4/10 Poor
Hugo
Travelled with group
13 May 2024
Disliked: Staff & service
They assigned us a room that was in maintenance and lacking the bathroom door! We had to call the front desk and got a new room but not as we wanted the hotel said they were fully booked and that’s, I wonder how many have stayed in rooms under maintenance and the hotel not saying a word.
The night staff is not friendly and double checked at all times if you are a guest that is annoying.
Also they offered us complimentary water and we ended up paying for it, very expensive each bottle like 4 bucks.
I didn’t like the property not being honest about the maintenance taking place in the room and the excuse of “fully booked”
Hugo
Stayed 1 night in Apr 2024