"We have just had a two night stay with friends.
My husband has very specific needs as an MND sufferer.
The staff could not have been more accommodating for us.
The team on reception arranged a chair to be put in our room, as he can’t sleep lying down now, the lads that brought it & the domestic staff with extra pillows.
It was challenging for us but nice to manage some time away.
Thank you all very much."
"Absolutely magical place to stay! The rooms were immaculate, beds very comfy, and the staff wonderful! The floor we stayed on was accessible by a small spiral staircase; large enough to get suitcases up, but perhaps not the most accessible so bear that in mind when booking. Would highly recommend taking time to walk the grounds and throughout the castle during your stay!"
"Me and a good friend were away for a weekend in Newcastle.
We have stayed here quite a few times. Staff are always friendly and very helpful. Any requests I made were dealt with efficiently.
Breakfast is good but a bit pricey in my opinion.
We liked our room but we were put on the very top floor with many stairs.
Overall we were very happy with our stay.
Thank you"
"On the bank of the Tyne the hotel is in a lovely position, friendly helpful staff and a nice clean room although the bathroom is in need of some maintenance ( unsightly black mold around bath and tiles).
Small car park."
"Another lovely stay. The staff were helpful and friendly as usual. The room was clean and spacious. Did not stay for breakfast on this occasion but it's usually very good. See you again soon. 😄"