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Reviews of Villa Soledad Beach Resort

2.5 out of 5
Villa Soledad Beach Resort
393 Brgy Estanza, Bolinao, Pangasinan

Reviews

7.0

Good

Rating 10 - Excellent. 6 out of 26 reviews" "
Rating 8 - Good. 9 out of 26 reviews" "
Rating 6 - Okay. 6 out of 26 reviews" "
Rating 4 - Poor. 1 out of 26 reviews" "
Rating 2 - Terrible. 4 out of 26 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Analyn A

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst place ive ever stayed in the Philippines.
Stayed 2 nights in Jan 2024
Response from VSBR Admin on 29 Jan 2024
Thank you for the feedback. We are sorry to hear that you didn't have a pleasant stay with us. We would like to hear more on how we can serve you and our future guests better. Rest assured that we will improve on our services.

10/10 Excellent

Pacita

Pleasant staff
Stayed 2 nights in Dec 2023
Response from VSBR Admin on 30 Jan 2024
Thank you Ma'am Pacita for commending our staff and for a generous review. We hope to welcome you here again soon.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Nov 2023
Response from VSBR Admin on 10 Nov 2023
Thank you Sir David for staying with us again. We are glad to welcome you here anytime you will be in Bolinao.

6/10 Okay

Lerma

Liked: Staff & service
The staff were friendly & accommodating! We enjoyed our stay here but I have to be honest, it would have been more enjoyable if the pool is clear. The pool was so cloudy, it looks dirty to me. The bathroom door knobs needs to be changed. Thank you.
Stayed 1 night in May 2023
Response from VSBR Admin on 9 May 2023
Hi Ms. Lerma, we are delighted to hear that you enjoyed your stay with us. Rest assured that we will improved our swimming pool cleanliness and room facilities. We hope you could visit us again if you are in Bolinao. Thank you.

6/10 Okay

Maria Fe

Stayed 3 nights in Apr 2023
Response from VSBR Admin on 5 May 2023
Thank you so much for this rating. Rest assured we are improving our services.

2/10 Terrible

Glad Dyan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Got an electric shock from the valve coming off the water heater. Staff did move my room. Bathroom had mildew. Restaurant was closed hours before staff stated. Other options in the area that are far superior. Happy I switched resorts.
Stayed 1 night in Mar 2023
Response from VSBR Admin on 3 Mar 2023
Dear Sir Michael, thank you for your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We are greatly sorry for what happened during your stay with us. The safety and experience of our guests is our priority and we will strive to make improvements accordingly. Again, please accept our sincerest apologies.

10/10 Excellent

michael

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Good

8/10 Good

Ariel

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
Ideal place for staycation
Stayed 2 nights in Aug 2022

8/10 Good

Rodell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only things we notice is that they don't have a regular staff to clean the billiard area and fallen leaves on all the compound
Stayed 3 nights in Aug 2022

10/10 Excellent

DOUGLASS

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great facility!
Stayed 3 nights in Jul 2022

6/10 Okay

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
the place is ok but there are a lot of mosquitoes at night and during the day there are a lot of flies and why is their water sea water the difficulty then take a bath the viscosity in the body
Stayed 1 night in Jul 2022

6/10 Okay

Leah

Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2019
Response from VSBR Admin on 7 Jan 2020
We appreciate your generous review of our place. God bless you.

8/10 Good

ilsoon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
편안하고 친절한 리조트 다만 편의점은 멀고 안에 매점은 비싸요
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Stayed 2 nights in Dec 2019
Response from VSBR Admin on 26 Dec 2019
Thank you for this review. We hope you enjoyed your stay here.

8/10 Good

NORAMIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
thank you for your hospitality.
it was a rainy weekend but an enjoyable one. they let me invite other family members who lives in the area and celebrate birthday in one of their videoke rooms.
Stayed 2 nights in Jul 2019
Response from VSBR Admin on 9 Aug 2019
Thank you for always staying with us whenever you are in Bolinao Ma'am Noramie. We are glad you enjoyed your stay with us despite the rainy weather. We hope to see you again.

8/10 Good

Ray@CA-USA, Manteca USA

Travelled with family
Liked: Amenities
Great location compared with other hotels nearby Room is clean but too small and out dated
Stayed 2 nights in Apr 2019
Response from VSBR Admin on 10 May 2019
Thank you for staying with us and for this review. Rest assured we will improve our rooms. Have a nice day.

10/10 Excellent

John, New Jersey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice place. I will definitely stay there again. Very kid friendly !!!
Stayed 2 nights in Apr 2019
Response from VSBR Admin on 10 May 2019
Thank you for staying with us. We are glad you enjoyed your stay with us. We hope to see you again. Have a nice day.

6/10 Okay

Verified traveller

Stayed 1 night in Apr 2019
Response from VSBR Admin on 10 May 2019
Thank you for this review and for staying with us. Have a nice day.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is good
Stayed 2 nights in Apr 2019
Response from Team VSBR on 24 Apr 2019
Hi, We are happy you enjoyed your stay with us. We hope to see you again. Thank you.

4/10 Poor

Hazel Eileen

Liked: Cleanliness, property conditions & facilities, room comfort
Okay
The place is nice and cozy. It's ideal for family or big group. However, the TV has only one channel and they 0only show commercials. You can't even swim in the beach in front of the resort.
Stayed 1 night in Apr 2019
Response from Ms. Josie on 11 Apr 2019
Hi Ms. Hazel, thank you for your review. We apologize for the TV problem which was due to the provider’s low signal supply. We hope you still enjoyed your stay with us.

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from VSBR Admin on 5 Mar 2019
Thank you so much for staying with us and we are glad you enjoyed your stay. We hope to see you again.

2/10 Terrible

Noli, Toronto, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth the price
Since it was raining on the night we stayed, we had to stay at the resort, and we had to stay in the hotel room very early because there was nothing much to do. No Services after 9pm. No WiFi. Cable TV was not available. No one answered the phone when tried to call for services. Videoke room was not free for guests either, expensive.
Stayed 2 nights in Jun 2018
Response from VSBR Management on 26 Aug 2018
Apologies for this. We will improve our services further.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience
Overall was satisfactory. Though the airconditioning of our room is a little bit hot.
Stayed 1 night in May 2018
Response from Ms. Tonie on 3 Feb 2019
Thank you very much and we hope you enjoyed your stay with us. We appreciate your feedback regarding the airconditioning unit in your room. We want to improve our facilities every time. May we ask what room did you occupy? Thanks.

2/10 Terrible

Taiyo

Stayed 1 night in Jul 2022