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Reviews of Jackaroo Treehouse Mission Beach - Hostel

2 out of 5
Jackaroo Treehouse Mission Beach - Hostel
13 Frizelle Road, Bingil Bay, QLD

Reviews

7.8

Good

Rating 10 - Excellent. 15 out of 44 reviews" "
Rating 8 - Good. 16 out of 44 reviews" "
Rating 6 - Okay. 8 out of 44 reviews" "
Rating 4 - Poor. 3 out of 44 reviews" "
Rating 2 - Terrible. 2 out of 44 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

7.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Veronique

Liked: Cleanliness, property conditions & facilities, room comfort
Welcoming wallabies and more.
This Hostel was in an excellent location! It was very calming and relaxing, the jungle atmosphere suited us perfectly! The room was basic but comfortable. The staff were as friendly and welcoming as the wallabies who live on the property- you can feed them you know! There are also lizards and frogs to be seen. Fabulous!
Stayed 3 nights in Sep 2023

10/10 Excellent

Milla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small property, great atmosphere, beautiful area, awesome host.
Stayed 3 nights in Sep 2022

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet at night, rsa, great natural setting
Stayed 3 nights in Aug 2022

10/10 Excellent

Bjorn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. Peace and quiet.
Stayed 1 night in Aug 2022

10/10 Excellent

Lisa

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities
Great atmosphere, lovely pool, terrific room for the price. Not too far from other amenities. I have only downgraded some of the questions as some things are shut because of covid. We loved it
Stayed 1 night in Oct 2021

6/10 Okay

Peter

Business traveller
Liked: Cleanliness, staff & service
Disappointing
Booked a comfort dorm with balcony- didn't get it. Breakfast was to be provided- didn't get it. Top bunks extremely squeaky, kept me up all night. Friendly staff. Clean rooms and kitchen.
Stayed 1 night in Sep 2021

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent stopover point for a good night sleep
Stayed in a private double room. The house was kept tidy and clean. WiFi was decent and I was able to complete Zoom calls without any interruption. I pretty much stayed in my room though (which also had a mini fridge). Although you can hear every footstep or suitcase being moved in the dorm room above. Definitely a young crowd, glad I only booked 1 night.
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Friendly private & secluded feeling yet close to everything
Stayed 2 nights in Oct 2019
Response from Jackaroo Crew on 8 Dec 2019
Hi Thanks for the great review and feedback. Glad to see you had a wonderful time staying with us. Enjoy the rest of your trip and safe travels. Cheers Rob and the Jackaroo Crew

6/10 Okay

Ryan

Not in mission beach
This was just an average hostel, however it's location was not ideal at all. Far from Mission Beach and up in the middle of no where, half an hours walk to the nearest anything and then further if you actually want to go to a beach. Also so many bugs it was crazy!
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really cool jungle hostel, felt like being in the rainforest, friendly staff and great hostel bar.
Stayed 1 night in Dec 2018
Response from Management on 16 Aug 2019
HI Thanks for the great review and we are very happy to see you had a great time. Safe Travels Cheers The Jackaroo Crew

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise = Mission Beach
I can't say enough good things about this hostel. The facilities were very clean and looking like brand new. The people were amazing. The receptionist Amir was very helpful and welcoming. All of the volunteers work hard and make you feel like family. I was able to join in a lovely yoga class. There is a free shuttle that takes you all over Mission Beach and the driver Steven is really nice. I feel like I got such a great value for the money I paid. While you're in the hostel you get this beautiful view of the rainforest. I was just so happy and relaxed the entire time. I am not even exaggerating when I say that overall this is the best hostel I've stayed in Australia.
Stayed 2 nights in Jul 2018
Response from Jackaroo Crew on 28 Aug 2018
Hi Thanks for the great feedback. We are super happy to see you loved the hostel and location. Thanks for staying with us and enjoy the rest of your trip. Cheers The Jackaroo Crew

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Beautiful location
Hostel is in a beautiful location and has good amenities plus it's own bar (and free welcome drink on arrival), It's comfortable and exactly what you would expect from a backpackers. Only major thing was the noise - rooms and the common room are on the same floor, so music playing most of the night and you can hear peoples conversations. I was there just as a stopover and to sleep really, so if you're there to socialise and party a bit it's definitely worth it.
Stayed 1 night in Jun 2018
Response from Jackaroo Crew on 28 Aug 2018
Hi Thanks for the feedback Happy to hear you enjoyed the hostel and our wonderful facilities. We are sorry to hear you were bothered by noise. We do not play music in the hostel at night times as we have a our bar on site (approximately 100 metres from the hostel) which caters to guest who would like socialise and enjoy a drink at the end of the day. Thanks again for choosing to stay with us and we hope you enjoy the rest of your travels. Cheers The Jackaroo Crew

10/10 Excellent

katie , france

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique and extremely comfortable experience
Such a great place with the bonus of good staff, super clean and good vibes
Stayed 1 night in Aug 2017
Response from Management on 16 Aug 2019
Hi Katie Thanks so much for the review and we are so happy to see you had an amazing time. Safe Travels The Jackaroo Crew

8/10 Good

Diana, Adelaide

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Beautiful surrounds.
Went to book in at 12.50pm, told to wait 15 minutes because of a door lock replacement and check in time isn't until 1.00pm. Then once we booked in, told to come back in an hour so the lock would be fixed. We went away for the hour, came back and we told we had been upgraded to a better room but the lock was still not fixed. Went to our room and the staff member fixed the lock, all good. Pool was supposed to close at 9.00pm but people were still screaming/laughing in the pool at midnight. Also around that time, we thought we had locked the sliding door but a male opened the door and shone a torch in!!!!! Scared the living daylights out of us. A lovely place with a nice vibe, but a horrid nights sleep for us. The guy who checked us out was off with the pixies. It would have been better if he was more professional even if it is classed as a backpackers.

8/10 Good

Max, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean hostel
My stay at this hostel was very good. Everything was good. Friendly staff and nice and clean room. You can also see few wallabies around the structure. The town is pretty far.

6/10 Okay

Dc2Aus, washington, dc

Liked: Staff & service
Beautiful views
We stayed for just an evening. It's rather far from everything else. Bed adequate and fresh towels and linens were provided. Our double room had a refrigerator and a ceiling fan (no a/c or heat, but not needed then). Staff were very friendly. Bathroom facilities were clean and we had no wait. The view was tremendous. Also a nice pool and shared kitchen we didn't use. The Bingil Bay Cafe you will likely pass on the way in serves 5 star food and Gernan beer-- highly recommend for dinner.

2/10 Terrible

LeCasa, Jervis Bay NSW

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very noisy, small hot room.
Stayed one night and never again. People were in the kitchen cooking at 11.30pm making a lot of noise dropping pans, slamming cupboards and fridges even though kitchen closes at 10pm for safety reasons. Staff on the premises did nothing about the noise which resulted in a verbal confrontation. The room was small and the fan was broken making the room hot and stuffy. We here right next to pool filter which was noisy and ran all night resulting in a sleepless night. At 5.45am the noise started again with back packers using the kitchen again and dragging furniture around with the noise reverberating around the place. The Manager in the morning said sorry but ultimately he can't do anything about other people's behaviour. Why have rules if your not going to enforce them. Spend the extra money and stAy somewhere else. Very disappointing as place looked nice.

6/10 Okay

Giuseppe, Sydney

Liked: Cleanliness, staff & service
Friendly staff, clean rooms, nice guests (just a bit noisy), all surrendered by a peaceful tropical forest not far from one of the best beach of Australia.

4/10 Poor

James, Swindon

Liked: Property conditions & facilities
Disliked: Room comfort
Poor
There is no air conditioning in this hostel, as it is in the middle of part of the rain forest this is a massive problem, there was also a large amount of bugs in the shared area I.e. Kitchen/lounge. Claim to have free wifi but it doesn't actually load anything. I would not recommend this hostel to anyone.

8/10 Good

Darren, Townsville, QLD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a great hostel
It is located a little out of town with great facilities and set among rain forest - a great place to stay on a budget. The staff are friendly and helpful. I really enjoyed staying here.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We saw a lot of spiders and bugs. They were in the bathrooms and in our room we had one too...

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Perfect for relaxing
This hostel is isolated and therefore perfect for relaxing.

6/10 Okay

david, Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hostel not hotel
Nice hostel , good for young people .

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

John, Carlisle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, great setting
Friendly staff. Clean and comfortable. Great setting in the rainforest. Not too noisy. Overall very good.

8/10 Good

Jake, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Basic but beautiful
This is one of the best hostel locations I have ever experienced. It's situated in the rainforest. The room was very basic but comfortable. There was a really chilled vibe about the place.

10/10 Excellent

Brock, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEST hostel ever!!
The BEST hostel I have ever stayed in. Very relaxing, extremely well maintained and so picturesque. Can't recommend this place enough, and can't wait to come back. (Note that given it's location expect the Wifi to be slower then you're used to in capital cities obviously!)

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
you get what you pay for
Its a good hostel but its quite old. So all the facilities in the kitchen / bathroom are that old, that they don't really work anymore but still, a good price for what you get

8/10 Good

Szymon, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
perfect backpacker accommodation
Perfect backpacker accommodation in the middle of the tropical forest.

10/10 Excellent

Jane, Devon, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantastic hostel
Great hostel hidden away and peaceful with a lovely friendly atmosphere, really well organised and looked after.

10/10 Excellent

Laura, Hoofddorp

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Katharina

Stayed 1 night in Jul 2023

8/10 Good

Carolin

Travelled with family
Liked: Staff & service, property conditions & facilities
Sehr idyllisch gelegenes Hostel für junge Leute
Stayed 1 night in Dec 2022

10/10 Excellent

Sheila

Stayed 1 night in Nov 2022

10/10 Excellent

Jesper

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2019
Response from Jackaroo Crew on 8 Dec 2019
Hi Jesper Thanks for the great review. So happy to hear you had a great time staying with us. You were a pleasure to have around. Safe travels Cheers Rob and the Jackaroo Crew

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gutes Hostel mit kleinem Renovierungsbedarf
Das Hostel macht seinem Namen alle Ehre und liegt wirklich direkt im Dschungel. Ingesamt ein gutes Hostel, nur die Duschen und WCs könnten eine Renovierung vertragen.
Stayed 1 night in Jul 2019
Response from Management on 16 Aug 2019
Hi Thanks for the great review and we are happy tp see you enjoyed the hostel and its location. You will be happy to know we have actually just finished a full refurbishment of all the bathrooms and they look fabulous. Thanks again for staying with us and safe travels. Cheers The Jackaroo Crew

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
近くのカフェまで拾いにきてくれ、対応もかなり優しくよかったです。
Stayed 1 night in Mar 2019
Response from Management on 16 Aug 2019
Hi Thanks for staying with us and we are happy too see you were happy with our services and hostel. Safe Travels Cheers The Jackaroo Crew

8/10 Good

jean-marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jolie maison en bois dans un jardin tropical. Les chambres donnent sur une terrace centrale avec la piscine. L'accueil est sympathique. Par contre l'auberge est un peu trop isolée dans les hauteurs, loin de tout et notamment de la plage à plusieurs kilomètres.
Stayed 1 night in Nov 2018
Response from Management on 16 Aug 2019
Hi Jean Happy to see you enjoyed the hostel and the beautiful view overlooking the pool. The hostel is in the rainforest which we think makes it such a special place. Our hostel courtesy bus is always ready to drop you at the local beach which is about 1 1/2kms walk (or 15 minutes). Thanks again for staying with us and safe travels. Cheers the Jackaroo Crew

8/10 Good

Volker, Berlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hostel mit Naturnähe und Atmosphäre
Idyllisch am Regenwald gelegenes Hostel. Hat alles erforderliche Ausstattung bis hin zu kleiner Auswahl an Lebensmitteln und Körperpflegemitteln. Ausgangspunkt für schöne Wanderungen, wobei die Entfernung durch Verwendung des kostenlosen Shuttles verkürzt werden kann. Größer Lounge Bereich mit kostenlosen Wifi. Pool. Sehr hilfsbereite und freundliche Mitarbeiter.
Stayed 4 nights in Dec 2017
Response from Management on 16 Aug 2019
Hi Volker Thanks for the great review and happy to see you had a great time. Thanks again for staying with is and safe travels. Cheers The Jackaroo Crew

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ikke spesielt bra. De som jobbet der var ikke spesielt vennlige, og det var veldig slapt. Skulle være trivia night den ene kvelden men det ble det ingenting av. Alt for varmt på rommet. Aircon kun et par timer på kvelden.

8/10 Good

Verified traveller

Liked: Staff & service

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Nur für Backpacker die Skydiven gehn wollen
Das Hotel liegt so abgelegen, dass man nur mit dem Shuttle Bus etwas unternehmen kann. Mission Beach hat auch nicht viel zu bieten. Ein kurzer Aufenthalt zum Skydiven oder Raften genügt!

10/10 Excellent

Maria, Landshut

Liked: Cleanliness, staff & service, room comfort
gute Lage für Touren durch blue mountains
Gutes Preis-Leistung-Verhältnis Im Haus gibts ein Restaurant/ Pub mit gutem und nicht zu teuren Essen Lage ist gut. Man ist sehr schnell an den guten Lookouts der Blue Mountains. Nicht so überlaufen wie katoomba

8/10 Good

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Laissés dans la rue sans navette pour rentrer
Cadre très agréable mais mauvais service de la part du "personnel" (un résident s'occupant de la navette en particulier). Nous avons carrément été oubliés à l'arrêt demandé - l'heure avait été pourtant bien précisée - et avons attendu pratiquement deux heures, en pleine nuit, dans la crainte de devoir dormir dans la rue. Quant à la personne à l'accueil, elle ne daigne ni répondre aux e-mails d'avant le séjour, ni décrocher le téléphone le soir en question évoqué plus haut (c'était pourtant un cas d'urgence et nous avons appelé plusieurs fois).