4/10 Lemah
Francine
Pengembara perniagaan, Mengembara bersama keluarga
2 Feb 2026
Tidak sukakan: Kemudahan, keadaan hartanah & kemudahan
It's not very welcoming when you have to walk through a group of smokers whose smoking area is outside in front of the main entrance .
The Attendant at the front desk that registered me & my family not friendly or kind least to say welcoming. I asked the attendant may I have an extra set of towels because usually when I come with my family (4) I always have to ask for extra towels cause there is NEVER enough towels for (4) people. The attendant was very controversial, not wanting to give extra towels. I asked who should I call to ask for extra towels , housekeeping ? He stated he didn't .know. They had just bought the Hotel. I went to my room and found there was only three sets of towels. Our toilet was constantly running, lights in bathroom continually blinking and carpet had large shredded torn hole. Beds were clean and Thank GOD we had heat. I did return to the front desk and told the same unkind, unfriendly, not welcoming front desk attendant I needed some towels. He just happen to have a set of towels sitting at the front desk. We also reported the constantly running toilet in which no one came to fix during our two day stay, blinking bathroom lights and torn shredded carpet. We never receive a apology or any action to take care of our room tissues. POOR SERVICE and POOR condition of room. I do not recommend anyone to stay & I will never stay again
Francine
Menginap 2 malam pada Jan 2026