Carretera de Guipozcoa, km 5, Berrioplano, Navarra
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Wonderful hotel and staff, our stay was very pleasant, do not miss the restaurant, the food was extremely fresh and oustandingly prepared.
Matthew
Stayed 2 nights in Mar 2024
Response from Hotel Luze el Toro on 1 Apr 2024
Dear valued guest,Thank you ever so much for taking the time to share your kind words with us. We are truly delighted to hear that your stay at our hotel was wonderful and that you found it to be a pleasant experience.Your compliments regarding our staff and facilities are greatly appreciated. We strive to provide exceptional service to all our guests, and it brings us joy to know that we succeeded in making your stay memorable.We are thrilled that you enjoyed dining at our restaurant and that you found the food to be extremely fresh and outstandingly prepared. Our culinary team takes great pride in delivering delicious and high-quality meals, and it's wonderful to hear that you had such a positive dining experience.Once again, thank you for choosing to stay with us. We look forward to welcoming you back for another enjoyable stay in the future.Warm regards,
Estimado Calum,Gracias por confiar en Hotel Luze El Toro y elegirnos para su estancia en Pamplona.Esperamos darle la bienvenida nuevamente en el futuro y ofrecerle otra experiencia memorable. Saludos cordiales,
What an amzing find, unbelievable value in a really classy place
Staff are amazing, food is excellent
Maurice
Stayed 1 night in Nov 2023
Response from Hotel Luze el Toro on 12 Nov 2023
Dear Maurice,Thank you so much for your kind words! We're delighted to hear that you found our place to be an amazing find and that you appreciated the value and class we aim to provide. Our staff works hard to ensure a memorable experience for our guests, and it's rewarding to know that their efforts are recognized. We're also thrilled that you enjoyed our excellent food. We look forward to welcoming you back and providing another fantastic experience in the future. If there's anything specific you loved or any suggestions you have, feel free to share. Safe travels
We stayed for one night with our two dogs, we were heading off the next morning to Costa Blanca
The breakfast was varied and tasty
I would certainly recommend this hotel
Mal
Stayed 1 night in Oct 2023
8/10 Good
Robert
11 Oct 2023
Liked: Cleanliness, staff & service
The hotel stay overall was a good one. The room, staff, cleanliness, bar, food/breakfast and outside seating area were all very good. Pamplona isn't easy to get into unless you have a car. As an older property the rooms soundproofing isn't great.
A beautiful quiet property with lots of charm. Dinner on the terrace was very nice but the buffet breakfast was not very good. We paid more for it than at any other hotel on our trip but the selection was much smaller. The staff was very friendly and helpful.
Dear Mr.PeterFor the entire Mister10 team at Pamplona El Toro Hotel & Spa it has been a pleasure to have you with us and make your stay perfect.We appreciate that you take time to rate us.We hope to see you again in the future, we wait for you with the best of our smile.Greetings from Mister10
8/10 Good
Steve
11 Jul 2023
Steve
Stayed 1 night in Jul 2023
Response from Mr. 10 on 29 Jul 2023
Dear Steve,Thank you for choosing us for your stay in Pamplona and for your evaluation. For all of us it was a pleasure to assist you during your stay at hotel Pamplona El Toro Hotel & Spa.Anything else could make us happier than receive you again son.Greetings from Mister10.
Dear M.KlevisarThank you for choosing us for your stay in Pamplona and for your evaluation. For all of us it was a pleasure to assist you during your stay at hotel Pamplona El Toro Hotel & Spa.Anything else could make us happier than receive you again soon.Greetings from Mister10.
A one night stop off en route home to UK. We had hoped to walk into Pamplona and explore but it was further than we realised and a bit too hot for our dog. Lovely hotel, obviously a popular wedding venue. Good parking and nice food for supper. Bar/cafe service during the afternoon was slow/hard to find a member of bar staff.
Katherine
Stayed 1 night in Jun 2023
Response from Mister 10 on 29 Jul 2023
Dear Katherine,For the entire Mister10 team at Pamplona El Toro Hotel & Spa it has been a pleasure to have you with us and make your stay perfect.We regret that the restaurant service did not come up to your expectations and we will study the way to improve this ServiceWe hope to see you again in the future, we wait for you with the best of our smile.Greetings from Mister10
The hotel doesn't have an elevator, so be prepared to carry your luggage yourself. Personnel sometimes forgets to bill you for certain things, so budget for extra waiting time at check-out. The cost of spa is not included in the price of stay (even if you are staying in a suite), so you will need to pay extra to use it. Breakfast is very poor in terms of choice and quality.
Azamat
Stayed 1 night in Jun 2023
6/10 Okay
Elena
1 Jun 2023
Liked: Cleanliness
The property is in the middle of nowhere. When we checked in we have not been explained anything about facilities and we didn’t use them. We didn’t know about the sauna until check out
Excellent location but quite a way out from Pamplona
John
Stayed 1 night in May 2023
Response from Mrs. 10 on 29 Jul 2023
Dear Mr.PeterFor the entire Mister10 team at Pamplona El Toro Hotel & Spa it has been a pleasure to have you with us and make your stay perfect.The hotel is located in a relaxing and peaceful place, nevertheless is just 10 minutes away from the city.We hope to see you again in the future, we wait for you with the best of our smile.Greetings from Mister10
The staff very friendly, quick check in, facilities are great, it was my first time staying at this property and definitely recommend it and if needed we will return.
We loved this property! It was so quiet and beautiful after a long couple of days in the city. The staff was wonderful and we wished we had spent more time there.
Hope to come back again some day!
Lovely building, excellent breakfast. The decor, and the friendly staff, make it feel warm and inviting; it could so easily have felt dark as it’s a such an old building. Peaceful countryside setting.
A truly exceptional hotel, full of character and history, very friendly staff and ideal for the motorway. Definitely on our list for our next trip to Spain from the UK.
Christine
Stayed 1 night in Mar 2023
Response from Mister10 on 7 Apr 2023
Dear Christine, We are very glad that you had a great experience in our hotel. We also would like to thank you for your kind review regarding our pet friendly policy, we understand that they are part of the family. We are happy to hear that you enjoyed our spacious facilities and our gastronomy. We hope that you visit us soon, Kind regards
10/10 Excellent
Gwen
15 Mar 2023
Gwen
Stayed 1 night in Mar 2023
Response from Mister 10 on 7 Apr 2023
Estimado Fernando,Muchas gracias por su valoración . Reciba un cordial saludo,
Dear Paul, Thank you very much for choosing to stay at Pamplona El Toro Hotel&SPA.We hope that we will have the opportunity to welcome you back to our hotel very soon.We do not understand your assessment, it does not tell us why, we are at your disposal, each assessment for us is a help to improve day by day.Greetings from Pamplona
Very helpful and caring staff, excellent room, great hotel, Pamplona is a beautiful city, well worth a visit
Ian
Stayed 2 nights in Sep 2022
Response from Mr.10 on 19 Sept 2022
Dear Ian,Thank you for choosing our hotel for your stay in Pamplona and we really appreciate your positive comments and hope you had a nice time,Kind regards,
Dear Adrian,Thank you for choosing our hotel for your stay in Pamplona and tell you that our hotel has a large outdoor terrace to sit or have a drink.Kind regards,
10/10 Excellent
Mrs L
25 Aug 2022
Mrs L
Stayed 1 night in Aug 2022
Response from Mr. 10 on 29 Aug 2022
Estimada Señora,Gracias por haber elegido nuestro hotel para su estancia en Pamplona y le agradecemos la excelente puntuación que nos ha brindado.Atentamente,
10/10 Excellent
Christopher
25 Aug 2022
Christopher
Stayed 1 night in Aug 2022
Response from Mr.10 on 29 Aug 2022
Dear Chirstopher,Thank you for choosing our hotel for your stay in Pamplona and we really appreciate your good score about our hotel.Kind regards,
Gorgeous hotel in old rustic building with amazing modern decor inside. Very nice breakfast with lots of options in very pleasant eating area. Great service in great location. Stayed here 2 nights and loved it.
Marilyn
Stayed 2 nights in Jul 2022
Response from Mr. 10 on 11 Aug 2022
Dear Marilyn,
Thank you for choosing our hotel for your stay in Pamplona.
We are really glad that you had a nice time with us and we appreciate your positive comments.
Kind regards,
8/10 Good
Juan
Travelled with family, Travelled with group
18 Jul 2022
Liked: Staff & service
Not far from Pamplona.
Free parking.
Friendly staff.
Juan
Stayed 3 nights in Jul 2022
Response from Mr. 10 on 19 Jul 2022
Dear Juan,
thank you for chosing our hotel for your stay in Pamplona and for your positive comments.
Kind regards,