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Mercure Hotel Berlin City West

4.0 star property
Where urban style meets natural beauty.

Choose dates to view prices

Experience the upscale charm of Mercure Hotel Berlin City West, where a serene garden and terrace await. Guests praise the hotel's overall value, helpful staff, and excellent condition. Enjoy lunch or dinner at WEINLOUNGE restaurant or relax by the seasonal pool with a drink from the bar.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is RM289
RM332 total
includes taxes & fees
21 Jun - 22 Jun

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About this property

Mercure Hotel Berlin City West

  • Upscale hotel near Messe Berlin
  • At Mercure Hotel Berlin City West, you can look forward to a terrace, a garden and a hair salon. The on-site Regional cuisine restaurant, WEINLOUNGE, offers lunch and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
  • Other perks include:
    • A seasonal outdoor pool
    • Free self-parking and extended parking
    • Buffet breakfast (surcharge), multilingual staff and a lift
    • A front desk safe, a computer station and a gift shop
    • Guest reviews say good things about the overall value, helpful staff and overall condition
  • Room features
  • All 119 rooms include comforts such as air conditioning and separate sitting areas, in addition to thoughtful touches such as free WiFi and safes. Guests reviews say good things about the clean rooms at the property.
  • Other conveniences in all rooms include:
    • Recycling, LED light bulbs and eco-friendly cleaning products
    • Bathrooms with eco-friendly toiletries and shower/bath combinations
    • TVs with satellite channels
    • Separate sitting areas, electric kettles and daily housekeeping

Awards and affiliations

  • Eco-certified property
  • This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Bar (on property)
Holiday Inn Berlin City West by IHG
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  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
7.8 out of 10, Good, 772 reviews
The price is RM345
RM397 total
includes taxes & fees
24 May - 25 May
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 23.0 per stay.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 19 per person
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 23.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Frequently asked questions

Does Mercure Hotel Berlin City West have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Mercure Hotel Berlin City West?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Mercure Hotel Berlin City West on 21 Jun 2026 start from RM289, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Hotel Berlin City West pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Mercure Hotel Berlin City West?

Self-parking and extended parking are free at this property; nearby parking is also free.

What time is check-in at Mercure Hotel Berlin City West?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Mercure Hotel Berlin City West?

Checkout is at noon.

Where is Mercure Hotel Berlin City West located?

Located in Spandau, this hotel is 1.9 mi (3.1 km) from Lasergame Berlin and 2.8 mi (4.5 km) from Messe Berlin. Schloss Charlottenburg and Classic Remise Berlin are also within 3 miles (5 km). Siemensdamm U-Bahn is only a 2-minute walk and Rohrdamm U-Bahn is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.6

Good

7.8

Cleanliness

7.0

Location

8.2

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 255 out of 1001 reviews
Rating 8 - Good. 402 out of 1001 reviews
Rating 6 - Okay. 226 out of 1001 reviews
Rating 4 - Poor. 79 out of 1001 reviews
Rating 2 - Terrible. 39 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Kasper Thor

Liked: Cleanliness, staff & service, amenities
Great service from the reception, nice rooms.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Jaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time, staff was great, food was great, rooms were nice
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Turkiye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, very friendly staff.
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great there is 24h checkin, nice staff, comfortable room and great washing room.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Anna

Liked: Cleanliness, staff & service, room comfort
Hotel is old and cannot hide it but everything works as expected. Bathroom is a little bit creepy. Room was clean and the staff was nice and helpful.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Rodelio

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect and very helpful Staff
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Shenglin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice staffs
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Ngoc

Liked: Cleanliness, staff & service, property conditions & facilities

A lot for your money

Great location with underground just outside. Clean and staff very helpful. Best price in Berlin and even free parking and Wi-Fi, amazing! Will be coming back and would highly recommend.
Stayed 1 night in Mar 2024
Verified

6/10 Okay

SE WOONG

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
staff is very kind but room is little dirty
Stayed 3 nights in Feb 2024
Verified

8/10 Good

Ángel

Liked: Cleanliness, staff & service, amenities
it was a good. expirence, everything in order. in very quiet surroundings
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Maxwell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff in the evening. He let me park my e-bike in the courtyard and loaned me a phone cable. I can recommend it as a base in West Berlin.
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Andreas

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Somewhat outdated but comfortable

Comfortable hotel in West Berlin. This hotel feels past its prime and would need remodeling and a serious paint job. But despite that, rooms are comfortable and the bed is fantastic. There is plenty of parking space in the street near the hotel. And the hotel is located a block away from a delicious bakery named U-Bäck. Downtown Berlin is about 25 minutes away by car. There is also a subway stop next to the hotel. Nice staff.
Stayed 7 nights in Sep 2024
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Checking in went fine but they charged us a "tourist tax" which were never mentioned while booking. The breakfast were sub-par, mainly because of the slim selection, for example no bacon but hotdogs. The lock on the door didn't work, but otherwise the room were what one can expect from the priceclass. Good service from the staff.
Stayed 4 nights in Jul 2024
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities

Very expensive for what it is.

This hotel was very expensive for what it was. When we arrived in our room, there was no shampoo or shower gel in the dispensers. I had to ask at reception twice before they were filled. The hotel is located quite far from the centre of Berlin. The swimming pool is not heated and is too cold to enjoy, even on a warm day as it was during our stay. We were the only people in the pool and could only stay in for a couple of minutes before we had to get out due to the low temperature. The wifi is very poor. It is incredibly slow and only worked intermittently. I can't comment on the breakfast as it was not included with our stay (despite the high cost of our room) and was too expensive to pay for separately, so we decided to eat elsewhere. The room was a good size and fairly comfortable, but I can't really recommend this hotel for the reasons mentioned above. If it had been cheaper, it would have been worth it, but not for the price we paid.
Stayed 4 nights in Jun 2024
Verified

6/10 Okay

Bridget

Liked: Cleanliness, amenities
Generally the hotel was well placed in Berlin with underground nearby and buses local. Breakfast was good, but expensive in comparison to local cafes. The room was comfortable and clean, but in need of an upgrade in decor, eg. the power shower was lovely, but there was no closing door, so potential for flooding. The staff changed often, some were really helpful, others not, so inconsistent. It was too cold to use the outdoor pool, which is very enticeing in the photographs. Overall, we would stay there again, a good experience.
Stayed 7 nights in May 2026
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good stay, the hotel was good but not great but did the job as we were only staying for a few days. Breakfast was good and the staff were all very helpful even with the language challenge
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay convenient to get to the Olympiastadion and helpful staff
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Xander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and nice hotel with all what you need for a short stay
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking in fron of hotel. U bahn across street. One you have a have a handle on it easy to get around.
Stayed 3 nights in Oct 2025
Verified

6/10 Okay

Kaj Søholm

Liked: Cleanliness, property conditions & facilities
Quiet. Next to U-Bahn Station. Free parking around the hotel.
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
After being there it want the right place to visit Berlin, just a little too far away, but the price reflected that, disappointed that the thing that were advertised weren’t available, although they said the hotel was full, the bar was not open at all during the stay, the advertised access to the gym was not available as they had stopped that, that should be changed. The hotel was ok, but not really nice location. At a £100 pounds a night it was ok.
Stayed 3 nights in Sep 2025
Verified

6/10 Okay

Tom

Liked: Cleanliness
Apart from being close to the subway, there is nothing much positive about the hotel. Rooms are old, bed and pillows are very soft, bad internet connection (maybe we were in a far corner room). Paid breakfast is just okay. Least value for money
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Shivendu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 3 nights in Dec 2023
Verified

4/10 Poor

Jason

Liked: Cleanliness, staff & service
It was great, but the WiFi in the rooms didn’t work
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Monaem

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Dec 2024