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Hotel Santa Cruz Bogota

3.0 star property
Guests can unwind with coffee in the welcoming lobby or tackle work at the round-the-clock business center while staff members provide expert local guidance

Choose dates to view prices

Located near U.S. Embassy Bogotá and Gran Estacion Mall, Hotel Santa Cruz Bogota offers travelers free in-room WiFi and convenient amenities. The property features a coffee shop, laundry facilities, luggage storage, and attentive concierge services from a knowledgeable staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Business services
  • Laundry room
  • Room service
  • Housekeeping

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay for free

Welcoming dogs and cats only

2 total (up to 15 kg per pet)

Pets cannot be left unattended

Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome

1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 40000 per vehicle (maximum occupancy 4)
  • Nearby parking fee: COP 10000 per night (98 ft away)
  • Pet deposit: COP 100000 per stay
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Property Registration Number 119169

We should mention

This property does not have any lifts
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
A car is required for transport to and from this property
Parking height restrictions apply

Frequently asked questions

Is Hotel Santa Cruz Bogota pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 15 kg per pet. There's a deposit of COP 100000 per stay. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hotel Santa Cruz Bogota?

Limited spots are available.

What time is check-in at Hotel Santa Cruz Bogota?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Santa Cruz Bogota?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Hotel Santa Cruz Bogota provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport. A fee of COP 40000 per vehicle applies.

Where is Hotel Santa Cruz Bogota located?

Located in Quinta Paredes, this hotel is within a 15-minute walk of Corferias Bogota and U.S. Embassy Bogotá. Gran Estacion Shopping Mall and Estadio Nemesio Camacho are also within 3 mi (5 km).

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Reviews

Reviews

8.6

Excellent

8.8

Cleanliness

8.8

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 124 out of 219 reviews
Rating 8 - Good. 57 out of 219 reviews
Rating 6 - Okay. 19 out of 219 reviews
Rating 4 - Poor. 8 out of 219 reviews
Rating 2 - Terrible. 11 out of 219 reviews

Reviews

Verified

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice quiet stay. Good for a day or two.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Budget hotel as expected

Easy to locate and 5 minutes walk from the Agora conference centre for event i was attending so ideal. Shower was hot, daily housekeeping offered and friendly staff.
Stayed 1 night in May 2025
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to US embassy

It’s a good place to stay, nothing fancy but comfortable enough. The location is amazing, close to US embassy and stores and restaurants.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Karla Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
sin duda volvería!!, the staff was very kindly and the room was exactly as the description
Stayed 1 night in Jun 2024
Verified

8/10 Good

Laura

Liked: Cleanliness, staff & service
The service was good, the room was clean. Just the upstairs needs maintenance. But the price was good.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

saleh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

i would love to stay again

the place is very nice near to everything, and easy to find I never felt like I was staying in a hotel because they make me feel I'm with my family. everyone is humble and has a great attitude
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Endy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Ludwin

Liked: Cleanliness, staff & service, property conditions & facilities
The space of the 2 bedroom apartment its super big.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

TISBETH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service it’s Excelent . Nicolas treated my family as his own.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Maharlika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and very accommodating even though I don’t speak Spanish. They’re very patient with me to understand and gave their services wholeheartedly. Give it a try guys!!!
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here because it was close to the airport. The hotel was very clean, staff was friendly and they had 24/7 watch at the front desk. Always felt safe walking the area and plenty of restaurants and things to do on the main road
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Hotel
Stayed 1 night in Nov 2022
Verified

8/10 Good

Ingerlise

Liked: Cleanliness, staff & service, property conditions & facilities
Good staff loved the suites
Stayed 6 nights in Jul 2022
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2025
Verified

8/10 Good

susan

Liked: Staff & service

Decent room for good price

Good location. Small room without window, but breakfast is free and great.
Stayed 3 nights in May 2023
Verified

8/10 Good

Nixzaliz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expidia have in the website this hotel is shuttle and breakfast when I get to the hotel just get one way shuttle and have to pay the breakfast I don't know where was the confusion
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing place to stay in bogota. I stayed for one night before heading to the airport and had a great nights sleep in a clean room. The airport transfer in the morning was convenient and the hotel dog was so cute! Highly recommend!
Stayed 1 night in Dec 2022
Verified

6/10 Okay

Jackeline

Liked: Cleanliness, staff & service, property conditions & facilities
Price is perfect for what you get.great place when on a budget. Everything near by.
Stayed 3 nights in Sep 2023
Verified

8/10 Good

Maria del Carmen

Location was good, half way to the airport and half way to the city center. Staff was helpful. I had expected free airport shuttle to be both ways.
Stayed 1 night in Jul 2023
Verified

4/10 Poor

Nelly

Nice Personnel service
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quit Looking-Hospitality at its finest

Everything was perfect. The hotel shuttle picked us up and they let us check in early. The front desk clerk was kind and helpfull. Breakfast was great. The room was comfy and we felt very safe. Great restaurants and bakery.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I live ve the service. The guy at the service desk was awesome
Stayed 1 night in Nov 2022
Verified

8/10 Good

Alfred Philip

Liked: Cleanliness, staff & service, property conditions & facilities
It was OK but one of their taxi drivers ripped me off: 40.000 for an 8.000 ride
Stayed 2 nights in Sep 2023
Verified

4/10 Poor

Dantcho

Disliked: Cleanliness, property conditions & facilities, room comfort
The pictures of the hotel are very deceiving. Hotel is outdated, old furniture, bathroom not good. The people of the reception had limited or no english knowledge, very hard to communicate, had to use google translate most of the time. Breakfast- very simple everyday- omelet and fruits. Far from the center of the city.
Stayed 4 nights in Nov 2023
Verified

6/10 Okay

Fredy Humberto

Liked: Staff & service, amenities
normal
Stayed 2 nights in Mar 2026