Hotel Mesra Haiwan Kesayangan di Berwyn

"Room was dirty and in over all poor condition. Overall it has been my worst experience with residence inn. I will not be back here again. "

"We arrived to an overbooked hotel, and the manager basically threw the desk crew under the bus and switched a bunch of reservations around without letting guests know ahead of time. Pure, unpleasant chaos. Cheri, who was left with this mess, worked very hard to support me and get my booking back. She was kind, professional and empathetic. I really appreciate her and the Hilton Garden Inn is very lucky to have such a poised employee . Also, shout out to Winston at the desk who was also...

"Great location, the owners are doing a great job"

"Our stay was pretty good. no big complaints, we were literally there for one night we left at 4:00 a.m. the staff was friendly, there were no wine glasses in our room so I called the front desk and ask for glasses, they brought it up super fast I appreciated that. The room was clean.the only issue was that the oven doesn't stay seal so you continuously have to hold it in order for it to to bake. The record player doesn't work but overall everything was up to par. Thanks I'll definitely stay...

"Place was clean and friendly... beds were not that comfortable though- hard mattress. Toilet seat was broken as well"

"The first day I checked in the young man at the desk was very sweet, pleasant and welcoming. The next morning the guy at the desk barely wanted to do his job. The young lady during breakfast was nice but watched everything you took. I was uncomfortable trying to select breakfast and top of having very minimal to eat. The maintenance gentle was very helpful when it came trying to fix the tv. The shower head is disgusting and hasn’t been cleaned in probably years. You can tell that the bare...

"All staff we interacted with was gracious & helpful. Breakfast very good. Room and building nicely kept. Room was not well lit and water in shower cool at best. "

"The breakfast was awful. The rooms bed was uncomfortable . It was very noisy &we were woken up several times in the night very loud banging right above our room.."