Fitness facility

Reviews of NUO Hotel Beijing

5 out of 5
NUO Hotel Beijing
2A Jiangtai Road, Chaoyang District, Beijing, Beijing

Reviews

9.6

Exceptional

Rating 10 - Excellent. 315 out of 394 reviews" "
Rating 8 - Good. 63 out of 394 reviews" "
Rating 6 - Okay. 12 out of 394 reviews" "
Rating 4 - Poor. 2 out of 394 reviews" "
Rating 2 - Terrible. 2 out of 394 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Rosa, Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property but unfortunately the non-smoking policy is not reinforced consistently. My room had a strong cigarette smell which did not go away in the time I was there (2 nights). I arrived past midnight and was too tired to request another room.
Stayed 2 nights in Mar 2024
Response from NUO Hotel Beijing on 8 Apr 2024
Thank you for choosing NUO Hotel Beijing. It was our great pleasure to craft a delightful experience for you. Chinese hospitality is part of NUO brand essence. We will do our best to make your future experience with us even better.

10/10 Excellent

Eliyahu

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from NUO Hotel Beijing on 12 Mar 2024
Thank you for choosing NUO Hotel Beijing. It was our great pleasure to craft a delightful experience for you. Chinese hospitality is part of NUO brand essence. We will do our best to make your future experience with us even better.

10/10 Excellent

Strong

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from NUO Hotel Beijing on 2 Jan 2024
Thank you for choosing NUO Hotel Beijing. It was our great pleasure to craft a delightful experience for you. Chinese hospitality is part of NUO brand essence. We will do our best to make your future experience with us even better.

10/10 Excellent

Araksya

Stayed 12 nights in Sep 2023
Response from NUO Hotel Beijing on 25 Sept 2023
您好!感谢选择北京诺金酒店,很荣幸为您带来愉悦体验。代表“中式文化”与“热情好客”的瓷瓶是诺金品牌的标志,酒店整体设计演绎“现代明”风格,将明代文人文化和现代艺术巧妙结合。我们将继续提供优质服务,带来始终如一的中华待客之道,诚挚期待您的下次莅临。

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from NUO Hotel Beijing on 11 Sept 2023
您好!感谢选择北京诺金酒店,很荣幸为您带来愉悦体验。代表“中式文化”与“热情好客”的瓷瓶是诺金品牌的标志,酒店整体设计演绎“现代明”风格,将明代文人文化和现代艺术巧妙结合。我们将继续提供优质服务,带来始终如一的中华待客之道,诚挚期待您的下次莅临。

8/10 Good

Xiaopeng

Stayed 3 nights in Aug 2023
Response from NUO Hotel Beijing on 25 Sept 2023
您好!感谢选择北京诺金酒店,很荣幸为您带来愉悦体验。代表“中式文化”与“热情好客”的瓷瓶是诺金品牌的标志,酒店整体设计演绎“现代明”风格,将明代文人文化和现代艺术巧妙结合。我们将继续提供优质服务,带来始终如一的中华待客之道,诚挚期待您的下次莅临。

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing visit and property. Concierge is the best.
Stayed 4 nights in Jul 2023
Response from NUO Hotel Beijing on 17 Jul 2023
Thank you for choosing NUO Hotel Beijing. It was our great pleasure to craft a delightful experience for you. Chinese hospitality is part of NUO brand essence. We will do our best to make your future experience with us even better.

10/10 Excellent

Devreaux

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021
Response from 北京诺金酒店 on 4 Jan 2022
感谢您的入住及对酒店的认可,期待您再次光临。

10/10 Excellent

Hamed

Stayed 3 nights in Oct 2021

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021
Response from NUO Hotel Beijing on 28 Jun 2021
感谢您对北京诺金酒店的认可。期待您的再次光临。

10/10 Excellent

Miles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy
Another great stay, big thanks to Frank and his team. Strongly recommended. :-)
Stayed 2 nights in Dec 2020
Response from NUO Hotel Beijing on 28 Dec 2020
Thank you for your positive review and recommendation. We look forward to being of service again soon.

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love the Nuo! The brunch is amazing.
Stayed 2 nights in Nov 2020
Response from NUO Hotel Beijing on 27 Nov 2020
Thank you choosing NUO Hotel Beijing and we are delighted to know you enjoyed the Sunday Brunch at our N’Joy.

8/10 Good

shiqiu

Stayed 1 night in Aug 2020

10/10 Excellent

joseph, nj

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicest place I've ever been too and have been to many 5* places
Stayed 2 nights in Jul 2018
Response from NUO Hotel Beijing on 22 Jun 2020
Thank you for choosing NUO Hotel Beijing. We are delighted to know you enjoyed the stay with us and we look forward to serving you again soon.

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, everything a person can ask for. Pool was incredible, gym phenomenal, breakfast impeccable.
Stayed 1 night in Dec 2019
Response from NUO Hotel Beijing on 20 Dec 2019
Thank you for staying at NUO Hotel Beijing and we are delighted to know you enjoyed the stay with us. We look forward to welcoming you again soon.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in Beijing. Great room. A bit out of the center of things but otherwise wonderful. About a 10-15 minute walk to subway from which rest of Beijing is easily accessible. Traffic can be horrendous so the distance could be a bit of an issue for some but I was fine with it and the hotel was really very nice with great service.
Stayed 2 nights in Dec 2019
Response from NUO Hotel Beijing on 16 Dec 2019
Thank you for your comments regarding your recent visit. We are delighted to learn you enjoyed your stay and we look forward to your next visit.

10/10 Excellent

David

Stayed 2 nights in Nov 2019

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was pleasant.
Stayed 1 night in Nov 2019
Response from NUO Hotel Beijing on 18 Nov 2019
Thank you for staying at NUO Hotel Beijing and we look forward to seeing you again in the near future.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel. Grand luxury for exceptional price.
Stayed 1 night in Oct 2019
Response from NUO Hotel Beijing on 30 Oct 2019
Many thanks for your kind words and we look forward to your return.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lobby setting is grand. High ceiling decorated with art pieces. The tea set and tea leaves in the room is an added pleasure. The bath tub by the window gave a soothing moment.
Stayed 2 nights in Oct 2019
Response from NUO Hotel Beijing on 23 Oct 2019
Many thanks for your kind words and we look forward to seeing you again in the near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not great but overall good stay. Hotel was awesome staff not very hospitable.
Stayed 3 nights in Sep 2018
Response from NUO Hotel Beijing on 16 Oct 2019
Thank you for choosing to stay at NUO Hotel Beijing. We are delighted to know you had an overall good stay with us. We look forward to welcoming you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing and Elegant. Would recommend it to anyone.
Stayed 3 nights in Sep 2019
Response from NUO Hotel Beijing on 27 Sept 2019
Thank you for choosing to stay at NUO Hotel Beijing and for your recommendation. We look forward to your return.

10/10 Excellent

Armin Junior

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing facility and service, best ever !
i travel frequently around the world, 5 star hotels must say this is one of my favourite ones ! wonderful stay, great location as quiet / clean rooms ! service was impeccable, facility (gym, sauna & pool) perfect ! mr frank fang and his team was a exquisite, they also remembered about my b-day delicious chocolate cake in my room. each evening fresh fruits and treats ! staff very careful about my needs and greeting looking forward to my next stay thank you a j
Stayed 2 nights in Sep 2019

10/10 Excellent

Armin Junior

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star Experience & beautiful b-day Surprise !
i travel frequently around the world, 5 star hotels must say this is one of my favourite ones ! wonderful stay, great location as quiet / clean rooms ! service was impeccable, facility (gym, sauna & pool) perfect ! mr frank fang and his team was a exquisite, they also remembered about my b-day delicious chocolate cake in my room. each evening fresh fruits and treats ! staff very careful about my needs and greeting looking forward to my next stay thank you a j
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2019

10/10 Excellent

Edward

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool spot
5 star definitely, good price and well located
Stayed 2 nights in Sep 2019
Response from NUO Hotel Beijing on 25 Sept 2019
Thank you for your kind words and we look forward to your next visit.

10/10 Excellent

Edward

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Add it to the wish list
Excellent and very attentive staff, modern hotel with all the mod cons. Located in a very pleasant district, and at a reasonable price
Stayed 1 night in Sep 2019
Response from NUO Hotel Beijing on 25 Sept 2019
Thank you for your great feedback and we look forward to your next stay in the near future.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice deco and comfortable. Highly recommend to stay
Stayed 1 night in Aug 2019
Response from NUO Hotel Beijing on 2 Oct 2019
Thank you for the kind words and recommendation. We look forward to having you with us again in the near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the when we first walked in all was lovely. The staff have been helpful and courteous.
Stayed 1 night in Aug 2019
Response from NUO Hotel Beijing on 23 Aug 2019
Thank you for choosing to stay with us and we look forward to welcoming you again in the near future.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, so kind and helpful. Hotel was beautiful and all amenties 5-star!
Stayed 2 nights in Aug 2019
Response from NUO Hotel Beijing on 16 Aug 2019
Thank you for your generous words and we are delighted to know you enjoyed the stay with us. We look forward to seeing you again soon.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, very nice Hotel but the staff dont speak enough good english
Stayed 1 night in Jul 2019
Response from NUO Hotel Beijing on 24 Jul 2019
Thank you choosing to stay at NUO Hotel Beijing and we look forward to seeing you again.

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. The service was impeccable, the food delicious and fresh and the rooms were clean, comfortable and impressive. Frank, the customer relations manager spoiled me, i wanted for nothing as he anticipated my every desire.
Stayed 1 night in Jul 2019
Response from NUO Hotel Beijing on 23 Jul 2019
Thank you for taking the time to write this wonderful review of your recent stay at NUO Hotel Beijing. We all look forward to welcoming you back again very soon.

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very thoughtful that they have plastic bags for used soap. I took them home for re use. I didn’t like the fact that we ordered extra blankets in three separate occasions and they brought us blankets without covers. Worst part, they were stained, with hair and dirty. I had to return the house keeping man away two times to bring clean ones and have him put covers on every single time. Hope can you bring dirty blankets without covers? Is this a standard? Gym was excellent . Great machines. Great equipment
Stayed 1 night in Jul 2019
Response from NUO Hotel Beijing on 19 Jul 2019
Thank you for posting your feedback of your experience at NUO Hotel Beijing. We are delighted to know you enjoyed the room amenities and NUO Fitness. However, we are disappointed to learn about the blanket matter. Please be assured that the hotel will follow up on each feedback as we are continuing to improve the overall staying experience for our valued guests. Thank you again for the feedback and we hope to have the pleasure to welcome you again in the near future.

10/10 Excellent

JennieB

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury at its very best in a lovely residential area of Beijing.
Stayed 2 nights in Jun 2019
Response from NUO Hotel Beijing on 15 Jul 2019
Thank you for choosing NUO Hotel Beijing and we look forward to seeing you again soon.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is good but the breakfast buffet is not worthy at all.
Stayed 4 nights in Jun 2019
Response from NUO Hotel Beijing on 12 Jul 2019
Thank you for choosing NUO Hotel Beijing and we hope to have the pleasure of welcoming you again soon.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
On the cusp of being a very nice place to stay, however their is a significant language barrier for American travelers and they need to hire more people that are bilingual.
Stayed 2 nights in Jun 2019
Response from NUO Hotel Beijing on 2 Aug 2019
Thank you choosing to stay at NUO Hotel Beijing. Please note that the feedback provided by you is used to identify the areas in need of improvement and to better train our employees, all of which will help to continuously enhance the satisfaction levels of our valued guests when they return. We hope to have the pleasure of welcoming you again in the near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019