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Occidental Bilbao

4.0 star property
Hotel with a full-service spa, near Guggenheim Museum Bilbao

Choose dates to view prices

Photo gallery for Occidental Bilbao

Seasonal outdoor pool
Meeting facility
Minibar, in-room safe, desk, laptop workspace
Reception
Mediterranean cuisine
Located in the heart of Bilbao, Occidental Bilbao offers an upscale retreat with a Mediterranean vibe. Enjoy meals at The Kitchen, relax on the terrace or in the garden, and rejuvenate with spa treatments. Free in-room WiFi and attentive staff enhance the experience.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Gym
  • Room service
The current price is RM485
RM534 total
includes taxes & fees
19 Oct - 20 Oct

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Room options

Check availability for these dates

Tonight

Sep 29 - Sep 30
Check availability for tonight Sep 29 - Sep 30

Tomorrow

Sep 30 - Oct 1
Check availability for tomorrow Sep 30 - Oct 1
Available filters for rooms
Showing 6 of 6 rooms

View all photos for Family Room (2x2 Family Plan)

Minibar, in-room safe, desk, laptop workspace

Family Room (2x2 Family Plan)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room

Minibar, in-room safe, desk, laptop workspace

Family Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room (with extra bed)

Minibar, in-room safe, desk, laptop workspace

Superior Room (with extra bed)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Minibar, in-room safe, desk, laptop workspace

Superior Room

9.4 out of 10
Exceptional
(36 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Minibar, in-room safe, desk, laptop workspace

Family Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • 24 sq m
  • Sleeps 3
  • 1 King Bed
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About the area

Map
Av Zumalacarregui, 40, Bilbao, Vizcaya, 48006

What's nearby

  • Plaza Nueva - 9 min walk - 0.8 km
  • Ribera Market - 12 min walk - 1.1 km
  • Guggenheim Museum Bilbao - 3 min drive - 3.2 km
  • Plaza Moyua - 4 min drive - 3.5 km
  • San Mames Stadium - 5 min drive - 5.0 km

Getting around

  • Santutxu Station - 7 min walk
  • Bidebieta-Basauri Station - 9 min drive
  • Bilbao (BIO) - 12 min drive

Restaurants

  • ‪Cafetería El Sauce - ‬5 min walk
  • ‪Restaurante Karlos - ‬8 min walk
  • ‪La Casa Del Yogur - ‬8 min walk
  • ‪Bar Antxon Kebab - ‬6 min walk
  • ‪El Refugio - ‬3 min walk

About this property

Occidental Bilbao

Upscale hotel near Guggenheim Museum Bilbao
At Occidental Bilbao, you can look forward to a terrace, a coffee shop/cafe and a garden. Treat yourself to a facial, aromatherapy or a body scrub at the on-site spa. The on-site restaurant, The Kitchen, features Mediterranean cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a fireplace in reception.
You'll also find perks such as:
  • A seasonal outdoor pool
  • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • Laundry services, luggage storage and a billiards/pool table
  • A ballroom, a banquet hall and smoke-free property
  • Guest reviews give top marks for the helpful staff
Room features
All 200 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Other amenities include:
  • Bathrooms with eco-friendly toiletries and baths or showers
  • Wardrobes/cupboards, coffee/tea makers and heating

Similar properties

Restaurant

Axel Hotel Bilbao – Adults Only

  • Pool
  • Spa
  • Free WiFi
  • Air conditioning
9.0 out of 10, Wonderful, 187 reviews
The price is RM444
RM488 total
includes taxes & fees
12 Oct - 13 Oct
Axel Hotel Bilbao – Adults Only

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 22 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Kitchen

Things to do

  • Billiards/pool table
  • Full-service spa
  • Gym
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11,119 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1967
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 15 August to 22 August:
  • Spa

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 18 per person
  • Self-parking fee: EUR 22 per day
  • Spa fee: EUR 20 per day
  • Facilities fee: EUR 20 per person, per day and includes use of: fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: Access to the spa and gym facilities is limited to once per day per person.
Property Registration Number B07548696

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from June to September
Pool access available from 9:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility
Guests under 18 years old are not allowed in the spa

Property is also known as

Bilbao Holiday Inn
Occidental Bilbao Hotel
Holiday Inn Hotel Bilbao
Holiday Inn Bilbao Hotel
Occidental Bilbao Hotel
Occidental Bilbao Bilbao
Occidental Bilbao Hotel Bilbao

Frequently asked questions

Does Occidental Bilbao have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 9:00 AM to 8:00 PM.

How much does it cost to stay at Occidental Bilbao?

As of 29 Sept 2025, prices found for a 1-night stay for 2 adults at Occidental Bilbao on 19 Oct 2025 start from RM 485.17, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Occidental Bilbao pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Occidental Bilbao?

Self-parking is available for EUR 22 per day.

What time is check-in at Occidental Bilbao?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Occidental Bilbao?

Checkout is at noon.

Where is Occidental Bilbao located?

Located in Begoña, this spa hotel is steps from Basilica of Begona and within 3 mi (5 km) of Guggenheim Museum Bilbao and San Mames Stadium. Etxebarria Park and Museum of Passages of Bilbao are also within 15 minutes. Santutxu Station is 7 minutes by foot and Basarrate Station is 12 minutes.

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Occidental Bilbao Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 308 out of 666 reviews
Rating 8 - Good. 249 out of 666 reviews
Rating 6 - Okay. 73 out of 666 reviews
Rating 4 - Poor. 20 out of 666 reviews
Rating 2 - Terrible. 16 out of 666 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Klaus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sauber, freundliches Personal,
Stayed 3 nights in Sep 2025

10/10 Excellent

Francia Yumila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds are really confortable. The swimming pool is clean and beautiful. All staff were kind. My favourite staff were the housekeeping, always perfect.
Stayed 2 nights in Aug 2025

8/10 Good

David

Liked: Staff & service, amenities
Parking is underground and the ramps are very tight. There is no wheelchair parking space outside the hotel and you have to go down many floors to find an accessible space. Bar staff were lovely and the bar stayed open late to offer coffee etc.
Stayed 1 night in Aug 2025

10/10 Excellent

Catrin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Zimmer waren schön und das Frühstück war sehr gut. Bilbao ist auf jeden Fall eine Reise wert
Stayed 5 nights in Apr 2025

8/10 Good

FRANCISCO

Liked: Cleanliness, amenities, property conditions & facilities
Perfecto segun lo esperado
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Only stayed one night but it looked like a nice hotel to stay for several days. Only slight drawback was the location which is a bit of a walk out of town up a steep hill. Room was clean and comfortable, nice shower. Breakfast excellent and reception staff very friendly and helpful.
Stayed 1 night in Jun 2025

8/10 Good

Raffaele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Abbastanza soddisfatto
Stayed 3 nights in Jun 2025

10/10 Excellent

Minke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wij hebben een top week gehad.
Stayed 7 nights in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay. Staff was very kind, and the restaurant had some really good food. Definitely recommended
Stayed 3 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estancia inmejorable. El personal del comedor excelente.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Location not suitable for main attractions too far away.
Stayed 2 nights in Jun 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short break

Good location, nice hotel
Stayed 2 nights in May 2024

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait

Un très bon accueil, nous avons mangé au restaurant de l’hôtel le rapport qualité prix est bien nous regrettons un peu que les plats n’est pas eu d’accompagnement il faut compter entre 40 et 50 € par personne. La nuit de parking pour la voiture est à 22 €. La climatisation fonctionnait parfaitement. La literie exceptionnelle. Nous recommandons cet établissement
Stayed 1 night in Jun 2025

10/10 Excellent

Raisa

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel, moderno confortable para ir en familia, desayunos opcionales, hotel lujoso
Stayed 3 nights in May 2024

8/10 Good

Rolf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir haben uns insgesamt sehr wohl gefühlt. Das Personal ist wirklich sehr nett und hilfsbereit! Mit etwas Fußweg ist die Altstadt, die touristischen Hotspots und das Einkaufsviertel gut zu erreichen. Wir hatten einen einwöchigen Aufenthalt und hätten uns über einen Schrank im Zimmer (statt einer Kleiderstange) sehr gefreut.
Stayed 7 nights in Apr 2025

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my 4 th stay at this hotel. It is convenient and easily located. Parking is good and the metro is nearby. The staff are terrific and helpful. The lobby area and restaurant are very modern and nice looking. I highly recommend it.
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely nice hotel. Would stay there again!
Stayed 1 night in Feb 2024

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in May 2025

10/10 Excellent

Gerhard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr angenehmes Hotel.
Stayed 1 night in Sep 2023

4/10 Poor

Ryan

Liked: Cleanliness, amenities
Disliked: Staff & service
It may have happened only to me though the air condition on the ceiling flooded during the night and all my belongings soaked. The staffs were not as serious as I was. Disappointed
Stayed 2 nights in Jul 2025

8/10 Good

Florian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Stadthotel mit sehr guter Anbindung an die U-Bahn und an die City. Die Fahrt zum Flughafen dauert nur 10-15 Minuten. Das Hotel ist sehr sauber, das Personal freundlich. Die Auswahl beim Frühstück ist vielfältig und lecker. Die Preise für Getränke und Snacks an der Bar sind fair. Die Einrichtung im Lobby-Bereich sehr modern und einladend, die Zimmer an manchen Stellen etwas abgewohnt, aber aufgrund der Sauberkeit noch sehr gut. Tolles Preis-/Leistungsverhältnis. Wir können es nur empfehlen!
Stayed 4 nights in May 2025

10/10 Excellent

Grecia Irais

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel es muy lindo, sus instalaciones son cómodas y amplias. Las habitaciones son espaciosas y con todo lo necesario para una estancia placentera. El desayuno vale mucho la pena. Lo que no nos gustó es que el gimnasio no está incluido, previamente escribí para comprobar eso y nunca me hicieron mención de que se tenía que pagar por aparte.
Stayed 2 nights in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Occidental earlier as well and really liked the service and room. Would definitely stay there again.
Stayed 1 night in Feb 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good option in Bilbao

Nice hotel in Bilbao , not too far from city sightseeing and close to the airport
Stayed 1 night in Sep 2023

8/10 Good

Enza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of setvices offered by the hotel, supportive staff, well linked with the city center
Stayed 3 nights in Apr 2024