Ambassador Road, Solihull, Birmingham International Airport, Birmingham, England
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Very close to the airport, just minutes away. Only stayed for couple hours, checked in late and checked out early to catch the plane from England to Spain.
I was very impressed how quickly and polite the staff where at booking in ,the service of free tea and coffee was an excellent idea ,the room was spotless and the toilet and shower room very clean ,in all excellent value for money
O had to proof each time what my room number was and my name because each time coming in and out of the airport i had to get the card reactivated and it was a pain so it needs to be better organised on that sense.
James
Stayed 4 nights in Mar 2024
8/10 Good
Duncan
Travelled with family
28 Mar 2024
Rooms weren’t cleaned to a good standards. Would have expected better given the priced paid for the room's. Convenient to airport. Easy check in. Food was pricey but it was good. As it is at the airport expected it would be expensive.
Comfortable, quiet, shower brilliant, tea/coffee room a bonus. Across from Departures, AND cheap.
Linda
Stayed 1 night in Mar 2024
6/10 Okay
Clare
23 Mar 2024
Liked: Staff & service
Disliked: Cleanliness
Whilst the staff at the property in person were welcoming, actually getting hold of anyone to help prior to the stay was impossible. The facilities in the room were basic but fine. The fact that parts of the room had not been properly cleaned was not. At the price that was charged, the room fell short of expectations.
Clare
Stayed 1 night in Mar 2024
2/10 Terrible
ULRICH
Business traveller
21 Mar 2024
My review relates to the almost impossible way Expedia prevents you from cancelling a booking.
Tried to cancel within the time period stated, system would not recognise my itinerary number and/or email address.
Followed the procedure carefully, no mistakes and still could not make the cancellation.
Now charged for a night which was not required.
A refund would be helpful.
ULRICH
Stayed 1 night in Mar 2024
6/10 Okay
Matthew
18 Mar 2024
Liked: Cleanliness
Disliked: Property conditions & facilities
Difficult to walk to IBIS hotel from Birmingham international train station as not sign posted. Mattress was very soft.
This may be a budget hotel but the rooms was spotless and staff were very professional and sociable. The restaurant was excellent especially the quality of the breakfast.
Very small and efficient unit.
Beds were cosy and comfortable.
Easy access to Airport. 5 minute walk.
Nancy and Mark
Stayed 1 night in Mar 2024
6/10 Okay
christine
Travelled with partner
13 Mar 2024
Liked: Cleanliness
Disliked: Amenities
Didnt expect too much but even still disappointingly tiny room and common areas crowded, could not get seats. The price was much higher then previously so no longer a good deal compared to the nearby hilton. Will probably not use in future.
I was poisoned. As a celiac , I have to have gluten free food and drink. After the meal I became very ill. I firmly believe I was given a non gluten free meal. I have sent in a complaint to IBIS Hotels
The hotel was situated conveniently for Birmingham airport. The booking was easy to complete, staff were helpful. Tea and coffee facilities in the room would have been useful.
After the initial problem of not finding my booking, which was because the system just hadn't updated its self. All was good.
In fact the staff couldn't do enough to help when i had left my wallet in my room and gone through baggage check in the airport.
Usual stop place when exhibiting at AUTOSPORT INTERNATIONAL. Good access to the NEC, great hotel, food is good, rooms clean & awesome shower.
Kriss
Stayed 2 nights in Jan 2024
10/10 Excellent
Susan
14 Jan 2024
Susan
Stayed 1 night in Jan 2024
6/10 Okay
Jane
Travelled with family
13 Jan 2024
Literally stayed here for a few hours before getting an early morning flight. Adequate for that-small room, shower with glass door so make sure you are friendly with the person/people you're sharing with. Can't comment on service as checked in, slept and checked out. 5 min walk from the airport and easy to also get into Birmingham if you have more time to explore.
Did what it says on the tin! My choice of location for a pre early flight stay at BHX. All less than 2 minutes walk from Car Park 3 and 5 minutes walk from Departures