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Reviews of Beppu no OYADO Kagaya

2.5 out of 5
Beppu no OYADO Kagaya
3-12-14 Kitahama, Beppu, Oita-ken

Reviews

8.4

Very good

Rating 10 - Excellent. 30 out of 66 reviews" "
Rating 8 - Good. 25 out of 66 reviews" "
Rating 6 - Okay. 6 out of 66 reviews" "
Rating 4 - Poor. 3 out of 66 reviews" "
Rating 2 - Terrible. 2 out of 66 reviews" "

8.4/10

Cleanliness

9.2/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

ISAAC

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Irina

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We enjoyed hot spring saunas
Stayed 2 nights in Apr 2023

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a perfect hotel for me. As an international traveler, unfamiliar with possibly fancy Ryokan customs, this inn had a very welcoming and relaxed feel. My name on the board at the entrance upon check-in was a lovely touch. Several of the staff were bilingual, which I definitely don't take for granted, and extremely helpful, and went out of their way to answer lots of questions. The reservation system for the baths was genius and simple. Being a bit older, less able to tolerate very hot water for long periods, and a bit self conscious, I really appreciated the opportunity to take private baths. I tried all of the three baths over the two night stay. The rock bath was very beautiful, but my favorite was the outdoor bath, especially with cool air temperatures at 6am. With older bones, I doubled up the futon. Carefully opening the window screen, I could even see the sea from my room, and ditched my day 1 sightseeing plans in favor of a day at the beach - in Nov! All in all, a really wonderful way to wind down my action packed trip in Japan. Thank you Kagaya and staff!
Stayed 2 nights in Nov 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good experience
Space is big, the owner is very kind and service is good. Walking distance about 10 minutes from train station. Near to shopping area.
Stayed 2 nights in Sep 2019
Response from dai on 30 Oct 2019
Thank you very much. We are looking forward to seeing you again.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hosts, amazing baths, free coffee — the BEST experience. Would definitely go back.
Stayed 1 night in Oct 2019
Response from dai on 30 Oct 2019
Thank you very much. We are looking forward to seeing you again.

4/10 Poor

Verified traveller

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Tiny room, next door to a shared bathroom (boys and girls) had to walk by urinals to get to toilet room. No shower or bath on the floor - had to reserve the onsen on separate floor to get a shower. Then futon and pillow. No sign outside the building so walked past it twice before realizing it was the hotel
Stayed 1 night in Oct 2019
Response from soga on 5 Oct 2019
To customers Thank you for pointing out that the signboard is difficult to see. In the future, the signboard will be easier to see and improve. The inn has three hot springs. All are reserved hot springs. I will explain it at check-in. I will explain from the beginning that it is not a bed. Sorry for the inconvenience. Thank you for your understanding. Beppu Oyado Kagaya Representative Soga

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Japanese heaven
Brilliant services and close to everything. 5 star.
Stayed 2 nights in May 2019
Response from Kagaya on 27 May 2019
Thank you for using it. I am honored to praise you. We look forward to your next visit.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
I'd stay there again
I'd say it's a solid 3.5 star facility. I liked the location and they have three different "onsen" spa rooms available to the guests. Breakfast was good, too!
Stayed 1 night in May 2019
Response from Kagaya on 27 May 2019
Thank you for using it. I am honored to praise you.

10/10 Excellent

Aimee, UK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is fantastic if you are looking for a very authentic Beppu experience. The futons are comfortable, yukatas and slippers are provided for you to borrow and the baths there are wonderful. The room was well kept and clean, as were the baths and facilities. My husband and I had a wonderful time.
Stayed 1 night in Mar 2019
Response from Kagaya on 4 Apr 2019
thanks you looking forward to seeing you coming again

10/10 Excellent

Sebastien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Response from Kagaya on 23 Mar 2019
有難うございます。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. 3 hot springs fed private baths. We were able to communicate well and very accommodating.
Stayed 1 night in Nov 2018
Response from ai on 1 Dec 2018
この度のご宿泊誠にありがとうございました。 あまりお構いもできず申し訳ございません。 また別府に来ることがありましたら遊びにおいでください。 スタッフ一同心よりお待ちしております。

8/10 Good

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with 3 different baths
Great location is an easy 10 minute walk from Beppu Station or 2 minutes from nearby bus stops. Traditional but dated tatami rooms. Three different baths make for a fun onsen stay but they have to be signed up for in advance in one hour long segments for individuals or couples. There is a 150 yen mandatory fee for the baths that I was unaware of ahead of time but well worth the three different baths: outdoor, brick and stone. Spotty wifi in the busy evenings. Attentive service.
Stayed 1 night in Oct 2018
Response from dai on 31 Oct 2018
Thank you for staying with us now. Also please come and visit when you come to Beppu. We are waiting for you from the same staff.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good onsen experience
My stay (one night) was very interesting. I wanted to try out one of the many hotels/ryokans in the famous Beppu hot springs locale. It was a family run small hotel (more like a ryokan if it had meals) and the staff were very accommodating. The room I stayed was large and clean with standard welcoming tea set. It also had a private toilette. There were three types of spas in the hotel. All were arranged for private use which was reassuring for those guests not used to sharing. The onsen themselves were relatively old but clean and functional. Overall it was a pleasant experience if you want to experience in house onsen hotel without costing an arm and leg. I would certainly stat there again.
Stayed 1 night in Dec 2017

6/10 Okay

Daiji, Jyotocho

Disliked: Property conditions & facilities
トイレ、洗面台が2階の離れから1階に下りないとなかった。洗面台が流しのみでものを置くスペースがなかった。トイレがオープンの為、小の用を足していると、別の客が来ると丸見え。(入口の鍵をするのかな？）
Stayed 2 nights in Apr 2024

8/10 Good

Youngjong

Stayed 2 nights in Nov 2023

8/10 Good

Naoki

Stayed 1 night in Oct 2023

8/10 Good

Naoki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

DOOHOE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

えりこ

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Shinichi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

6/10 Okay

MIKIO

Business traveller
Liked: Cleanliness
Stayed 1 night in Jun 2023

8/10 Good

TATSUKI

Liked: Staff & service
貸切風呂
お風呂が貸し切りで、気軽に入れました。 また北浜バス停からも近いので、福岡空港にもアクセスしやすかったです。
Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

4/10 Poor

????

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
老舗旅館の古さそのままで？て感じで 使い勝手わるすぎて参りました 宿泊費も高く最悪だけどスタッフは 丁寧に対応して下さいました。
Stayed 1 night in May 2023

10/10 Excellent

hajime

Stayed 1 night in May 2023

2/10 Terrible

yukitomo

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
部屋はカビ臭が酷い 風呂も変な異臭がする
Stayed 1 night in May 2023

8/10 Good

HAEJUN

Liked: Staff & service
Stayed 1 night in Mar 2023

10/10 Excellent

TAEWOO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋았어요~
Stayed 1 night in Mar 2023

10/10 Excellent

NORIO, Yokohama

Stayed 1 night in Feb 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
료칸체험 대만족!
직원분들도 친절하시고 큰욕탕들을 혼자쓸수있어 좋았다. 유카타도 입어볼수 있는 재밌는 기회에다 교통도 편리해서 여기저기 다니기 불편함 없었다. 단점은 층간소음이 조금 있는편이고 샤워하려면 욕탕을 예약해 씻어야한다는 점이다. 벳푸 전체에서 나는 유황냄새도 여행중에 감내해야 할지도..
유카타를 입을수있어 재밌는 기회였다!
벳푸타워,편의점 및 버스터미널 근방이라 교통도 편리해 최고!
깔끔한 다다미방을 쓸수있어 좋은경험!
Stayed 2 nights in Feb 2023

10/10 Excellent

CHIN-YUAN

Stayed 1 night in Jan 2023

4/10 Poor

Michiko

Disliked: Cleanliness, property conditions & facilities
貸し切りは良かったが、内装が気分が下がりました
Stayed 1 night in Apr 2022

10/10 Excellent

Yukako

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from dai on 4 Mar 2020
この度のご宿泊、誠にありがとうございました。また別府に来ることがありましたらお気軽にお越しくださいませ！スタッフ一同心よりお待ちしております。

6/10 Okay

Verified traveller

Stayed 1 night in Feb 2020
Response from dai on 5 Mar 2020
この度のご利用誠にありがとうございました。

2/10 Terrible

Chunte

Travelled with family
Disliked: Property conditions & facilities
設備簡陋老舊
Stayed 1 night in Jan 2020
Response from dai on 3 Mar 2020
很抱歉，这座建筑已经58岁了。 我们注意卫生。 将来将进行翻新。

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
風情がありとても良い
昔ながらの旅館。建物は古いですが風情があってとても良い。貸し切り風呂の岩風呂は最高です。何よりスタッフさんの対応がとても親切で快適に過ごせました！
Stayed 1 night in Jan 2020
Response from dai on 24 Jan 2020
ご宿泊ありがとうございました。 またいつでも遊びにお越しくださいませ！ スタッフ一同心よりお待ちしております。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019
Response from dai on 16 Dec 2019
thanks you.

10/10 Excellent

JOUNGWON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
겨울에 다시 가고싶어요
위치와 가격때문에 정한 숙소입니다. 처음 숙소 들어갔을 때는 별 기대하지 않았는데 스탭분들의 친절과 온천탕이 무척이나 마음에 들어 2일 머물면서 3가지 탕을 전부 이용했습니다.
Stayed 2 nights in Jun 2019
Response from kagaya on 22 Jun 2019
이번 숙박 대단히 감사합니다. 또한 방문을 기다리고 있습니다.

8/10 Good

chun lee kenny

Liked: Cleanliness, property conditions & facilities, room comfort
Ok
Stayed 2 nights in Jun 2019
Response from Kagaya on 18 Jun 2019
ありがとうございました

8/10 Good

yamato

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
安さはピカイチ！
快適でしたが、お風呂が少し古かった
Stayed 1 night in May 2019
Response from Kagaya on 18 Jun 2019
ご宿泊誠にありがとうございました。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2019
Response from Kagaya on 9 May 2019
ご利用ありがとうございました。

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in May 2019
Response from Kagaya on 9 May 2019
ご利用ありがとうございました。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no problems
Stayed 1 night in Apr 2019
Response from Kagaya on 7 May 2019
ご利用ありがとうございました。

8/10 Good

TingChun

Liked: Staff & service, property conditions & facilities, room comfort
很有年代感的溫泉旅社
靠海邊的溫泉旅社，也是我們這次旅行房間最便宜也最大間的一晚（有兩層樓，兩間廁所xD）。旅館感覺得出來很有年代感，有種住阿公家的氛圍。老闆老闆娘很親切！如果泡湯的空間能稍微翻新就更好了！
Stayed 1 night in Apr 2019
Response from Kagaya on 27 May 2019
ありがとうございました。

8/10 Good

KYUNGHEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ありがとう 加賀屋さん
韓国から娘の大学卒業を見にきて３日間泊まっていた家族です。 帰国のため、朝早く出発しなければならなかったので 挨拶も出来ずに出てきてしまいました。３日間お世話になりました。 ３種類の温泉にも思う存分に入らせていただきました。 体も心も癒された気がします。 何もかも新しく切り替えるのが能じゃありませんね。 時間の跡が残っている旅館でありつづけてほしいものです。 スタップの皆様ありがとうございました。
Stayed 3 nights in Mar 2019
Response from Kagaya on 26 Mar 2019
この度のご宿泊誠に有難うございました。 朝、お見送りが出来ずに申し訳ございません。 お客様のさらなる発展をお祈りしております。 別府に来ることがございましたら遊びに来てくださいね。スタッフ一同心よりお待ちしております。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
無題
朝食の少なさが残念。しかし、居心地はいい。
Stayed 1 night in Feb 2019
Response from Kagaya on 24 Feb 2019
ありがとうございました。

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
every good price, very kind servic, th wonderful place, i was happy inis hotel.
Stayed 1 night in Feb 2019
Response from Kagaya on 16 Feb 2019
ありがとうございました。 またのご利用をスタッフ一同心よりお待ちしております。

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
벳부 시내 바닷가에 비교적 가까우면서도 온천 전세탕을 이용할 수 있는 곳이라서 매우 좋았습니다. 직원들도 모두 친절합니다. 아침 식사는 좀 아쉽긴 했지만 편의점이나 여타 식당이 가까이 있어서 편의성이 좋습니다. 벳부 시내를 관광하면서 일본의 전통 료칸을 이용하고 싶으신 분들에게 적극 추천합니다.
Stayed 1 night in Jan 2019
Response from Kagaya on 12 Feb 2019
ご利用ありがとうございました。

8/10 Good

Hyein

Liked: Cleanliness, staff & service, property conditions & facilities
친절하고 위치가 좋으나 낡음
Stayed 2 nights in Feb 2019
Response from kagaya on 12 Feb 2019
ご利用ありがとうございました