We left after a few hours after checking in, we were very disappointed and knew we would not sleep. The poor conditions of this hotel are very deceiving compared to what this hotel looks like on the website. The hallway carpets are stained and the overall impression is poor. Our room’s carpet was extremely worn and torn. The humidity level in the room caused the sheets to be damp, and wet. The restaurant’s service was poor, taking 1.5 hours to finally receive everyone’s orders in our party. Although we have never stayed in a hotel that questioned safety, we were grateful for the security they have in place, for our car was extremely packed full of fun for our vacation with our family. Although we were parked under a light, we felt uncomfortable regarding the safety of its’ location. We needed a good nights rest, and considering the above mentioned concerns,we did not think it would be possible to relax and sleep well.
None of this is the responsibility, of Angel at the Front Desk. She was nothing but kind during our check in, and actually reached out to us immediately after she saw us leaving the premises at 9:15 PM.
Did I mention the huge leak coming from the ceiling in the lobby, whereas they had a laundry cart catching the drips in a plastic bag?
This hotel needs to be shut down and renovated! Corporate needs to visit!
