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"We checked in and someone else was already checked in our room. Their stuff was in a desk. I brought it down to the front desk and explained the situation. Yet we got knocks on our door by the police at 1:00 AM. I had to explain myself when I already did when I checked in. I had to prove it was my room and I had an actual key and show my id. Complete safety hazard. Luckily I could lock door room from inside. They double booked our room."

"Place was very clean, room was luxurious with plenty of space, I felt like I hit a jackpot. Unfortunately, there was a limit on nearby restaurants, but that's not the hotel's fault. When I turned on the tv, it couldn't provide me with any channel info so that didn't help me figure out what to watch, but as I had my laptop and tablet, that didn't matter"

"Did not have a hot tub or use laundry service. "

"The gym is equipped with the state of the art equipment that are functional and well maintained. Room 801 is spacious, clean and quiet. The refrigerator, microwave and television worked and clean. The staff outstanding, knowledgeable and helpful. An idea place to stay when in Richmond, VA."

"It was great!"

"Great outdoor area, plenty of tables to enjoy, room was large and comfortable"

"We were really glad to have the chance to visit your hotel again. Room 801 was very nice despite the lack of a view. Valet and front desk staff very pleasant. Only issue was the bathroom door needs fixing. It would not close without being jammed/pushed hard. If we had been there for more than a night we would have requested a repair or room change. Thank you and hope to return soon. "

"The pool was not available and the room was not vacuumed. "

"Room was disgusting. Food in the refrigerator, nasty, sticky floors, crumbs from food still on floor. Just a garbage hotel. 0/10"