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Reviews of Cosmopolitan Hotel

2.5 out of 5
Cosmopolitan Hotel
13001 20 Avenue, Blairmore, AB

Reviews

7.0

Good

Rating 10 - Excellent. 49 out of 143 reviews" "
Rating 8 - Good. 33 out of 143 reviews" "
Rating 6 - Okay. 20 out of 143 reviews" "
Rating 4 - Poor. 20 out of 143 reviews" "
Rating 2 - Terrible. 21 out of 143 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Jamie

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

4/10 Poor

Sophia

Travelled with partner
Disliked: Staff & service, amenities
We have waited over 20 minutes by the front desk to check in and yet saw no employees…
Stayed 1 night in May 2024

4/10 Poor

Adam

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes it’s historical. It was nice in that way. But basic amenities in room were lacking. Extra pillows and blankets would’ve been nice as the pillows were too soft. Way too loud between the stairs and over the bar sadly. The hotel needs fresh investment and not just relying on its character. Won’t be back
Stayed 1 night in May 2024

2/10 Terrible

Cole

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had no heat woke up and the rooms was 13 degrees more of a bar then a hotel
Stayed 1 night in Mar 2024

2/10 Terrible

Kyle

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A dive atop a dive
Checked in at the bar. A drunk patrion imediatly tried to fight us. Followed us up to our room. Didnt feel safe all night for us or the car out back. Not to mention the bar plays lound music till 2am. Dont stay here.
Stayed 1 night in Feb 2024

10/10 Excellent

Pascalle

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice nostalgic hotel. Fair bang for your buck. Perfect if you wanna have a drink in the bar downstairs. Friendly and accommodating staff.
Stayed 1 night in Feb 2024

4/10 Poor

Alan

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
close to castle mtn ski area. No heat in 2 rooms. staff super nice, gave me space heater to plug in and heat room was 62C in room before that. downstairs pub has no food or pub food, kitchen closed very early. no snacks. just alcohol and slot machines. They should make enough off slot machines to fix heating in hotel. No customers in pub except slot machine patrons.
Stayed 1 night in Feb 2024

10/10 Excellent

Jocelyn, Calgary

Stayed 1 night in Feb 2024

2/10 Terrible

Ryan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Lee

Disliked: Staff & service, property conditions & facilities
Dirty
Stayed 6 nights in Nov 2023

10/10 Excellent

Kevin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff , very comfortable , great atmosphere

6/10 Okay

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Overall charming historic hotel however the bed was extremely squeaky and should be replaced otherwise it was a nice stay!
Stayed 2 nights in Oct 2023

10/10 Excellent

cyril, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the rustic and retro dated bar and was very pleased with the rooms
Stayed 1 night in Oct 2023

10/10 Excellent

Elizabeth, Spruce Grove

Liked: Cleanliness, staff & service, property conditions & facilities
It looks sketchy from the outside but is beautiful on the inside.
Stayed 4 nights in Aug 2023

10/10 Excellent

Derek

Stayed 1 night in Sep 2023

10/10 Excellent

Derek

Stayed 4 nights in Sep 2023

4/10 Poor

Tamara, Edmonton

Travelled with partner
Disliked: Amenities, property conditions & facilities
Women who was in the next room was speaking very loud in a different language, it was like she was sitting right beside me. Also there no coffee
Stayed 1 night in Sep 2023

2/10 Terrible

Shannon

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely would never stay here again or advise anyone else to.The room was disgustingly dirty. The fridge was full of grime and mold, the bath had a huge buildup of grime, radiators had dirt and dead flies all over. The mattress had broken springs and was noisy anytime someone moved, sheets were stained and dirty so was the bed cover and pillows. We slept bundled in our clothes and covered the pillows with hoodies so we didn’t have to touch anything. Manager wouldn’t listen to complaint. We got in late about 10 PM, we had paid for 2 nights but got up at 6AM and left ASAP, rented a hotel elsewhere took a loss for the money we paid for the second night. It was worth losing the second nights money just to get away from the cesspit they call the Cosmopolitan hotel. Just plain gross, don’t stay there, yuck.
Stayed 2 nights in Sep 2023

6/10 Okay

Kelly

Stayed 1 night in Sep 2023

6/10 Okay

Andrew

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Kelly

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old not clean not worth the money they charge it is a 75.00$ a night room max
Stayed 1 night in Aug 2023

6/10 Okay

MICHAEL F

Stayed 7 nights in Aug 2023

6/10 Okay

margaret

Disliked: Cleanliness, property conditions & facilities
I had expected an older hotel. However, the price point for what was delivered is actually laughable. Do not book here.
Stayed 1 night in Aug 2023

2/10 Terrible

Beverly

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not recommend staying here, one room had a valve leak in shower. We saved the place from flooding! And not even a thank you or any compensation offered. Manager a coward, wasn’t to be heard from or seen, he got the lady at the bar to communicate with us. The soap was old and half full, twin beds moved and the floor was dirty. No check in or out desk, have to go to the bar downstairs. Not a place I would recommend for the price we paid!!
Stayed 3 nights in Aug 2023

2/10 Terrible

Ryan

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Lee

Liked: Cleanliness, staff & service
Reasonable price. Definitely an older place but beds were clean.
Stayed 2 nights in Aug 2023

4/10 Poor

Cheryl, Calgary

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was really dirty. There was a lot of hair in tub. It also looked like the top blankets had never been washed (white dog hair all over them). Also ZERO service checking in or out. Just a note at the front desk to talk to the bartender, who then wasn't sure how to check me in. When I checked out, the gate was rolled down, so I wasn't sure what to do.... It was a very weird experience. I wasn't sure if it was safe to stay, but it was quiet at least.
Stayed 1 night in Jul 2023

4/10 Poor

Karine

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
our room was above a dance club so loud music all night. not great for a family with kids. the was never any staff around and we didn't have enough towels and couldn't get more so we went and bought some. There was food left in the fridge when we checked in. interesting place.
Stayed 1 night in Jul 2023

2/10 Terrible

Aly

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

6/10 Okay

Brad

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

clarence

Liked: Staff & service
The owner and staff were very good and looked after us very well. No issues.
Stayed 3 nights in Jul 2023

6/10 Okay

Dawn

Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I chose this place to stay as I was travelling with my dog. The bed was comfortable, the a/c worked and I did have a mountain view which were the three positives. The hotel itself is in great need of updating. The taps wouldn’t turn off, the furnishings and carpet were very worn, the hallway did not smell good…. And the room itself could have used a very thorough cleaning and then upgrading. I believe it’s under new ownership and they are trying to get things going again. The staff were very friendly and helpful and after a long day of driving the bed felt wonderful.
Stayed 1 night in Jul 2023

8/10 Good

Stella

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean friendly staff
Stayed 1 night in Jul 2023

2/10 Terrible

Eileen, GRASSWOOD

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
We cancelled because we were there after 6 and our rooms were not ready and there was a sign saying it was closed waiting on refund
Stayed 1 night in Jul 2023

8/10 Good

Jim, Calgary

Business traveller
Liked: Cleanliness, staff & service
Blairmore is a quiet mountain town with very little evening activity. The Cos hotel is a little old fashioned but clean and quiet on a weekday.
Stayed 2 nights in Jul 2023

8/10 Good

WILLIAM, kalispell

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
For the price this older hotel was just fine Great town!
Stayed 1 night in Jul 2023

6/10 Okay

Deborah, Calgary

Stayed 1 night in Jul 2023

4/10 Poor

Daphne

Travelled with partner
We didn’t end up staying as we were riding motorcycles and we felt there was not adequate/appropriate safe parking.
Stayed 1 night in Jul 2023

2/10 Terrible

Chester

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
Blaring music with pounding bass until after 3:00am, then folks yelling and swearing. No sleep at all! Totally disorganized at check in, took over an hour to get into a pre-booked room. Awfully disappointed and will definitely not be back nor recommend.
Stayed 1 night in Jul 2023

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

4/10 Poor

Shirley

Liked: Cleanliness
Disliked: Staff & service
Room was nicely decorated and mostly clean. There are not proper check-in/out people. The restaurant is open only for dinner and all the options in the community are few and very expensive. There were no amenities: NO FRIDGE, NO MICROWAVE, NOT EVEN A COFFEE POT to make coffee. I still don't know how much I will be paying, definately will not go there again!
Stayed 1 night in Jul 2023

4/10 Poor

Marco

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Will not satay at this property again and will not recommend, Rather sleep with the bears
Stayed 1 night in Jul 2023

10/10 Excellent

Curtis

Travelled with partner
The place looks old and shady from the outside. Inside the rooms are super clean and comfy!!
Stayed 1 night in Jul 2023

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

2/10 Terrible

Rebecca

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was NOT as advertised. Supposed to be 2 doubles and a queen. Instead it was 2 doubles and a old very worn pull out sofa. No bedding or pillows in room for pullout, took over 40 minutes to have bedding brought up. Phone in room doesn't work. Hair all over bathroom. Their only family room is over the bar! Pounding music all night kept kids from falling asleep. No staff at front desk. Had to call from my cellphone repeatedly to get any service. Too many things wrong, broken or dirty in room to add it all here. Very displeased.
Stayed 1 night in Jun 2023

4/10 Poor

James

Stayed 1 night in Jun 2023

8/10 Good

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

2/10 Terrible

Mark

Stayed 1 night in Jun 2023

2/10 Terrible

Sina, Surrey

Business traveller
Disliked: Cleanliness, property conditions & facilities
The place is a rundown which might not be a big deal for one night sleep, but the filthy room I walked into with a horrible leaky bathroom and hair all over the pillow and mattress of both single beds made me check out moments after I checked in and sleep in my vehicle that night.
Stayed 1 night in May 2023

8/10 Good

Wesley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Happy happy
Stayed 1 night in May 2023