Big Bear Lake Spa Hotels

"Room was clean and stocked. They have a calendar of fun family activities. "

"The staff at this resort were very friendly and kind, but unfortunately the room itself didn’t meet expectations. The room was quite small, the split AC didn’t cool effectively, and the restroom was too tight. The outside amenities were okay, but nothing special. Overall, I wouldn’t choose to stay here again."

"Breakfast was good with pancakes and eggs. I wouldn't say it was eleborate spread but it was good enough. My family enjoyed it!"

"Very clean very nice place Excellent ambience Comfortable bed and nice bathroom Staff were very nice Easy free parking"

"Amazing view! "

"The room was clean, everything worked, very beautiful, the staff is welcoming and friendly. But unfortunately, we were not warned that the jacuzzi and swimming pool did not work, that's what we went for. You need to warn the guests about it. And so everything is fine."

"This property was a perfect 10! From the well appointed kitchen in the condo, to all the activities on site for the family members of all ages, we will be staying here again!"

"Quite possibly the worst, most unsafe hotel experience I have ever had, which includes hotels in India and hostels in Spain and Italy, as well as many fine properties as well. We discussed using our fireplace with the manager, who gave us no reason to doubt doing this; having a fire is one of the highlights of staying in the mountains in winter. However, once we started the fire, the smoke alarm in the master bedroom went off, despite the flue being open and several windows being cracked. When we called the manager and asked him to take a look, he was unwilling to do so. Instead, he offered us to change rooms, in the middle of the night, with young children. Later after discussing this with other folks in town, the consensus was that the back flow of smoke into the room was likely due to a dirty, poorly maintained chimney. My children weee frightened by the smoke entering our room. It was so bad that we took the logs and embers outside and disposed of them in the snow, to remove all trace of smoky wood from the room. The poor maintenance and attitude of the property were in my opinion unconscionable. I don’t recommend staying here, and certainly don’t use the fireplace. "

"Toilet was leaking and the bath tub had water in it when we arrived"