Search Lodges in Blue Ridge Tunnel Trail

"old motel and a little goofy to get to.....needs a refresh or torn down"

"I found most of the reception staff to be helpful; however, my overall experience was disappointing. The check-in process was significantly delayed. I arrived around 1:30am after traveling, and unfortunately, the room keys did not work. Being unable to access my room for nearly an hour after a long journey was quite frustrating. I was also dissatisfied with the housekeeping. The service felt minimal—beds were made with what seemed like the same sheets, and surfaces were not wiped down. I understand there may have been a language barrier, as the housekeeper mentioned she did not speak English. I attempted to use a translator app, and the manager also spoke with her, but the issue did not improve. Eventually, I chose to decline housekeeping for my last two days. In situations like this, I believe management should follow up to ensure cleaning standards are met, especially when there may be communication challenges or new staff involved. Overall, I do not feel the stay was worth the cost of over a thousand dollars for six nights. I also left early and was unable to speak with anyone at reception, as no one was available at checkout. I don’t usually leave negative reviews, but this experience was very disappointing."

"It was probably the cleanest hotel I have stayed at in a long time. The staff were very friendly and the rooms were very nice."

"Nice hotel. Convenient location easy to walk to downtown restaurants and shops. Free parking. Bathroom could use a fan and a door hook for towels and toiletry bags. We’ve stayed here 3 times Easter weekends when visiting our DD at JMU. "

"The staff was very nice and friendly and the room was very clean and affordable 10 out of 10 would stay again"

"We were given a handicap room. The water pressure was terrible. We were next to the interstate. "

"Clean room, comfortable beds"

"No complaints. Amber was great!"

"The room wasn't cleaned properly, room door wouldn't shut right without slamming. Asked a few times for extra towels received nothing. The are however had plenty of restaurants and easy access being right off the highway"