4/10 Lemah
Joel
29 Nov 2025
Sukakan: Kebersihan
Tidak sukakan: Kemudahan, keadaan hartanah & kemudahan
The room was fine, the first thing I noticed was the door lock did not work the door literally opened as I went to touch the key too the sensor. The tv had only 1 channel as it seemed they hadn’t paid the cable bill. I ordered 2 waters from room service that never arrived I called room service again and they had left the phone off of the hook so as to not receive calls. I went down stairs to look for waters and instead of an apology for the service the man at the front desk made excuses for them “there just too busy” is what he said. I realize everything costs but instead of being comped waters for the terrible experience he had to have the 20,000 pesos to cover the water hopefully they use it to fix the door and pay the cable bill
This was the worst stay I’ve experienced in all of Colombia. Save yourself the trouble and stay at the Hilton.
Joel
Menginap 1 malam pada Nov 2025
