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Worth Hotel i have ever been at doubbled cheacked if i could make a,late cheack in. When i arrived the hotel was closed i hunked in the horn of my car until the owners woke up. 1 hour outside freezing trying to call expedia for help.
It was terrible ruined my wjole vacation tjis hotel shoukd be closed down.
Verified traveller
Stayed 1 night in Jan 2019
Response from Paolo on 27 Jan 2019
Gentilissima Jasmin Nimrodi, ci dispiace se ha riscontrato problemi presso la nostra struttura, ma quello che ha scritto vale la pena di essere chiarito, perchè noi siamo un agriturismo a conduzione familiare e non siamo aperti tutta la notte con il portiere , proprio per questo abbiamo messo su expedia un orario di cheack in dalle 10.00 alle 14.oo oltre al quale se un cliente ha esigenze diverse basta mandare un messaggio e noi ci organizziamo, cosa che lei non ha fatto ed è arrivata alle ore 00,30 del giorno dopo trattando addirittura molto male chi si è alzato per venire ad accoglierla. La sua recensione poco ci interessa visto da chi arriva, ma le consiglio per le prossime volte che prenoterà in altri hotel di avvisare se arriva fuori dal tempo del cheackin
Dear Jasmin Nimrodi, we are sorry if you found problems at our facility, but what you wrote is worth to be clarified, because we are a family-run farm and we are not open all night with the porter, for this we have put on expedia a cheack time in from 10.00 to 14.oo over which if a customer has different needs just send a message and we organize, which she did not and arrived at 00.30 the day after dealing even very bad who got up to come to welcome her. His review is of little interest to us from those who arrive, but I recommend it for the next time he will book in other hotels to warn if it comes out of cheackin time
Struttura molto familiare con ambiente gradevole. Resta però un po' obsoleta e minimale
Verified traveller
Stayed 1 night in Jun 2019
4/10 Poor
Verified traveller
5 Feb 2019
Disliked: Staff & service, room comfort
You get what you paid for
Host speaks limited English. The room they gave me the 1st night was quite horrible. Too cold and the heater didn't work properly. The room they changed the other night, the heater worked too much this time. Too dry to get a sore throat. Overall not recommended.
Gentilissimo Ospite, grazie per la sua fantastica recensione, siamo contenti che si sia trovato bene presso di noi e speriamo di riaverla nostro ospite in futuro. Un abbraccio