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Reviews of OYO 782 Niu Ohana East Bay Apartments

4.5 out of 5
OYO 782 Niu Ohana East Bay Apartments
Malay, Aklan, Bulabog Beach, Boracay Island, Aklan

Reviews

6.6
Rating 10 - Excellent. 1 out of 12 reviews" "
Rating 8 - Good. 6 out of 12 reviews" "
Rating 6 - Okay. 1 out of 12 reviews" "
Rating 4 - Poor. 3 out of 12 reviews" "
Rating 2 - Terrible. 1 out of 12 reviews" "

6.2/10

Cleanliness

7.0/10

Staff & service

8.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Arash

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible experience!
Thin walls, bad air conditioning, not so much beach view. We couldn't open the curtains because they where renovating. Wish we knows this before so we could pick something else that let ous sleep good. Unfortunately they started around 08 with hammering the roof and the walls.
Stayed 6 nights in Dec 2019
Response from Mary on 2 Jan 2020
Dear Mr. Arash, Firstly let me greet you a Happy New Year! Unfortunately for you and especially for us .. that your dissatisfaction started with your high expectation of absolute beach front which is not as we have set back with 40 meters away from the sea shore and whatever blocking your view , with your very own eyes ..in 4 hours we removed the roof. yes there is a construction but they can not start at 8 am as you claimed ..we have an ordinance that work can only starts at 9 am. but you want them to start at 11 am which is not acceptable to the contractor. as i said we can't control everything. I will check on the air conditioning. thank you for bringing this up.. as for thin walls ..this is my first time to hear this complaint, I will still look into it. I regret that the owner cannot grant your demand for instant cash refund when you want to check out as this is not the normal protocol between agency and hotel. Despite everything we still wish you the best .

8/10 Good

Roziel, CHICAGO

Liked: Staff & service, amenities, property conditions & facilities
Their communities feels like home. Food is delicious and the owner and the staff are so nice.
Stayed 5 nights in May 2019
Response from Liza on 8 Jan 2020
Thank you for appreciating everything.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Quin, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable place at the back beach of Boracay
This hotel is beach front but at the back beach of Boracay, around 15 mins walk to the front beach at station 2. As it's at the back beach, it's quieter compared to the busy front beach, which I prefer. However, if you like the busy night life, you may want to stay where the actions are at the front beach. The room I had was very small, would be too small for 2 people even though it was a double room. The staff were lovely and very helpful, I felt very well taken care of. There were no wifi in the room, only at reception and no lift. Short term stay is ok but probably not more than 2 nights for me.
Response from liza on 24 May 2016
Thank you for staying with us!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
숙박후기 입니다.
본인이 갔을때는 탱풍 때문에 총4박5일중 2박3일만 숙박 하였는데, 근무하시는 분들이 항상 웃으면서 손님을 맞이 하였습니다. 아쉬운 점은 태풍때문에 전기 사정이 좋지 않아, 절전 되는 시간이 많았음.power point(콘센트)11자형 이니 챙겨 가야합니다. 그리고 door잠금 장치가 불량합니다.(숙박시 불안)시설이 약간 노후되었음 우리는 취사가능한 방을 선택 하였으나 놀기 바빠서 "취사'는 하지도 못하였습니다. 블락 비치쪽이라 흡연자들은 편할것입니다.
Stayed 4 nights in Dec 2019
Response from Liza on 25 Jan 2020
Dear Sir/Madam, Thank you for staying with us. And thank you for letting us know about our door lock, we will fix it as soon as possible. Thank you.

4/10 Poor

Heather Sun, Switzerland

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not professiinal at all
unconfortable
Stayed 3 nights in Dec 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

ohseung, 서울

Liked: Staff & service
친절한 직원들, 맛있는 식사, 하지만 찾기 어려운 곳
찾기가 어려움
Response from Liza on 23 Jul 2016
Thank you Sir for staying at Niu Ohana East Bay Apartments. Niu Ohana east Bay Apartment will continue everything on how to deal with all our guest and treat everyone as family. We will make our place easily to locate, and help everyone to locate us easily. Thank you.

8/10 Good

Daniela, santiago, Chile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agradable hotel
El hotel esta en una zona tranquila frente al mar. En general es agradable y dan un muy buen desayuno. El unico pero es que limpian muy tarde las habitaciones y la habitación estabdar es bastante pequeña. Volveria a alojarme.
Response from Liza on 23 Jul 2016
Greetings from your home in the tropics, Niu Ohana East Bay Apartments! Thank you for staying with us!

6/10 Okay

Luis F

Response from Liza on 2 Jul 2016
Thank you Mr. Garcia. It's our pleasure to be one of our family.

4/10 Poor

아사인, KOREA CHANG WON

Disliked: Cleanliness
주변 해변의 액티브를 즐기기에 좋은 숙소
입구에서 부터 테라서까지 길게 형성된 형태로 사용상 불편은 없으나, 화장실을 제외한 나머지 가구 및 문등은 목재로 되어있어 집사람은 분위기가 좋다고 하지만, 제가 보기에는 너무 오래된 형태로 보수가 필요한 듯하며, 청소상태(시트, 쇼파 등)에 불만족 스럽습니다 직원들은 서비스가 좋은 편이며, 바로앞의 불라복 비치에는 액티브티(원드스핑, KIT 등)를 즐기는 관광객이 많았습니다 주변 사람들에게 추천은 하고 싶지 않은 호텔입니다
Response from Liza on 23 Jul 2016
Thank you for staying with us! Sorry for the not so good experience staying with us, and it's because that time you stay we still on our renovation process. But today Niu Ohana East Bay will provide you good service and experiences. Thank you.