May 2024
Response from RenƩ-Louis on 13 May 2024
Bonjour et merci pour votre apprƩciation.Cordialement,

4/10 Poor

OcƩane

Personnel trĆØs gentil, mais lā€™hĆ“tel bruyant on entend les voisins !
Stayed 1 night in May 2024
Response from Romane, Directrice on 9 May 2024
ChĆØre client,Merci pour votre retour.Dommage de ne pas avoir signalĆ© cela Ć  la rĆ©ception, nous aurions pu trouver une chambre plus au calme.N'hĆ©sitez pas Ć  nous en faire part lors d'un prochain sĆ©jour.Bien cordialement,Romane, Directrice

8/10 Good

Jean, Montreal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
TrĆØs bien
Stayed 1 night in Apr 2024
Response from RenƩ-Louis on 11 May 2024
Bonsoir, merci pour votre apprƩciation.Cordialement

10/10 Excellent

Mario

Travelled with partner
Liked: Amenities
Pratique 17 min Ć  pied de lā€™aĆ©roport ou 1 arrĆŖt du tram A de lā€™aĆ©roport.
Stayed 1 night in Mar 2024
Response from Claire on 20 Mar 2024
Bonjour, Nous vous remercions pour votre commentaire.Effectivement, le Brit HĆ“tel Le Soretel est situĆ© Ć  1 kilomĆØtre de l'aĆ©roport, soit environ 15 minutes Ć  pied, ou 3 minutes en tram. L'arrĆŖt Caroline Aigle est situĆ© en face de l'hĆ“tel, Bien Ć  vous,

6/10 Okay

patrice

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
HOTEL BIEN DANS L'ENSEMBLE MAIS FROID DANS LA CHAMBRE PAS ASSEZ DE CHAUFFAGE
Stayed 1 night in Feb 2024
Response from Claire, service rƩception on 20 Feb 2024
Bonjour, Nous vous remercions pour votre commentaire. Nous regrettons que vous ayez eu froid durant votre sƩjour. Chaque chambre dispose d'une tƩlƩcommande pour le contrƓle de la tempƩrature.Bien cordialement,

10/10 Excellent

Mohamed

Stayed 1 night in Feb 2024

8/10 Good

Francois

Stayed 1 night in Feb 2024

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

pierre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un gros effort a faire pour le petit dĆ©jeuner a 14ā‚¬ ,rien d'extraordinaire, viennoiseries et pain industriel...
Stayed 1 night in Feb 2024
Response from Claire, service rƩception on 20 Feb 2024
Bonjour, Nous prenons note de votre retour. Nous travaillons aves des producteurs locaux dĆØs que possible, tel que les yaourts, avec la ferme de NadĆØge, le fromage avec la ferme de Tartifume, ...Bien Ć  vous,

10/10 Excellent

Kone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

sylvie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tarif trĆØs correct pour un endroit trĆØs propre
Stayed 1 night in Jan 2024
Response from Claire, service rƩception on 1 Feb 2024
Bonjour, Merci pour votre retour positif ! Nous nous efforƧons de maintenir des tarifs abordables tout en assurant la propretƩ des chambres.

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil chaleureux et personnel trĆØs aimable. Chambres bien agencĆ©es et confortables. Mention spĆ©ciale pour le petit dĆ©jeuner buffet copieux.
Stayed 1 night in Jan 2024
Response from Claire, service rƩception on 1 Feb 2024
Bonjour, Nous sommes ravis que vous ayez apprƩciƩ votre sƩjour ! L'accueil chaleureux et le service aimable sont notre prioritƩ. Votre mention spƩciale pour le petit dƩjeuner buffet copieux nous encourage. Au plaisir de vous accueillir Ơ nouveau au Soretel

6/10 Okay

Younghwan

Stayed 1 night in Dec 2023

8/10 Good

Jean-Noel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

thierry

Business traveller
Stayed 1 night in Nov 2023

4/10 Poor

cedric

Stayed 2 nights in Nov 2023

4/10 Poor

Roland

Business traveller
Disliked: Cleanliness, staff & service
Stayed 1 night in Nov 2023