Exterior

Reviews of Days Inn by Wyndham Bismarck

2 out of 5
Days Inn by Wyndham Bismarck
1300 E Capitol Ave, Bismarck, ND

Reviews

7.4

Good

Rating 10 - Excellent. 292 out of 1008 reviews" "
Rating 8 - Good. 329 out of 1008 reviews" "
Rating 6 - Okay. 181 out of 1008 reviews" "
Rating 4 - Poor. 110 out of 1008 reviews" "
Rating 2 - Terrible. 96 out of 1008 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Leigh Ann, South Jordan

Disliked: Staff & service, amenities, property conditions & facilities
Not handicapped friendly despite confirmation of request made. Took two tries to get a key to work. No hot breakfast
Stayed 1 night in May 2024

2/10 Terrible

Melanie

Disliked: Cleanliness, staff & service, property conditions & facilities
It was very dirty. I had to get a new key card 3 times before it worked. I asked for 2 cards. They only gave me one. There was mold in the tub and old food in the fridge. There is a lamp by the bed but no outlet. The pool was GREAT! They advertised hot breakfast but did not deliver. Overall poor experience.
Stayed 1 night in May 2024
Response from Manager on 6 May 2024
Hello Melanie,We appreciate your feedback on your recent stay with us. Efficiency with key cards is a priority, and we apologize for any inconvenience caused. Your comments regarding the room cleanliness have been duly noted for improvement. We're glad you enjoyed the pool, and we regret any disappointment with breakfast offerings. Your review helps us enhance our guest experience.

2/10 Terrible

Joyce

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No heat in room. No refrigerator , or microwave. Not a family place don’t stay there.
Stayed 1 night in May 2024

8/10 Good

Daniel

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from Manager on 1 May 2024
Hello Daniel, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

2/10 Terrible

Pam

Travelled with partner
Extremely dirty and broken room from the faucet and shower to the missing headboard and lovely holes in the wall . WE DID NOT STAY HERE ! Front desk personnel was EXTREMELY RUDE ! Disgusting property . Should be SHUT DOWN !!!!
Stayed 1 night in Apr 2024
Response from Manager on 30 Apr 2024
Hello Pam, We regret to hear about your experience and apologize for any inconvenience caused. Your feedback will be shared with management for further review. Please feel free to reach out to our management team directly to address your concerns in more detail.

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, staff & service, amenities
TV didnt work in the room
Stayed 2 nights in Apr 2024
Response from Manager on 18 Apr 2024
Hello Christopher,We apologize for any inconvenience you experienced with the TV during your stay. Your feedback is valuable and will be shared with our team for future improvements. Should you have any further comments or concerns, please don't hesitate to reach out to our management team.

4/10 Poor

Gary

Disliked: Cleanliness, amenities, property conditions & facilities
When I entered room 112, I was immediately confronted by an offensive odor. I opened the window as much as I could to dispel the odor. Then I left. When I returned to sleep for the night, I found the odor was giving me a headache. Wanda, the desk clerk, was helpful in giving me another room, for which I was most grateful. The cook did not show up in the morning, so there was no hot breakfast. I stayed at this hotel 3 years ago, and it was much better then. they really need to get their act together.
Stayed 1 night in Apr 2024
Response from Manager on 18 Apr 2024
Hello Gary, We regret to hear about the odor issue you encountered during your stay with us. We appreciate your understanding in working with our staff to resolve the matter efficiently. Regarding breakfast, we apologize for any inconvenience caused by the cook's absence. We strive to enhance our services based on valued feedback like yours to ensure a better experience for all guests in the future.

6/10 Okay

Keith

Stayed 1 night in Apr 2024
Response from Manager on 4 May 2024
Hello Keith,We appreciate you choosing to stay with us. Should you have any concerns from your visit, please don't hesitate to contact us so we can address them. We look forward to welcoming you back for an even better experience.

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
The staff members bent over backwards to make our stay comfortable! They were friendly, fabulous communicators, and offered the BEST services one could expect from any hotel. Thank you Day's Inn staff!!! The breakfast made to order was also a huge bonus.
Stayed 2 nights in Mar 2024
Response from Manager on 5 Apr 2024
Hello Anne,We are thrilled to hear that our staff went above and beyond to make your stay enjoyable. It's delightful to know you appreciated our friendly service and made-to-order breakfast. Your kind words will be shared with our team to motivate them further. Thank you for choosing Day's Inn - we look forward to welcoming you back soon.

6/10 Okay

Jo

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Manager on 22 Mar 2024
Hello Jo, We're sorry to hear that your experience didn't meet your expectations. Please feel free to contact us directly to discuss any concerns you may have had during your stay. We value your feedback and would appreciate the opportunity to address any issues.

6/10 Okay

Jerry

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
This is an older property and we've stayed here before due to price and location. It is within walking distance to a favorite restaurant. Property was ok, we did request a suite as wanted a more room for visitors and were surprised it had a whirlpool tub which was nice. Room was nice however the couch looked like it had been original since hotel was opened, there were tears, stains and looked liked cigarette burns in it and the office chair about the same. Otherwise stay was good
Stayed 1 night in Mar 2024
Response from Manager on 16 Mar 2024
Hello Jerry,Thank you for choosing to stay with us again and for sharing your feedback. We are pleased to hear that you enjoyed the whirlpool tub in your suite and found the location convenient. Your comments about the condition of the couch and office chair have been duly noted for further review by the appropriate team. We appreciate your insights and hope to welcome you back in the future.

8/10 Good

Lauren

Liked: Staff & service
Bathroom needs an update - could tell it was very old and there was molding/rust.
Stayed 1 night in Feb 2024
Response from Manager on 27 Feb 2024
Hello Lauren, We appreciate your feedback on your recent stay with us regarding the bathroom condition. Your comments have been noted for future improvements. Please feel free to reach out to our management team for any further assistance. Thank you for choosing to stay with us.

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Once we get through the Chomo set back we shall be ok Shelia Davis needs to write statements against Bradley Allen Thomas because that affects any stay were im at.
Stayed 1 night in Feb 2024
Response from Manager on 22 Feb 2024
Hello Valerie,We value your feedback and take all guest concerns seriously. For any legal matters, we advise contacting the appropriate authorities. Your comfort and safety are our top priorities, and we hope your future stays are enjoyable.

8/10 Good

Marie

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on 22 Feb 2024
Hello Marie,We're thrilled to hear you enjoyed your stay with us! Should you have any further comments or suggestions, please don't hesitate to reach out to us directly. We hope to welcome you back soon for another fantastic experience at our hotel.

10/10 Excellent

Erica, Williston

Travelled with family
Check in was good. Door locks takes some convincing to unlock and open. Window has about 2 1/2 feet of no curtain available to cover, leaving us unable to block out light or traffic. Very odd experience.
Stayed 1 night in Feb 2024
Response from Manager on 20 Feb 2024
Hello Erica,We appreciate your feedback on your recent stay. We have noted your comments about the door locks and window curtains. Thank you for bringing these matters to our attention so we can address them promptly. Your input helps us to improve our guests' experiences and we hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Jacey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Easy check in and out.
Stayed 1 night in Feb 2024
Response from Manager on 20 Feb 2024
Hello Jacey,We are thrilled to hear you had a great stay with us and that the check-in and check-out processes were seamless for you. Should you have any further feedback or need assistance, please do not hesitate to reach out to our management team directly.

2/10 Terrible

Parker

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Old place, dirty, doors dont lock on the outside. Staff was kind. Place needs a make over for sure.
Stayed 1 night in Feb 2024
Response from Manager on 17 Feb 2024
Hello Parker,We appreciate your feedback and regret to hear about your experience. Our team strives to ensure a comfortable stay for all guests. Your comments will be passed along to the relevant departments for review. Thank you for bringing this to our attention.

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Warm welcoming feeling.
Stayed 1 night in Feb 2024
Response from Manager on 17 Feb 2024
Hello Valerie,Thank you for taking the time to share your feedback about your recent stay. We're glad to hear that you felt warmly welcomed during your time with us. Our team takes great pride in providing excellent service to our guests. Should you have any future travel plans, we would love to welcome you back again soon.

8/10 Good

janene

Stayed 1 night in Feb 2024
Response from Manager on 20 Mar 2024
Hello janene,We are thrilled to hear that you had a pleasant stay with us! Should you have any further comments or suggestions to share, please feel free to contact us directly. We look forward to welcoming you back in the future!

8/10 Good

Juanita

Its ok for traveling through, i like free hot breakfast, rooms are quiet and its comfortable.
Stayed 1 night in Feb 2024
Response from Manager on 6 Feb 2024
Hello Juanita, Thank you for choosing our hotel for your recent stay. We're thrilled to hear that you enjoyed our complimentary hot breakfast and found our rooms to be comfortable and quiet. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.

2/10 Terrible

Devin

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was not all the way cleaned throughly. The jacuzzi tub had white foam substance all over it. Bathroom floor was dirty. Main room had crumbs and dirt on the floor. Fridge cooler was dirty.
Stayed 1 night in Jan 2024
Response from Manager on 28 Jan 2024
Hello Devin,Thank you for bringing this to our attention. We apologize for any inconvenience caused during your stay. Our housekeeping team is dedicated to providing clean and comfortable accommodations, and we will address your concerns with them for proper follow-up. We appreciate your feedback as it helps us to improve our services.

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager on 25 Jan 2024
Hello Cynthia,Thank you for choosing our hotel for your stay. We appreciate your positive rating and we're glad to hear that you had a great experience with us. We hope to have the opportunity to welcome you back in the future for another enjoyable stay.

6/10 Okay

Rex

Travelled with family
rooms were clean
Stayed 1 night in Jan 2024
Response from Manager on 23 Jan 2024
Hello Rex, We're glad to hear that you found our rooms to be clean during your stay. Our housekeeping team works diligently to ensure a comfortable and enjoyable experience for all our guests. We appreciate your feedback and look forward to welcoming you back in the future.

8/10 Good

Ann

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young man that checked us in was very pleasant and thorough.
Stayed 1 night in Jan 2024
Response from Manager on 10 Jan 2024
Hello Ann,Thank you for your feedback regarding our pleasant and thorough front desk staff. We appreciate your kind words and will make sure to acknowledge their exceptional service. Should you have any future inquiries or require assistance, please do not hesitate to reach out.

8/10 Good

Gina

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 4 nights in Jan 2024
Response from Manager on 10 Jan 2024
Hello Gina,Thank you for your feedback about our friendly staff. We pride ourselves on delivering excellent customer service and it's great to know that our team made a positive impression on you. We will pass along your kind words to them. We appreciate your time and hope to welcome you back in the future for another enjoyable stay.

4/10 Poor

Jeremy

Disliked: Property conditions & facilities
When we arrived, we went to our rooms with all of our bags, and the door wouldn't UNlock right away. It took several swipings of our key card for it to open up. We went back to the office and were given another card and told that this door will definitely open up. Well, we walked all the way around and up a floor with all of our things and that one didn't work either. We went back a third time and were given another room. We walked to that room and this time the key worked. Not to mention, reparking again on the other side of the building. It was a lot lugging around heavy bags before we could get settled into a room. The plug-ins didn't all work so we managed with the ones that did to get our phones charged. The lady upfront was very apologetic. She explained that the locks are quite old and don't always work. We've been there once before and didn't have any trouble. After some thought, my husband and I realized we were in the older part of the building this time. This may be why we had some of the trouble we had. I'd definitely recommend requesting a room in the newer part of the hotel. Breakfast was great! You order it and they make it right there for you. You get options too! If you enjoy a warm breakfast with eggs, sausage, bacon, hashbrowns, and more then you'll love this! A discount on our room for all the running around from room to room and moving our vehicle would have been appreciated.
Stayed 1 night in Jan 2024
Response from Manager on 10 Jan 2024
Hello Jeremy, Thank you for your feedback regarding your recent stay at our hotel. We apologize for the inconvenience you experienced with the key card access and the plugs in your room. Our team strives to ensure a smooth check-in process, but it seems that there was a glitch with the older locks. We appreciate your suggestion to request a room in the newer part of the hotel for future stays. We are glad to hear that you enjoyed our breakfast options. We value your feedback and hope to welcome you back for a more seamless experience in the future.

8/10 Good

Abigail

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Our room was extremely hot and the toilet and shower both leaked also the wall behind the door looked like there was water damage excellent breakfast!
Stayed 1 night in Dec 2023
Response from Manager on 8 Jan 2024
Hello Abigail, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. We appreciate your compliment about our excellent breakfast and will take note of your concerns to further improve our facilities. We hope you had an enjoyable overall experience.

10/10 Excellent

Cherie

Liked: Amenities
This was a last minute booking due to a family member’s medical emergency at the local hospital. The staff here has been wonderful! I would stay here again.
Stayed 1 night in Dec 2023
Response from Manager on 22 Dec 2023
Hello Cherie,We are glad to hear that our staff provided you with excellent service during your stay. Your positive feedback is greatly appreciated, and we would be more than happy to welcome you back in the future.

2/10 Terrible

Rhonda

Business traveller
Disliked: Property conditions & facilities
The price was great, but you get what you pay for. Facilities were old, run down, broken. Was evacuated due to violence by other guests. The lady that did the breakfast in the morning was so sweet. That was the highlight.
Stayed 2 nights in Dec 2023
Response from Manager on 19 Dec 2023
Hello Rhonda, Thank you for sharing your feedback with us. We appreciate your kind words about our breakfast staff. We apologize for any inconvenience caused during your stay and assure you that we take matters of guest safety very seriously. Please reach out to our management team directly so they can address any concerns you may have.

8/10 Good

Jaseyona

Stayed 1 night in Oct 2023
Response from Manager on 16 Dec 2023
Hello Jaseyona,Thank you for choosing our hotel for your stay. We're glad to hear that you had a good experience with us. Also, we apologies if there are any inconveniences you had encountered. We look forward to hosting you again.

2/10 Terrible

David

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Manager on 10 Dec 2023
Hello David,We apologize for any inconvenience you may have experienced during your recent stay. We value your feedback and encourage you to reach out to us directly so that we can address any specific issues you encountered. We strive to provide the best possible experience for all our guests and would appreciate the opportunity to make it right for you.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Two issues
Two issues I had are: 1) my room was too warm. I checked the thermostat and it was already turned down as far as it could be. The temp was too warm to comfortably sleep. 2) I was unable to have a hot breakfast the morning prior to check out. Not sure what the issue was but would have liked a hot breakfast. Otherwise every else was good.
Stayed 1 night in Dec 2023
Response from Manager on 9 Dec 2023
Dear Guest,Thank you for your feedback. We apologize for any inconvenience you experienced with the temperature in your room. Our team will review your concerns to ensure our guests' comfort. Regarding breakfast, we apologize for any inconvenience caused. We will address this matter with our breakfast team to ensure a more satisfactory experience for our future guests. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad at all!
Nothing fancy but worked for the night. Wasn’t dirty but did have a slight smell that my kids complained about. Breakfast was good. No other complaint. I think it was a good deal and would stay there again if I needed to.
Stayed 1 night in Dec 2023
Response from Manager on 9 Dec 2023
Hello Stephanie,Thank you for choosing to stay with us and for sharing your feedback. We're glad to hear that you found our hotel to be a good deal and that you enjoyed our breakfast. We apologize for any inconvenience caused by the slight smell that you mentioned. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.

6/10 Okay

Barbara

Stayed 1 night in Dec 2023
Response from Manager on 6 Dec 2023
Hello Barbara,We regret to hear that your experience at our hotel was not completely satisfactory. We would appreciate it if you could reach out to us directly with any specific feedback so that we can address any issues you may have encountered. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.

2/10 Terrible

Violet

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Do not stay in this place !!!! Stains on the sheets. Blood on the bath tub, an absolutely disgusting chair that has all the material ripped off it and stained beyond belief. Then we couldn’t go down and eat together because we couldn’t get back into the room. The door lock was screwed up. Went down 7 times for new keys. Got the front desk guy and he was clueless. And don’t be so cheap and put some real lights in the pool area before someone gets hurt.
Stayed 1 night in Dec 2023
Response from Manager on 6 Dec 2023
Hello Violet, Thank you for sharing your feedback with us. We apologize for any inconvenience you may have experienced during your stay. Our team strives to provide clean and comfortable accommodations, so we appreciate you bringing these issues to our attention. We regret any frustration caused by the door lock situation, and we will address this with our staff. Additionally, we will review the lighting in the pool area to ensure the safety of our guests. We value your comments as they help us improve our services.

2/10 Terrible

Tammy

thank you
Stayed 1 night in Nov 2023
Response from Manager on 24 Nov 2023
Hello Tammy, Thank you for bringing your recent experience to our attention. We regret to hear about the challenges you encountered during your stay. We appreciate your feedback and will take it into account in our continuous effort to improve our services. Please feel free to reach out to our management team directly so they can address your concerns further.

10/10 Excellent

JoAnn

Door to room was hard to open and it was super hot in room
Stayed 1 night in Nov 2023
Response from Manager on 23 Nov 2023
Hello JoAnn,Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. We appreciate your comments and will share them with our team for improvement. Please feel free to reach out to our management directly to discuss your concerns further.

8/10 Good

Rhiannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean
Stayed 1 night in Nov 2023
Response from Manager on 21 Nov 2023
Hello Rhiannon,Thank you for your feedback regarding the cleanliness of our rooms. We are thrilled to hear that you found them to be clean. We strive to provide an exceptional level of cleanliness and comfort for all our guests. Should you have any further feedback or require assistance, please don't hesitate to contact us.

10/10 Excellent

Mark

Stayed 1 night in Nov 2023
Response from Manager on 10 Dec 2023
Hello Mark,Thank you for choosing our hotel for your stay! We are thrilled that you had such a wonderful experience. We strive to provide excellent service and it's always great to hear when we've succeeded. If you have any future travel plans, we would love to have you stay with us again.

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was as advertised.
Stayed 1 night in Nov 2023
Response from Manager on 9 Nov 2023
Hello Paul,Thank you for your feedback. We are glad to hear that our property met your expectations. It is important for us to provide accurate information to our guests. We appreciate your time in sharing your positive experience with us.

4/10 Poor

Jennifer

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
We had white mold and black mold behind the door (116) from an ongoing roof leak. The heater would not turn off, it was so stifling that I had to crack the window for air. The staff was friendly and the room was clean, over all the motel needs a complete face lift on the inside.
Response from Manager on 5 Nov 2023
Hello Jennifer,Thank you for sharing your feedback with us. We appreciate your kind words about our friendly staff and clean rooms. We apologize for any inconvenience you experienced during your stay. We value your observations regarding the ongoing roof leak and temperature control, and we will address these concerns accordingly. We appreciate your suggestions and will consider them for any future renovation plans we may have. We hope to have the opportunity to welcome you back in the future for a better experience.

10/10 Excellent

Ernestine

Travelled with family
Liked: Staff & service, property conditions & facilities
Check in was easy people were pleasant
Stayed 1 night in Nov 2023
Response from Manager on 5 Nov 2023
Hello Ernestine,Thank you for your positive feedback about the easy check-in process and pleasant staff. We always aim to provide a seamless arrival experience for our guests. We appreciate your kind words and hope to welcome you back in the future for another enjoyable stay.

10/10 Excellent

Suzanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on 4 Nov 2023
Hello Suzanna,Thank you for taking the time to share your feedback. We appreciate your positive rating and are thrilled to hear that you had a fantastic experience at our hotel. We aim to provide exceptional service and are glad that we exceeded your expectations. We look forward to welcoming you back in the future.

4/10 Poor

Rob

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dated hotel and rooms. Thermostat was broken and we weren’t able to control the temperature. Lights didn’t work. Few places to plug things in. Key lock on the door worked only after several attempts. Not worth the $100 to stay a night. I will not stay there again and would not recommend it to anyone.
Stayed 1 night in Oct 2023
Response from Manager on 1 Nov 2023
Hello Rob, Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced during your stay. We appreciate you bringing these issues to our attention and we will address them with our team to ensure a better experience for our future guests. Your satisfaction is important to us and we hope to have the opportunity to welcome you back in the future for a more enjoyable stay.

10/10 Excellent

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Days Inn
Excellent stay. Very friendly staff. Breakfast was delicious. Would stay here again.
Stayed 1 night in Oct 2023
Response from Manager on 28 Oct 2023
Hello Bonnie,Thank you for your kind words! We're delighted to hear that you had an excellent stay with us. Our friendly staff and delicious breakfast are just a few of the reasons why we hope to welcome you back again soon!

8/10 Good

Leanne

The property was good, our bed frame was broken on the one side
Stayed 1 night in Oct 2023
Response from Manager on 28 Oct 2023
Hello Leanne, We apologize for the inconvenience caused by the broken bed frame. We will investigate the issue and ensure it is fixed promptly. Thank you for bringing this to our attention.

6/10 Okay

Zach

Travelled with partner
Room had a musty smell and there was still food in the fridge from previous nights
Stayed 1 night in Oct 2023
Response from Manager on 24 Oct 2023
Hello Zach, Sorry to hear about the musty smell in your room and the leftover food in the fridge. We apologize for any inconvenience caused and will make sure to address these issues promptly.

6/10 Okay

Denise

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Our room door was very difficult to open. Once open - when shut again from outside it could be opened without key card. Bed Pillows were strange. Half the size of regular pillows. Won’t stay there again and will not recommend. Needs Major remodel
Stayed 1 night in Oct 2023
Response from Manager on 24 Oct 2023
Hello Denise, Thank you for bringing these issues to our attention. We apologize for the inconvenience you experienced with the door and pillows. We appreciate your feedback and will take it into consideration for future improvements.

4/10 Poor

Michael

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from Manager on 24 Oct 2023
Hello Michael, We apologize for any inconvenience you may have experienced during your stay with us. We would appreciate more specific feedback to better understand the issues you encountered. Thank you.

8/10 Good

Daniela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was small but clean. Staff was great!
Stayed 3 nights in Oct 2023
Response from Manager on 21 Oct 2023
Hello Daniela,Thank you for your feedback! We appreciate your kind words about our staff and are glad to hear that you found your room to be clean.