"We only had the cleaning staff come in once while there. The beds weren’t made nor the bathroom cleaned. Only new towels and trash taken care of. First night a fire alarm was going off after midnight. The person speaking was extremely muffled when explaining the situation so we weren’t sure if we should evacuate or not. Had breakfast our last morning and there was hair on my plate. Had to send it back. Food in the restaurant wasn’t very good. Overall our stay was fine."
"The Tiki Hut draws a lot of offsite guests, which makes it very crowded for the guests staying at the hotel. Beach access is excellent and steps away from the hotel. It’s a crowded beach with public access so it gets very busy. Walking distance to shops and restaurants is a nice perk of the location."
"The only reason for four stars instead of five is because the corridors open to the outside, which means no air conditioning, and the elevators also had no air conditioning. It was quite hot outside so that made the space a bit stifling. Everything was clean, however. The location was great and close to a lot of places we wanted to go. The staff was very helpful and friendly."
"What's not to like. New hotel, great layout, great location, safe-quiet. Had a KITCHEN my room ... perfect for long family stays. This is now my go-to hotel in Bluffton."
"This is property is primarily an event and meeting facility. The staff, particularly the concierge were excellent. Unfortunately, there was no bellman for 9 AM check out . The only evening dining available is a small menu in the bar/lounge, with seating in a large open area used for event. Breakfast was available in a second floor restaurant that only seres breakfast. The other breakfast option is room service."
"Overall, this is a great hotel for a family vacation. The atmosphere is comfortable and relaxing, making it a wonderful place to stay with family. We enjoyed our time here and would recommend it to anyone looking for a pleasant family getaway."