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Hotel Excelsior San Marco

4.0 star property
Italian elegance meets outdoor recreation at this Citta Bassa retreat where guests enjoy delicious morning meals, attentive service and a scenic golf course

Choose dates to view prices

Hotel Excelsior San Marco offers upscale comfort in Citta Bassa. Guests can play on the 9-hole golf course, enjoy international dishes at the Roof Garden Restaurant, or relax with drinks at the bar. The property is praised for its quality breakfast and helpful staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Gym
The current price is RM500
RM585 total
includes taxes & fees
15 Mar - 16 Mar

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Single Room

Down duvets, minibar, in-room safe, desk

Standard Single Room

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Flat-screen TV
Down duvet
Blackout curtains
Rainfall showerhead
Hairdryer
Private bathroom
Bidet
Free bottled water
  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room

Down duvets, minibar, in-room safe, desk

Standard Twin Room

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Flat-screen TV
Down duvet
Blackout curtains
Rainfall showerhead
Hairdryer
Private bathroom
Bidet
Free bottled water
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite

Living room

Suite

Highlights

Flat-screen TV
Blackout curtains
2 bedrooms
Down duvet
Jetted bath
Hairdryer
Bidet
Private bathroom
  • City view
  • 35 sq m
  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Single Room

Down duvets, minibar, in-room safe, desk

Deluxe Single Room

Highlights

Flat-screen TV
Down duvet
Blackout curtains
Bathrobes
Hairdryer
Bidet
Rainfall showerhead
Private bathroom
  • 13 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Double Room

Down duvets, minibar, in-room safe, desk

Standard Double Room

9.4 out of 10
Exceptional
(73 reviews)

Highlights

Flat-screen TV
Down duvet
Blackout curtains
Rainfall showerhead
Hairdryer
Private bathroom
Bidet
Free bottled water
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Down duvets, minibar, in-room safe, desk

Deluxe Double Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Flat-screen TV
Down duvet
Blackout curtains
Rainfall showerhead
Bidet
Jetted bath
Hairdryer
Bathrobes
  • City view
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Down duvets, minibar, in-room safe, desk

Deluxe Twin Room

Highlights

Flat-screen TV
Down duvet
Blackout curtains
Rainfall showerhead
Bidet
Jetted bath
Hairdryer
Bathrobes
  • City view
  • 19 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Single Room

Down duvets, minibar, in-room safe, desk

Superior Single Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Flat-screen TV
Down duvet
Blackout curtains
Bathrobes
Hairdryer
Bidet
Rainfall showerhead
Private bathroom
  • 13 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Superior Double Room

Down duvets, minibar, in-room safe, desk

Superior Double Room

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Flat-screen TV
Down duvet
Blackout curtains
Bathrobes
Hairdryer
Bidet
Rainfall showerhead
Private bathroom
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

Down duvets, minibar, in-room safe, desk

Superior Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Flat-screen TV
Down duvet
Blackout curtains
Bathrobes
Hairdryer
Bidet
Rainfall showerhead
Private bathroom
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room selected at Check-In

Down duvets, minibar, in-room safe, desk

Room selected at Check-In

8.0 out of 10
Very good
(2 reviews)

Highlights

Flat-screen TV
Down duvet
Blackout curtains
Bathrobes
Hairdryer
Bidet
Rainfall showerhead
Private bathroom
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Double Room

Down duvets, minibar, in-room safe, desk

Business Double Room

9.6 out of 10
Exceptional
(12 reviews)

Highlights

Flat-screen TV
Blackout curtains
Separate bedroom
Down duvet
Rainfall showerhead
Hairdryer
Private bathroom
Bidet
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
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About the area

Located in Citta Bassa, a neighbourhood in Bergamo, Hotel Excelsior San Marco is next to a golf course and near a train station. Largo Porta Nuova and Via XX Settembre are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Parco dei Colli di Bergamo and Caprotti Park. Looking to enjoy an event or a game while in town? See what's happening at PalaNorda or Gewiss Stadium. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with hiking/biking trails. Visit our Bergamo travel guide
Map
Piazzale della Repubblica 6, Bergamo, BG, 24122

What's nearby

  • Duomo
    Duomo
    9 min walk - 0.8 km
  • Piazza Vecchia
    Piazza Vecchia
    11 min walk - 0.9 km
  • Basilica di Santa Maria Maggiore
    Basilica di Santa Maria Maggiore
    11 min walk - 1.0 km
  • Largo Porta Nuova
    6 min walk - 0.6 km
  • Via XX Settembre
    6 min walk - 0.6 km

Getting around

  • Bergamo Alta Funicular
    5 min walk
  • Bergamo Orio al Serio Airport (BGY)
    9 min drive

Restaurants

  • Caffè del Colleoni
    5 min walk
  • Balzer
    6 min walk
  • A.I. Giardini San Marco
    2 min walk
  • T-Bakery
    4 min walk
  • Gino Sorbillo Pizzeria
    7 min walk

About this property

Hotel Excelsior San Marco

Upscale hotel located in Citta Bassa
A free breakfast buffet, an adjacent golf course and a bar are just a few of the amenities provided at Hotel Excelsior San Marco. The on-site international cuisine restaurant, Roof Garden Restaurant, offers lunch and dinner. In addition to a gym and a business centre, guests can connect to free in-room WiFi.
Other perks include:
  • Self-parking (surcharge), laundry services and luggage storage
  • Smoke-free property, a computer station and concierge services
  • Multilingual staff, a lift and wedding services
  • Guest reviews speak highly of the breakfast, helpful staff and location
Room features
All 155 rooms offer amenities, such as free WiFi and desk chairs, as well as safes and minibars.
Extra conveniences in all rooms include:
  • Bidets, free toiletries and hairdryers
  • 30-inch flat-screen TVs with cable channels
  • Daily housekeeping, desks and desk chairs

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 25 per night)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Roof Garden Restaurant

Things to do

  • 9-hole adjacent golf course
  • Gym
  • Piano
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 2,153 square feet of conference space
  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Built in 1960
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Desk
  • Desk chair
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 5 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for EUR 50.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 200 per accommodation, per stay
  • A tourist tax is imposed by the city and collected at the property. The tax is 7% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 5 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 7.00 per cent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Covered self-parking fee: EUR 25 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, mobile payments and cash
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number IT016024A1SIF42GDB, 016024-ALB-00005

We should mention

All guests must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Guests under 18 years old are not allowed in the hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Excelsior San Marco
Excelsior San Marco Bergamo
Excelsior San Marco Hotel
Hotel Excelsior San Marco
Hotel Excelsior San Marco Bergamo
Hotel San Marco
San Marco Excelsior
Excelsior San Marco Bergamo
Hotel Excelsior San Marco Hotel
Hotel Excelsior San Marco Bergamo
Hotel Excelsior San Marco Hotel Bergamo

Frequently asked questions

Is Hotel Excelsior San Marco pet-friendly?

Yes, Hotel Excelsior San Marco allows cats and dogs (limit 1 total) with a maximum weight of up to 5 kg per pet. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Hotel Excelsior San Marco?

As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Hotel Excelsior San Marco on 15 Mar 2026 start from RM500, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Excelsior San Marco?

Self-parking is available for EUR 25 per night.

What time is check-in at Hotel Excelsior San Marco?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Excelsior San Marco?

Checkout is at 11:30 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel Excelsior San Marco located?

Located in Citta Bassa, this golf hotel is within a 10-minute walk of Matris Domini Monastery, La Chiesa di S. S. Alessandro e Vincenzo, and Cantoniera della Presolana. Chiesa di San Bartolomeo and Piazza Matteotti are also within 10 minutes. Bergamo Alta Funicular is 5 minutes by foot and Bergamo Station is 14 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Excelsior San Marco Reviews

9.2

Wonderful

9.4

Cleanliness

9.6

Location

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 654 out of 1000 reviews
Rating 8 - Good. 278 out of 1000 reviews
Rating 6 - Okay. 48 out of 1000 reviews
Rating 4 - Poor. 16 out of 1000 reviews
Rating 2 - Terrible. 4 out of 1000 reviews

Reviews

8/10 Good

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel in a very good location.
Stayed 1 night in Dec 2025

10/10 Excellent

Elena

Liked: Cleanliness, amenities, property conditions & facilities
Good place everything was nice the staff is very friendly! 😊
Stayed 1 night in Jan 2026

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very nice, clean and quiet and the bed very comfortable. The hotel was in a great location very near to the fernicular up to the old town but also not too far from the train station. Great hotel and great stay. Would have been better if the restaurant was open and the bar area was a bit more welcoming
Stayed 3 nights in Jan 2026

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Clean room and very friendly staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, comfortable beds & very good breakfast
Stayed 3 nights in Aug 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean, well run hotel in an ideal location for visiting beautiful Bergamo and the Donizetti theater. Helpful and polite staff.
Stayed 2 nights in Nov 2025

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location ! Spacious room clean bathroom , very friendly staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice for our overnight stay staff professional and helpful and standard of accomodation high
Stayed 1 night in Sep 2025

8/10 Good

Barry

Liked: Cleanliness, staff & service
Disliked: Amenities
Good location, breakfast excellent
Stayed 7 nights in Jul 2025

10/10 Excellent

Aldo

Liked: Cleanliness, amenities
Great restaurant
Stayed 1 night in Sep 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, hotel was lovely, room was great as was breakfast. All staff we encountered were very nice, friendly and helpful. We would definitely recommend and we look forward to visiting again
Stayed 3 nights in Oct 2025

10/10 Excellent

Mrs J J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent one night stay! Very comfortable bed and great breakfast! Good location. Highly recommended!
Stayed 1 night in Oct 2025

10/10 Excellent

ursela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and centrally located

Very nice hotel, centrally located in lovely Bergamo. Great breakfast and service.
Stayed 4 nights in Aug 2025

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely modern room. Great hotel, lovely breakfast and facilities. Close to the train and bus station and in a central location! We loved it!!!
Stayed 1 night in Oct 2025

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location. Impressive foyer. Room was comfortable, clean and warm. Breakfast was very nice and staff in the restaurant were pleasant and worked hard. Staff on reception also polite and helpful. One suggestion would be to include easy to access plug sockets for charging of phones etc. Thank you so much.
Stayed 3 nights in Dec 2025

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in good location
Stayed 2 nights in Jun 2025

8/10 Good

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the roof top restaurant and the view of the old city. Food was excellent.
Stayed 1 night in Sep 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service
Amazing view of the old town from the balcony. Hotel dated but beds comfy & rooms spotless. Good breakfast & helpful staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

This a great hotel on a great location. I have stayed there before and highly recommend ot
Stayed 1 night in Jul 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excennt Hotel in Bergamo, IO

Great hotel. Location is excellent. I would reccomend.
Stayed 4 nights in Sep 2025

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did the job. Especially liked the location, left luggage facility, and the fact that even though our room wasn’t ready when we arrived, they took our luggage and delivered it to our room whilst we went hiking, so that when we returned it was already in there
Stayed 2 nights in Nov 2025

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location. Our only problem was that there were lots of stairs.
Stayed 1 night in Sep 2025

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that they gave me a king size bed. The room is new with great amenities. Breakfast was excellent.
Stayed 1 night in Sep 2025

8/10 Good

Glen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel really fit our needs! Great breakfast, walk able to ole town Bergamo and the train station.
Stayed 3 nights in Jun 2025