Hotel Mesra Haiwan Kesayangan di Bermuda

"My stay was disappointing. I had to wait until 4 PM to check in because my room wasn’t cleaned. The hotel seems to cater mostly to blue-collar workers, with many work trucks in the parking lot. One major issue is that rooms are only cleaned once a week, which was not disclosed when booking. This should be clearly stated so guests know ahead of time. The internet is very poor, especially if you need it for work, and the front desk said there was nothing they could do. Overall, the hotel did not...

"Good location for our needs "

"Great location off 95"

"Hallways were extremely dirty, trash lying on the carpet. Sheets on the bed were stained as well as pillow cases. TV would freeze every few seconds. Water pressure in shower was extremely poor. On our last day I also saw a roach on the mirror. Would not recommend staying here."

"Breakfast complementary rooms were clean. Staff were friendly. There was only this one lady(staff she was knitting )that spoke to everyone except for me and my family, and my child dropped the piece of paper, not noticing, but the lady picked it up so aggressively as if she was aggravated with us being down there eating breakfast"

"Check-in staff was very helpful"