Hotels near Beaumont Hospital - Troy

"Great local hotel"

"Fresh stuff for breakfast but the pancake maker was terrible."

"Clean room , breakfast was good but hot things were not very hot. Had to switch rooms because drain in bathroom was leaking. Gal at front desk was super helpful and very kind and professional 😊. Stool in bathroom are very small like a elementary level 🙁"

"First off I tried to cancel my reservations two weeks in advance since my business trip got moved to a different area and I was told that they would not honor my request nor would they give me a refund. I also had a family emergency and needed to check out on Saturday and they still refused to refund my money. The hotel is outdated. The carpets are nasty. The so-called restaurant is basically just burgers and fries not good. Also I NO got Sleep two nights in a row, because of the room next to me the first night I didn’t complain the next day. I did mention I wanted to be moved the desk clerk would not move me saying that there was a new person next to me and still got woke up at 2 o’clock in the morning. I had to call to complain at the front desk. They so were loud so I got no sleep, mind you I was on a business trip and needed to get up early and with no sleep was not good. I mentioned at checkout about it. The desk clerk was very rude. No care in the world I will not Ever recommend this hotel to anyone!!!! "

"Rooms were clean staff was very helpful "

"Apartment was clean and felt like home. Thanks for the hospitality. "

"The staff were incredibly helpful in navigating my whole experience from start to finish."

"Terrible time with dirty rooms. Terrible breakfast and internet going down every couple of min. It took me ages to finish my work. Will not stay again. "

"Positives : Room was clean. Given a drink voucher and two waters. Negatives : Money was deducted from my deposit, for unknown reasons. Staff could benefit from some professionalism. There was an extended wait while checking in holding our luggage. However there was a female staff member just standing at the desk stating at the customers that waited, I later learned she was apart of hospitality. In addition, when a concern was voiced, staff responded as if it wasn’t at the top of their priority list. “Oh I have to grab this luggage cart right now, it’s hard to monitor those kind of things”. Pool was PACKED, staff was as aware so obviously room capacities weren't being monitored. Lastly, the power went out for 5 hours. I do understand that Things happen, however the lack of Preventive measures like a back up generator or something given for the inconvenience could’ve went a long way. Due to this I’ll never book the Embassy Chain ever again, especially this location! As a Hilton rewards member, I expected much better, highly disappointed. "