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URH Palacio de Oriol Hotel

4.0 star property
Hotel in Santurtzi with 24-hour front desk and restaurant

Choose dates to view prices

Photo gallery for URH Palacio de Oriol Hotel

Terrace/patio
Lunch and dinner served, Spanish cuisine
Garden
Front of property – evening/night
Meeting facility
URH Palacio de Oriol Hotel is a seaside relaxation spot. Travelers can sunbathe on the terrace or browse the library. El Palacio restaurant serves Spanish dishes for lunch and dinner. The hotel offers practical amenities like luggage storage and WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • 24/7 front desk
  • Room service
The current price is RM318
RM349 total
includes taxes & fees
2 Nov - 3 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room

Minibar, in-room safe, desk, blackout curtains

Standard Double Room

7.8 out of 10
Good
(13 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

Minibar, in-room safe, desk, blackout curtains

Superior Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Room, Terrace

Minibar, in-room safe, desk, blackout curtains

Premium Room, Terrace

8.0 out of 10
Very good
(1 review)

Highlights

Terrace
Soundproofed
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Bathrobes
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, Ocean View

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Ocean View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
  • 2 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Minibar, in-room safe, desk, blackout curtains

Single Room

Highlights

Soundproofed
Air conditioning
TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
Satellite channels
  • 19 sq m
  • Sleeps 1
  • 1 Twin Bed
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About the area

Map
Avenida Cristobal Murrieta, 27, Santurtzi, Bilboaldea, 48980

What's nearby

  • Vizcaya Bridge - 9 min walk - 0.8 km
  • Playa de las Arenas - 5 min drive - 0.7 km
  • Port of Bilbao - 6 min drive - 5.3 km
  • Bilbao Exhibition Centre - 9 min drive - 6.4 km
  • Sopelana Beach - 18 min drive - 12.7 km

Getting around

  • Santurtzi Penota Station - 5 min walk
  • Penota Station - 6 min walk
  • Bilbao (BIO) - 23 min drive

Restaurants

  • ‪Restaurant El Palacio - ‬1 min walk
  • ‪Ketxiloa - ‬9 min walk
  • ‪Domino’s Pizza - ‬3 min walk
  • ‪Bar Buenos Aires(donde Manolo) - ‬9 min walk
  • ‪Bar Lolo - ‬6 min walk

About this property

URH Palacio de Oriol Hotel

Upscale hotel near Port of Bilbao
A terrace, a playground and a library are just a few of the amenities provided at URH Palacio de Oriol Hotel. The on-site Spanish cuisine restaurant, El Palacio, offers lunch and dinner. In addition to dry cleaning/laundry services and car hire on-site, guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and multilingual staff
  • A computer station, smoke-free property and a banquet hall
  • A front desk safe, luggage storage and tour/ticket information
Room features
All 88 rooms offer comforts such as air conditioning, in addition to perks such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with baths and free toiletries
  • TVs with satellite channels
  • Daily housekeeping, desks and phones

Similar properties

Serves breakfast, lunch and dinner

Puente Colgante Boutique Hotel

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
8.8 out of 10, Excellent, 523 reviews
The price is RM401
RM441 total
includes taxes & fees
9 Nov - 10 Nov
Puente Colgante Boutique Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 18 per night)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; EUR 16 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • El Palacio
  • El Palacio

Things to do

  • Library
  • Playground
  • TV in common areas

Family friendly

  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 8:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 3 November to 31 March:
  • Bar/Lounge
  • Dining venue

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 16 per person
  • Self-parking fee: EUR 18 per night
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

URH Palacio Oriol Hotel Santurtzi
URH Palacio Oriol Hotel
URH Palacio Oriol Santurtzi
URH Palacio Oriol
Nh Hotels Santurtzi
Nh Hotel Santurtzi
Urh Palacio De Oriol
URH Palacio de Oriol Hotel Hotel
URH Palacio de Oriol Hotel Santurtzi
URH Palacio de Oriol Hotel Hotel Santurtzi

Frequently asked questions

Is URH Palacio de Oriol Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at URH Palacio de Oriol Hotel?

As of 31 Oct 2025, prices found for a 1-night stay for 2 adults at URH Palacio de Oriol Hotel on 2 Nov 2025 start from RM 317.67, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at URH Palacio de Oriol Hotel?

Self-parking is available for EUR 18 per night. Limited spots are available.

What time is check-in at URH Palacio de Oriol Hotel?

Check-in start time: 3 PM; check-in end time: 8:30 PM. After-hours check-in is not available.

What time is check-out at URH Palacio de Oriol Hotel?

Checkout is at noon.

Where is URH Palacio de Oriol Hotel located?

Located in the heart of Santurtzi, this hotel is within a 10-minute walk of Estuary of Bilbao, Bay of Biscay and Vizcaya Bridge. Playa de las Arenas and Parque canino - Txakurgune La Benedicta are also within 2 miles (3 km). Santurtzi Penota Station is only a 5-minute walk and Penota Station is 6 minutes.

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Reviews

URH Palacio de Oriol Hotel Reviews

8.0

Very good

8.4

Cleanliness

7.4

Location

8.2

Staff & service

7.8

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 175 out of 475 reviews
Rating 8 - Good. 169 out of 475 reviews
Rating 6 - Okay. 65 out of 475 reviews
Rating 4 - Poor. 42 out of 475 reviews
Rating 2 - Terrible. 24 out of 475 reviews

Reviews

10/10 Excellent

r

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, stayed overnight before a ferry the next day. The hotel is a little tired, but it us clean, great breakfast, close to the centre of the city and free parking. Would use again
Stayed 1 night in Sep 2025

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
The staff was excellent- 10 minute walk from the metro.
Stayed 2 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay at ferry port

Excellent hotel lovely location and great service. Car parking a bit tight but very secure Have stayed here before and will do again
Stayed 1 night in Sep 2022

10/10 Excellent

ROBERTA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for your money.
Stayed 1 night in Sep 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super
Stayed 10 nights in Aug 2022

8/10 Good

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
I asked a change of room and they did immediately, ranking care of me. Very professional.
Stayed 7 nights in Nov 2024

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Otherwise great hotel, only the noise of trains was disturbing in the rooms of the lower floors.
Stayed 4 nights in Sep 2023

4/10 Poor

Elizabeth

Liked: Cleanliness, property conditions & facilities, room comfort
Arrived at hotel to discover that the restaurant and bar were closed from November to February. No coffee or tea facilities in our room. This was not stated on the website
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Dated and tired. Staff not that interested. Gave up waiting for any member of staff at all to turn up at breakfast. Needs substantial investment to bring it into line.
Stayed 1 night in Jul 2024

8/10 Good

Sebastian

Liked: Cleanliness, property conditions & facilities
Everything ok. No restaurt or terrace because the staffs day off. 20 minutes driving from the city center. Would recommend it.
Stayed 1 night in Aug 2025

4/10 Poor

Gonzalo

Liked: Cleanliness, staff & service, property conditions & facilities

Habitación ruidosa

La habitación a pie de calle frente a la vía del metro que pasaba con regularidad y no dejaba dormir.
Stayed 1 night in Jul 2025

6/10 Okay

Pius

Liked: Cleanliness, staff & service, room comfort

Good enough for a stopover night

An important points to be mentioned on the booking side: Some rooms face the noisy train station. No kettle in the rooms and the hallways need some smell management.
Stayed 2 nights in Jul 2025

2/10 Terrible

Jose Antonio

Disliked: Cleanliness, amenities, property conditions & facilities
La zona de la ducha entre los azulejos tenia moho, nos dijeron que pasaría el de mantenimiento y no paso, nos tuvieron que cambiar de habitación porque caia agua del techo en la bañera y se cai la pintura del techo, y también tenía moho, para el precio que tiene no tenia ningún objeto de cortesía, pedimos un par de horas más que según el papel de nuestra habitación eran 5€ más por hora y nos cobraron 10€ por hora, poca insonorización teniendo las vías del tren al lado...
Stayed 5 nights in Jul 2025

2/10 Terrible

Diane

Disliked: Cleanliness, property conditions & facilities, room comfort

Too noisy to even stay 1 night.

We were not informed of a festival next to the property. We were provided ear plugs at check in. Additionally there was a mustiness to the air. We left immediately when we saw that the earplugs were necessary. This was not disclosed when we made the reservation.
Stayed 2 nights in Jul 2025

10/10 Excellent

Idoia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buen hotel y bien situado

Como siempre, el personal muy amable y el trato a los perros fue muy bueno. Las habitaciones muy cómodas y el baño muy limpio. Me gusta mucho que tenga el cercanías y el metro a 5 minutos.
Stayed 1 night in Jun 2025

4/10 Poor

Victor

Liked: Cleanliness, amenities, property conditions & facilities
The Air Condition was not cooling, just air like a fan. The hallways we’re coolder than my room. I did talk to the reception people and they change us to another room. Same history, but nobody went to check and Repair.
Stayed 3 nights in Jun 2025

4/10 Poor

José Miguel

Disliked: Staff & service
Me cobraron 5 € extras que no foguraba en ningún sitio por servirme la cena en la habitación
Stayed 1 night in Jun 2025

4/10 Poor

Peter

Disliked: Amenities, property conditions & facilities
Poor staff attitude. My room had seem much better days
Stayed 1 night in May 2025

10/10 Excellent

Luqman

Liked: Cleanliness, property conditions & facilities
Lovely stay, thank you all — helpful.and friendly staff
Stayed 1 night in May 2025

2/10 Terrible

Atusa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

Cockroach in the room, dirty, mold on the ceiling, staff were rude. Outside is beautiful but the room was horrid
Stayed 1 night in May 2025

10/10 Excellent

Ander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super!

Excellent, really nice. Staff super profesional, I think Raul was his name. Super!
Stayed 18 nights in Mar 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definite Jewel in the Basque crown

The Palacio was absolutely superb in so many aspects, great location, superb staff and welcome, magnificent appearance and brilliant food (dinner & breakfast). The room was stunning, so much space and a great outlook. Defo on the return bucket list
Hotel
The hotel
The hotel
The hotel
Stayed 1 night in Apr 2025

10/10 Excellent

ALISTER JOHN

Liked: Amenities
Second time we’ve enjoyed Palacio Oriol for an extended stay. We recommend it to our friends! Comfortable, has everything we need, good breakfast, Beautiful view! Excellent location. Good price too.
Stayed 7 nights in Apr 2025

8/10 Good

paul

Liked: Cleanliness, staff & service
Very conveniently located for ferries from Bilbao . The building is in need of a little updating . Staff were all,very good . Food ok but nothing special particularly breakfast . Dog friendly which was important to us . Would certainly stay again
Stayed 1 night in Apr 2025

10/10 Excellent

keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel, helpful staff very good value for money. Ideal if you are using the Bilbao ferry terminal
Stayed 1 night in Mar 2025