Booked 'very lovely room' which is advertised on hotels.com as having a king-size bed, disappointed to find out it was only a double.
The room was clean and tidy and nicely styled, though we didn't like the glass doors on the toilet with a large hole to use for opening the door where the handle would normally be but that's personal preference.
The main issue we had was being woken up at 6.30am by staff dragging and banging furniture in the restaurant room directly below our room, which continued for over 30mins so we were unable to get back to sleep. Very disappointing and frustrating, especially after a late night the previous night and expecting to be able to sleep-in the following morning.
We mentioned this to a staff member on checking out and he told us that he had ‘already dealt with it having spoken to the staff moving furniture and made them stop as soon as he arrived’ which was also at 6.30am - why the delay?! – regardless, the noise went on far too long and our feedback was essentially dismissed by the staff member, neither of which we felt was acceptable.