Bonate Sopra hotels from RM233

"Cosmo Hotel Palace from 14-16th April 2026. Overall experience was disappointing. Lifts were extremely slow, 2 out of 3 not working, causing major disruption, especially while travelling with two young children. Service at checkout was also poor, requested help with luggage but was left to manage eight bags and a stroller alone. From outside building looks good, lobby looks good but the rooms are dated and smelly. For a hotel of this level, the experience felt unprofessional and below expected standards. I spoke to hotel for a potential refund and they straight away refused."

"Breakfast options were first class. There were plenty of options. Food was fresh and relpenished very quickly. "

"Za tą cenę całkiem przyzwoite warunki. Wygodne łóżka, łazienka w pokoju, telewizor działał. Może mogliby poprawić szybkość internetu. Przy recepcji ber z piwem - też dobra rzecz. Ogólnie wystawiam pozytywną ocenę."

"Nice room. "

"If I could give this hotel a million stars I would. Incredible staff, great food, perfect location to town, incredible mountain and water views."

"Always a great stay & amazing staff!! Love staying. Here "

"We had a standard double room, which was clean and modern. Had obviously been renovated relatively recently, all the fixings and fittings in excellent condition. The lights all linked to touchscreens located throughout the room. Powered shutters on the windows and AC which was effective. Complimentary water in the fridge, tea and instant coffee. As a vegan, the options at the breakfast buffet were limited to fruit, cereal + soy milk, bread + jam, some hot mixed veg, and a couple of sweet cakes. Tea/coffee/juice. The vegan things were labelled so that was nice. Very easy to get around, bus stops just across the street to the train station, airport etc. Overall a very pleasant stay and we would happily recommend."

"Excellent reception and restaurant staff. Fabulous extra large bed and the bus transfer was also a massive benefit with a friendly driver. Would recommend if you need to be close to the airport."

"I don’t appreciate deception. I paid for breakfast included and confirmed upon my arrival but when I checked out I was told that it was not included and had to pay. This obviously ruined my experience at Helios and will not return. "