Location is really good. Right at the south of TianAnMen Square, and close to the 'QianMen' metro/subway station.
Staff can be friendlier. I waited for my turn before asking the staff at the counter for places to go, however when there were tourists who came for check-in. Staff did not excuse himself but served the tourists to settle payment. Is collecting money much more important than other services? Moreover, i waited 15mins for a bunch of other tourists to complete their check-in procedures. Apparently they rather collect money from checkin/ tours than answer other queries.
Stayed in a room with a queen size bed, and a small TV. Had a private toilet. Not much space to put 2 large luggages, but 1 is good. Cleanliness is pleasant.
Will stay again for the location. If staff can provide better service, the entire stay will be fantastic.